# Auswide Bank — user reviews

> 41 indexed App Store user reviews of Auswide Bank by Auswide Bank Ltd.

- Source: https://appshunter.io/ios/app/auswide-bank/id988675280/reviews
- App overview in markdown: https://appshunter.io/ios/app/auswide-bank/id988675280.md

## Newest reviews (12 of 41)

### 2/5 — New update poor

*2025-08-23, version 21.0.0*

New update is noticeably slower and buggy compared to previous version

### 2/5 — Average

*2022-12-14, version 20.0.11*

I’m going to close my account. App crashes regularly and banking often unavailable. Had 2 new cards and both times the pins didn’t work so a 45 minute drive to the nearest branch to change.

### 1/5 — Update is horrid!

*2022-07-09, version 20.0.10*

The update made it so much harder to use and see information. 
Before the update the app was awesome and easy to do everything. then they updated and stuffed it. almost no point in having the app.

### 1/5 — Horrible update

*2022-04-11, version 20.0.10*

Why did they make it ten times harder to use. Transfer money between an account is now a huge effort

### 1/5 — NEW UPDATE IS TERRIBLE

*2022-03-31, version 20.0.10*

Since the new update it is terrible!! With the old one you were able to see you home lone interest rate how much you were in advance an now you can’t. Login takes longer you can now only see one bank account with the peek balance. The layout it terrible not streamlined and Seemless like it use to be. Why can he something that worked before. HATE THE NEW UPDATED APP

### 2/5 — Functions Cause Crashing

*2022-03-30, version 20.0.10*

Since the recent update trying to set up the quick view function causes the app to crash each time…needs fixing

### 1/5 — Recent update

*2022-03-04, version 20.0.4*

Recently updated the app to IOS15 and the app feels clunky and poorly thought out. Previous version was seamless and easy to navigate. The current version does not make me want to use it unlike previous version.

### 1/5 — Not happy

*2022-02-13, version 20.0.4*

Have had nothing but trouble since the new update. Very frustrated and not happy. Says no internet connection & usability is frustrating. Much better before this update.

### 1/5 — New update not necessary

*2022-02-06, version 20.0.4*

Since the app has recently been updated, nothing is as seamless as it used to be. My partner and I have shared accounts and as he gassed BPAY payees, I am now no longer able to use them without adding myself. Such a complete waste of time having to do this all again. Do not recommend.

### 1/5 — Hardly ever works - unreliable

*2021-04-13, version 19.4.18*

When it works it is good. 
90% of the time won’t open due to ‘internet connection timeout’ which is rubbish - every other app works and internet connection is fine.

### 1/5 — App just not working

*2020-07-15, version 19.4.18*

Every time I try to log in, I get an error to check my internet. Every other app works and my internet is fine. Have rung the bank several
Times to try and get this resolved and no one seems to be able to help. Useless 😔

### 1/5 — Don’t bother

*2020-02-12, version 19.4.18*

Why bother having an app when you can’t access it. Consistently gives ‘Timed Out’ message at login. Frustrating to say the least.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not Good

*2026-07-21, version 21.1.1*

App has not been able to open for over 12 hours. I cannot access my funds. Poor quality.

### 1/5 — Beyond frustrating

*2026-05-26, version 21.1.1*

Worst app I have ever used. Count on the fact that you have to duplicate your effort with multiple functions steps and they never correct the App,with feedback.

### 1/5 — Constantly crashes

*2026-04-22, version 21.1.1*

Last version didn’t work for me, updated and it doesn’t even load properly then shuts itself down. Pointless.

### 1/5 — Update issues

*2026-03-13, version 21.1.1*

Since the update it is extremely slow and hard to use. Please fix it as it was good before that.

### 1/5 — So slow

*2026-03-03, version 21.1.1*

The app is so slow. Appearance and set up are all fine. But the processing speed of every little tap drives me crazy. Would love if just this part could be fixed!

### 1/5 — Trash App, Trash Bank

*2026-01-21, version 21.1.0*

This app is the most basic, useless and annoying app I’ve ever used in my life. Auswide needs to pull their finger out.

### 1/5 — Loss of basic functions

*2025-09-03, version 21.0.0*

Can’t even search for payees by name !

### 1/5 — New Update is Terrible and Broken

*2025-08-19, version 21.0.0*

Downloaded the new app. Lets you rearrange your account order but everyone you login it resets it! So annoying. Some of the widgets don’t work and some buttons that you click on to hide marketing messages etc doesn’t work either. Seems they didn’t test the app at all before releasing!

### 1/5 — Crashes

*2024-05-02, version 20.0.16*

App continually crashes and freezes, really unpleasant experience. Can also be really laggy, especially when just trying to transfer between internal accounts.

### 1/5 — App keeps crashing

*2022-09-26, version 20.0.11*

The app keeps crashing when you swipe it to the side to view quick balance. In quick view you have only one account viewing, the old app was better. Very disappointing

## Most praised reviews (10 highest-rated)

### 5/5 — Perfect

*2026-07-22, version 21.1.1*

Easy to use, great features no issues

### 5/5 — ist good

*2020-01-24, version 19.4.18*

well overall the app is good, doesn’t really need to change but I think it  would be a lot easier if Auswide had a way that your phone can do the pay like Apple Pay

### 5/5 — Apple Watch

*2019-10-30, version 19.4.16*

I’d like to see it become available for Apple Watch as I would use it a lot otherwise I love the app

### 4/5 — Dark mode

*2024-12-24, version 20.0.19*

The app is good, but i would like there to be a Dark Mode option for the app and for the logo on the home screen

### 4/5 — Very average

*2024-06-25, version 20.0.18*

After contacting Auswide, you can get notifications for deposits but has to be set up through logging into desktop version. Card use notifications are set up through the app.

### 3/5 — New update

*2025-08-18, version 21.0.0*

Updated today and immediately found the app stuck on profile and freezes.

### 3/5 — New App hangs

*2025-08-18, version 21.0.0*

Upgraded to NEW app, don’t know what your testing regime is but the new app just hangs on attempts to see user profile …

### 3/5 — Average

*2023-12-06, version 20.0.15*

Hard to beat commbank app but this Auswide app is really average. Bugs out in settings (can’t scroll), doesn’t send push notifications so I don’t know when money comes and goes without logging in. Face ID didn’t work randomly for a while (turned setting off then back on fixed it).. the security texts are annoying because you can’t auto fill or see the code in the notification banner so you need to exit the app to get the code and then come back..

### 3/5 — Poor UX

*2018-08-08, version 4*

Overall the app is fine however I have 2 main bugbears: 
-I should continually see Navigation walkthroughs every time I log into the app. Once I’ve acknowledged I’ve swiped through these quick navigations, I should not be shown them again,
- the app automatically signs me out if I close or open another app. As a user of many different banking apps, Auswide is the only one that does this. Often I am referencing a message, email that contains the details of a payee and I am forced to write them down before opening the Auswide app because if I get out of the app, it will sign me out. There needs to be a time limit to which users are signed out of their account should they leave the app (as per all the other banking apps I use).

### 3/5 — Needs Fingerprint login

*2017-09-27, version 4*

App is good however it could do with some jazzing up. Please add fingerprint login.. Putting a code in is very 2007.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
