# Australia Post — Manage deliveries on the go

> Parcel tracking and delivery management app for Australia Post customers. (iPhone/iPad app by Australia Post.)

- Source: https://appshunter.io/ios/app/australia-post/id380897313 (this page in markdown: same URL + `.md`)
- Developer: [Australia Post](https://appshunter.io/developer/380897316)
- Category: Business, Lifestyle
- Price: Free
- Rating: 4.80/5 from 1,327 App Store ratings · 783 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 78 MB
- Languages: American English
- Released: 2010-07-10
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/australia-post/id380897313/reviews.md

## What is Australia Post?

The AusPost app lets you safely and easily track and manage your parcels on your smart device.


Download the app to access these great features:

• Trusted notifications – Receive instant, legitimate and trusted notifications. 
• Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers. 
• Track and manage parcels – Easily track and manage all your parcels in one place without checking emails. 
• Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible). 
• Proof of delivery – View photos of where your parcel is left (if eligible). 
• 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery.   
• Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office. 
• Collection QR code – Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card).
• Contactless collection – Collect parcels from a free 24/7 Parcel Locker for an entirely contactless experience - only with the app. 
 
Terms and conditions apply. For more information, visit https://auspost.com.au/about-us/about-our-site/australia-post-app 


Plus, the AusPost app provides many services to help you send and receive your parcels, including: 

• Manage your notification preferences 
• Easy access to your MyPost and MyPost Business account 
• Pay eligible bills with PostBill Pay 
• Pay for and print postage labels online
• Find Post Office locations, opening times and postcodes 

Watch app
Discover an enriched experience with AusPost's watch app on Watch OS! Synchronise it with the AusPost app on your phone for smooth tracking notifications, effortlessly check parcel nicknames, stay informed about expected delivery times, and conveniently unlock your Parcel Locker with a simple QR code – all directly from your wrist!

## Key features

- Trusted notifications
- Automatic parcel tracking
- Track and manage parcels
- Set delivery preferences
- Proof of delivery
- Collection QR code
- Contactless collection

## What do users think of Australia Post?

Overall sentiment: neutral

**Pros**

- 🚀 Awesome service
- 🚀 Reliable delivery
- 🚀 Fantastic tracking
- 👍 Convenient app features
- 👍 Easy to use
- 👍 Helpful staff
- 👍 Seamless experience

**Cons**

- 🐛 Inaccurate tracking information
- 🐛 Unreliable delivery attempts
- 🐛 Slow or delayed deliveries
- 🐛 Buggy app performance
- 🐛 Poor customer service
- 🐛 Inconsistent service quality

**Commonly reported bugs**

- App crashes or freezes
- Login/sign-in issues
- Tracking data disappearing
- Incorrect delivery notifications
- Compatibility problems with newer devices

**Most requested features**

- Live delivery route tracking
- Delivery time estimates
- Ability to leave delivery instructions
- Improved international tracking
- Seamless integration with other apps

## Recent user reviews (10 of 783)

All indexed reviews: https://appshunter.io/ios/app/australia-post/id380897313/reviews.md

### 5/5 — Eastlands store

*2026-08-07, version 7.11.2*

first time using ap at eastland, great customer service and help, above and beyond with help/assistance.
Saw a sign that said zero tolerance for abusive  behaviour, which was sad, the staff are wonderful and doing their job, they have their procedures which are 100% necessary in there industry.
Great, helpful staff!

### 5/5 — Great App, super slow deliveries

*2026-08-07, version 7.11.2*

If Amazon can deliver a parcel within 48hrs or less, what’s Aus Post’s excuse? Still trying to work it out after 217yrs?

### 1/5 — Sharing your data

*2026-08-06, version 7.11.2*

I’m not impressed that if I want to log into my account, I have to allow the application Australia Post to share my data with other websites, etc. Disgusting.

### 5/5 — Very hit and miss

*2026-08-06, version 7.11.2*

Always have issue with parcels sitting too long at the airport. But then  somehow to Wangara PO and back to the airport when my house is in between . Five star review but like just.
I’m saying

### 5/5 — Customer service

*2026-08-05, version 7.11.2*

Really great experience going to Queanbeyan post off on Crawford st.  Staff are always helpful and fantastic.

### 1/5 — Mail redirects

*2026-08-05, version 7.11.2*

I cancelled a mail re direct weeks ago but parcels are still going to my alternate address. Even after individually redirecting them and speaking to auspost directly about each item, and being told that one in particular was located in the sorting centre in Perth and would be delivered to my Perth address the following day, it still ended up being sent back to Tamworth. I tried raising it again with auspost only to find it was marked as resolved and then I was just fobbed off  by whoever could be bothered replying to my emails

### 5/5 — AusPost.

*2026-08-05, version 7.11.2*

Please don’t allow the AusPost shops to be closed by a closed minded grubbermint.
Short sighted chocolate starfish is the best description for all of them. Even the smell is similar…

### 5/5 — Fast service

*2026-08-03, version 7.11.2*

Fast & reliable

### 5/5 — Honestly the best app ever created and so helpful especially those who suffer from mental health

*2026-08-01, version 7.11.2*

I don’t know what I would do without this app

### 5/5 — Great

*2026-08-01, version 7.11.2*

Great

## Frequently asked questions about Australia Post

### What does the Australia Post app do?

The Australia Post app allows users to safely and easily track and manage their parcels on their smart devices. It provides trusted notifications, automatic parcel tracking, and the ability to set delivery preferences like leaving parcels in a safe place or redirecting them.

### What are the key features of the Australia Post app?

Key features include trusted notifications, automatic parcel tracking, the ability to track and manage all parcels in one place, setting delivery preferences, viewing proof of delivery photos, and using a collection QR code for missed deliveries. It also offers contactless collection via Parcel Lockers.

### Is the Australia Post app free to use?

Yes, the Australia Post app is free to download and use. There are no mentioned costs associated with using its core parcel tracking and management features.

### What can I do with the Australia Post app for deliveries?

You can track your parcels, receive instant notifications about their status, set preferences for where your parcel is left, redirect parcels while in transit, and even authorize someone else to collect a parcel for you. The app also provides a QR code for collecting missed deliveries from the Post Office.

### Can I use the app to send parcels as well as receive them?

Yes, in addition to managing incoming deliveries, the app provides services to help you send parcels. This includes paying for and printing postage labels online, and finding Post Office locations and opening times.

## Version history (last 5 releases)

### 7.11.2 — 2026-07-28

• Bug fixes and performance improvements.

### 7.11.1 — 2026-07-16

• Bug fixes and performance improvements.

### 7.11 — 2026-07-05

• Bug fixes and performance improvements.

### 7.10 — 2026-06-24

• Bug fixes and performance improvements.

### 7.9.7 — 2026-04-22

• Bug fixes and performance improvements.

## Apps similar to Australia Post

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Employment Hero Work](https://appshunter.io/ios/app/employment-hero-work/id1171253572) | 4.3 (35) | Free | Business |
| [Coles Mobile](https://appshunter.io/ios/app/coles-mobile/id1533925123) | — | Free | Business |
| [Jora Jobs: AI Career Advisor](https://appshunter.io/ios/app/jora-jobs-ai-career-advisor/id917565665) | 4.6 (2,793) | Free | Business |
| [SEEK Jobs, Career & Work](https://appshunter.io/ios/app/seek-jobs-career-and-work/id520400855) | 4.8 (6,153) | Free | Business |

## More apps by Australia Post

- [Australia Post Everyday Card](https://appshunter.io/ios/app/australia-post-everyday-card/id1465684338)
- [Australia Post Travel Card](https://appshunter.io/ios/app/australia-post-travel-card/id1466915930)

All apps by Australia Post: https://appshunter.io/developer/380897316

## Related topics

[auspost](https://appshunter.io/ios/topics/auspost) · [australia post](https://appshunter.io/ios/topics/australia-post) · [digital id australia](https://appshunter.io/ios/topics/digital-id-australia) · [my post app](https://appshunter.io/ios/topics/my-post-app) · [united post office](https://appshunter.io/ios/topics/united-post-office) · [myid australia](https://appshunter.io/ios/topics/myid-australia) · [woolworths australia](https://appshunter.io/ios/topics/woolworths-australia) · [post office informed delivery](https://appshunter.io/ios/topics/post-office-informed-delivery) · [woolworths](https://appshunter.io/ios/topics/woolworths) · [medicare australia](https://appshunter.io/ios/topics/medicare-australia) · [parcel pending quadient](https://appshunter.io/ios/topics/parcel-pending-quadient) · [post office](https://appshunter.io/ios/topics/post-office) · [everyday rewards](https://appshunter.io/ios/topics/everyday-rewards) · [the cql post app](https://appshunter.io/ios/topics/the-cql-post-app) · [centerlink](https://appshunter.io/ios/topics/centerlink) · [australia](https://appshunter.io/ios/topics/australia)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*