# Australian Retirement Trust — Manage your superannuation > Mobile app for managing Australian Retirement Trust superannuation accounts. (iPhone/iPad app by Australian Retirement Trust Pty Ltd.) - Source: https://appshunter.io/ios/app/australian-retirement-trust/id1232128380 (this page in markdown: same URL + `.md`) - Developer: [Australian Retirement Trust Pty Ltd](https://appshunter.io/developer/1232128379) - Category: Finance - Price: Free - Rating: 4.80/5 from 47 App Store ratings · 185 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 74 MB - Languages: American English - Released: 2017-06-02 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/australian-retirement-trust/id1232128380/reviews.md ## What is Australian Retirement Trust? Awaken your super with the new ART super app It's easier than ever to manage your superannuation, investment options, insurance, and member details, plus so much more! WHO ARE WE? Australian Retirement Trust is one of Australia’s largest super funds, and we're proud to help our 2+ million members take control of their finances and awaken their super. We currently take care of over $300 billion in retirement savings—that's a monster of a job! This app is for Super Savings accounts. If you're a QSuper account holder, download the QSuper app. FEATURES AND BENEFITS * New home screen and dashboard means you can check your superannuation balance in minutes * Access Rewards for exclusive discounts and offers * Set up additional layers of security like 4-digit passcode, Face ID, Fingerprint ID, and multi-factor authentication * Update your personal details * Easily view all your linked accounts, if you have multiple * View and/or tell us who you'd like to get your super if you die (beneficiaries) * Review your insurance and check or update your cover * Be notified when your superannuation has been paid and view recent transactions * View and download your account statements * Check and change your investment options at any time * Help and support section to answer all your burning super questions. You'll need to be registered for Member Online before you can access the ART super app. Not registered? Simply go to https://art.com.au/account/register or call us. * Consider the PDS and TMD at https://art.com.au/pds before joining. ## Key features - Check superannuation balance - Access exclusive rewards - Update personal details - Manage insurance cover - View linked accounts - Set beneficiaries - Change investment options ## What do users think of Australian Retirement Trust? Overall sentiment: negative **Pros** - 👍 Simple and intuitive interface - 🔒 Security features like Face ID and Touch ID - 📱 Quick balance checking capability - 🔔 Employer contribution notifications - 💳 Apple Wallet integration - ⚡ Fast performance when working properly **Cons** - 🐛 Frequent app crashes and freezing - 🔐 Persistent login issues and authentication failures - ⏳ Extremely slow transaction loading - 🔄 Constant forced logouts requiring re-authentication - 🛠️ Excessive scheduled maintenance windows - ❌ Missing key features after recent updates - 📉 Outdated balance information not refreshing - 🌐 Requires browser login for many functions - 😤 Poor user experience with multiple login screens - 📱 Limited iPad functionality **Commonly reported bugs** - App crashes on startup or after login - Spinning loading circle that never completes - Login loop preventing account access - Transaction history fails to load or displays blank - 'We need to restart' error message - Password change prevents subsequent login - 2FA setup conflicts with app login - Face ID and Touch ID not functioning - PIN login not persisting between sessions - App unresponsive with frozen screens - iCloud Private Relay compatibility issues - Special characters in passwords cause errors - Balance not updating after contributions - App crashes when accessing specific features - Multiple login screens required unnecessarily - Recent update broke core functionality - App incompatible with latest iOS versions **Most requested features** - Investment performance graphs and charts - Real-time balance updates - Display employer contributions on home screen - Multi-account summary view - Transaction filtering and search capabilities - Weekly or monthly balance snapshots - Net investment earnings visibility without login - Persistent login with PIN option - Insurance details access in app - Asset class performance breakdown - Year-on-year performance comparison - Contribution limit tracking on home screen - Ability to change investment strategy within app - Daily or weekly balance history graphs ## Recent user reviews (10 of 185) All indexed reviews: https://appshunter.io/ios/app/australian-retirement-trust/id1232128380/reviews.md ### 1/5 — Useless *2026-07-26, version 4.9.0* The app doesn’t recognize my identifications👈 No live chat to solve your problems👈 Nobody will answer your emails👈 Completely useless 🙅🏻‍♂️ ❌ Would you leave your savings with people that doesn’t have customer service? Dangerous… ### 1/5 — Slowest app of all time *2026-07-18, version 4.9.0* This app is sooo slow to open. It takes about 30 seconds from opening the app to being logged in and actually able to do anything. Please do something about how slow this app is to open. It is painful. ### 1/5 — Extremely slow and unstable *2026-07-02, version 4.9.0* The application GUI is okay, but the performance is unacceptable. Loading basic information such as transacts never loads and times out every time. Makes the app completely useless. ### 1/5 — App super slow *2026-07-01, version 4.9.0* The app takes a long time to process any filter. It takes ages to generate any filtered information and doesn’t provide much insights on your super investments. Lots could be done ### 1/5 — Rubbish *2026-07-01, version 4.9.0* Logs me out. ALL. THE. TIME. Have FaceID enabled but doesn’t make any difference. You have to do password and 2FA. ALL. THE. TIME Transactions has been broken forever. Even when it works the app is super basic. So kind of more unforgivable that even the basics don’t work. ### 1/5 — Worst app *2026-07-01, version 4.9.0* Despite updates, there seems to always be an issue. ### 2/5 — Unable to access login with Face ID anymore *2026-06-26, version 4.9.0* Seems to be some odd security change, which is now requiring me to login on my phone with username and password every single time, despite having Face ID setup. For some reason you can’t use Face ID without having a passcode setup, as rather than actually using my biometric data when logging in your app is using the passcode as the primary verification, and ignoring Face ID. This then triggers a requirement for username and password to be used for login, followed by 2nd step of a code issued to my mobile (not optimal as far as security is concerned). Why can’t I simply use my face to verify myself & login - what is the point of enabling this feature but not enabling the capability to work?? ### 1/5 — Unable to login for weeks *2026-06-25, version 4.9.0* Keep saying contact us as we were unable to log you in. I heard good things about the super but it looks pretty bad tech wise. As a person who is involved in my finances I like to check my super balances in 2026 through the app and it shouldn’t take more than a few seconds. For some reason with ART it’s not an option. Maybe stop spending money on ads with Netflix and start spending more money on your tech. ### 1/5 — So slow and clunky *2026-06-21, version 4.9.0* Worst app, so slow and always shuts down. Not to mention it’s closed for maintenance every weekend ### 1/5 — Issues with App performance and account discrepancies *2026-06-16, version 4.9.0* I’m quite disappointed with the app experience and wanted to raise a few concerns. Firstly, the super balance displayed in the app differs from what’s shown on the website, which is worrying and undermines confidence in the accuracy of the information. Secondly, the app performance is very slow, and I frequently encounter login timeouts, which makes it difficult to access my account reliably. For a fund of this size, I would expect a more consistent and dependable digital experience. I’d appreciate it if these issues could be investigated and addressed as a priority. ## Frequently asked questions about Australian Retirement Trust ### What can I do with the Australian Retirement Trust app? The app allows you to manage your superannuation, including checking your balance, viewing investment options, updating insurance, and setting beneficiaries. You can also access exclusive rewards and view your account statements. ### Is this app for all Australian Retirement Trust members? No, this app is specifically for Super Savings account holders. If you are a QSuper account holder, you will need to download the QSuper app instead. ### How do I get started with the app? You need to be registered for Member Online before you can access the ART super app. If you are not registered, you can register on the Australian Retirement Trust website or by calling them. ### What security features does the app offer? The app provides multiple layers of security, including a 4-digit passcode, Face ID, Fingerprint ID, and multi-factor authentication to protect your account and personal information. ### Is there a cost to use the Australian Retirement Trust app? The app is free to download and use for eligible members. There are no in-app purchases or advertisements mentioned. ## Version history (last 5 releases) ### 4.9.0 — 2026-05-11 In this release: - Investment asset allocation is back on the Home screen -- If you have multiple accounts, you can view investment asset allocation by tapping into each account from the Home screen - New notification settings in 'Communication preferences' give you more control over push notifications - Maintenance updates to keep the app running smoothly ### 4.8.0 — 2026-04-15 General improvements and maintenance updates are included in this release to improve reliability and fix minor issues. ### 4.7.0 — 2026-03-04 Updates to keep our app running smoothly ### 4.6.0 — 2026-02-04 Updates to keep our app running smoothly ### 4.5.0 — 2025-11-26 Updates to keep our app running smoothly ## Related topics [australian retirement trust](https://appshunter.io/ios/topics/australian-retirement-trust) · [australian super](https://appshunter.io/ios/topics/australian-super) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*