# Australian House & Garden — user reviews

> 30 indexed App Store user reviews of Australian House & Garden by Are Media Pty Limited, rated 5.00/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/australian-house-and-garden/id735558949/reviews
- App overview in markdown: https://appshunter.io/ios/app/australian-house-and-garden/id735558949.md
- Rating breakdown: 5★ 23 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (12 of 30)

### 1/5 — Disappointing

*2017-04-26, version 5.14*

I agree with all the other reviewers - this is beyond disappointing. Do not waste your money!

### 1/5 — Awful

*2017-01-01, version 5.14*

I don't understand why Bauer media haven't addressed this App feedback. The download doesn't work and the stream is painfully slow and fuzzy. Don't bother

### 1/5 — gemwy

*2016-12-02, version 5.14*

wish I read the reviews before I purchased. Have to download to read every time you open. Does not store magazine on ipad , fanishes after you close down the app,. Very very very disappointed.

### 1/5 — Aargh

*2016-06-18, version 5.14*

Can't even get thru this review. Update is non intuitive, help is a non event and magazine us NOT interactive. Won't be renewing my subscription

### 1/5 — Disappointing

*2016-06-05, version 5.14*

A shadow of its former self. It was great and different now it's just an online paper magazine.

### 1/5 — Don't bother

*2016-05-16, version 5.14*

The old version was excellent, interactive and I renewed my subscription. Now two months later, what a waste of money! If I wanted what is essentially a paper copy, I would buy one. Not impressed.

### 1/5 — Why bother

*2016-05-10*

The old version was interactive and made the most of having it on the iPad. The new version might as well be the paper version. I paid to get the interactive features and now they’re gone. The claim that old purchases can just be downloaded is false - I purchased and interactive magazine and now I can’t access it, I have a pale imitation. I won’t be renewing my subscription.

### 1/5 — New App

*2016-05-07*

The new app is a step backwards. The magazine access is basic, with one page just following the other, with a sharp transition between pages. If you have a break in reading and return it often reloads and you have to find your page again. Very disappointing for such a high quality magazine.

### 1/5 — House and Garden App

*2016-05-02*

This is rubbish.  Prior to the update I had downloaded two editions of the magazine.  Now both have disappeared and it is asking that I pay to down load them again.  The App Update Info won't download either.

### 1/5 — issue updates?

*2014-07-22, version 1.0.10*

Still offering the June issue at the end of July and hasn't been updated since April 2014?

Clearly not a substitute for the print version even though the price would indicate it should be.

### 1/5 — Print subscriptions for digital magazine

*2014-01-10*

The digital magazine does not support print subscriptions - I already subscribe, so it seems worthless. They are just replicas of the magazines, and only issues after January 2014 have additional features - for an additional cost.

I will re-review this product if there is a discount for print subscribers or a package deal for print and digital - there are so many magazines that already do this, why waste your money?

### 1/5 — So far.....

*2013-12-18, version 1.0.8*

Not so good. Blank pages. Will try to review again later to see if any improvements, but blank pages in a magazine.....bad.

## Most critical reviews (10 lowest-rated)

### 1/5 — Lack of response to issue

*2025-02-06*

I have been unable to download February issue of House & Garden magazine for over a week and cannot obtain any assistance
No number to call & no response to many emails requesting assistance!!

### 1/5 — I love the magazine but hate losing what I paid for.

*2024-06-29, version 9.2*

I bought all the back editions and they were all removed with no warning. It is joyful to read back editions and losing content that I paid for is unfair. Great magazine poor service.

### 1/5 — Stay away!

*2024-06-23*

These guys are terrible, you pay but you find yourself locked out of the account without an option to reset your password! I contacted them multiple times and got no reply . I am taking the matter to Consumer Protection!

### 1/5 — Doesn’t work

*2024-05-27*

Signed up for the free trial, could download or read issues, messaged help, they told me to post another message for technical support, still waiting on replies. 
Every time I tried to sign in, it wouldn’t accept my password, wouldn’t allow me to reset and I couldn’t read or download issues. 
I ended up cancelling the free trial cause it was too much hassle

### 1/5 — Where are my purchases?

*2024-03-31*

All my purchases have disappeared. I have tried to restore purchases which makes no difference. This includes last month’s edition which I hadn’t even read yet. Customer support does not respond to me. This is equivalent to stealing.

### 1/5 — Not happy

*2024-03-23*

Was prompted to download the latest app, which I did, and now I can’t access my 8 years of magazines.
No one seems to want to help, extremely poor service.
May have to take this up with the ACCC

### 1/5 — Keeps crashing

*2021-04-19*

Log in then 2 seconds later it pops up asking me to login again as I’ve been logged out. Can’t even open anything as it continues to happen. Has been doing it ever since I downloaded months ago, only sometimes it decides to work and let me open a magazine. I don’t normally write reviews but this app is just annoying!

### 1/5 — Login issues

*2020-12-23*

I’m having issues logging into the app. 
It accepts the email address and password, congratulates me for logging in, then after approx 5 secs it pops up with a message telling me there’s been an issue and boots me out. 
I then go through the login details and it does the same thing again. Has happened about 5 times. 

Please fix this, it’s not the only time it’s happened.

### 1/5 — Payed for nothing

*2019-05-16*

Payed for two years but it still asks me to pay for each download. The app recognises that the subscription is active until September but still won’t let me download the magazines without paying the $4.99. DO NOT WASTE YOUR MONEY ON THIS APP!

### 1/5 — Don't waste your money

*2017-09-26*

I'm really disappointed that I spent money on the electronic version instead of the paper copy of what is otherwise one of my favourite magazines. 

The app used to work fine, but since the latest update I can only see a page or two at a time before the app crashes closed.  So frustrating that I didn't even get to read the September issue, and judging by tonight, the October one is going to be no better.  I guess I'll just borrow it from the library instead.

## Most praised reviews (8 highest-rated)

### 5/5 — I love the magazine but hate losing what I paid for.

*2025-04-27*

I bought all the back editions and they were all removed with no warning. It is joyful to read back editions and losing content that I paid for is unfair. Great magazine poor service.

### 5/5 — Good app

*2022-11-05*

Ideal for the McDonald’s Monopoly every September!

### 5/5 — Previous purchases

*2020-11-04*

Where are my previous purchases?

### 3/5 — Black screen, on my iPad

*2023-11-20*

I subscribed, and HAD been able to view the magazines and issues on my iPad and also on my iPhone for several months. Suddenly, this magazine will not open on my iPad, even though I can still open it on my phone. Likewise, I can open various other magazines on my iPad AS WELL AS on my iPhone. 
So I would be keen to hear if anyone else has found a fix for this. 
I have unsubscribed (now waiting for my credit to run out) and will re-subscribe to see if that fixes it.
Annoying, in the meantime.

### 3/5 — Much improved, but...

*2019-08-29*

This version of the app is much improved over earlier iterations, but disappointed to see that it does not support the full screen size of the iPad Pro. I'm sure it is planned for the next version of IOS, but then it will require all issues to be downloaded again, which will be impossible if your subscription has lapsed. Therefore, you will lose access to every issue you have bought. Media companies really must find a way around this loss (theft?) of content that users have paid for.

### 3/5 — Crashing

*2015-08-21*

For some reason the latest update keeps crashing?

### 3/5 — Confused & disappointed

*2015-01-10*

Subscribed in January 2014 for the 12 months but unable to download the January 2015 issue as my subscription was due to renew on the 20th of the month so I only got 11 issues not the 12! So when my subscription was due on the 20th I wasn't sure if I would get the January and February 2015 issues. All the other magazine issues I have don't do this, please look at this!! Decided to stop the auto renewal as not happy over the possibility of being short changed. Overall the magazine is lovely.

### 2/5 — House and garden app

*2022-01-14*

This app is clumsy to use, constantly needing to login rather than just open

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
