# AuthentiCare 2.0

> HIPAA-compliant electronic visit verification for home healthcare agencies. (iPhone/iPad app by First Data Government Solutions LP.)

- Source: https://appshunter.io/ios/app/authenticare-20/id1378663291 (this page in markdown: same URL + `.md`)
- Developer: [First Data Government Solutions LP](https://appshunter.io/developer/951062068)
- Category: Medical
- Price: Free
- Rating: 1.83/5 from 1,073 App Store ratings · 153 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 18 MB
- Languages: English, Spanish
- Released: 2018-09-08
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/authenticare-20/id1378663291/reviews.md

## What is AuthentiCare 2.0?

AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment.
AuthentiCare:
· Verifies worker’s identity, location, service time, type of service and recipient of service.
· Uses two factor authentication (device ID and user login with strong password) for user security.
· Provides full encryption of data at rest and in transit for HIPAA compliance.
· Has worker-specific appointment calendar with address information for scheduled visits.
· Searches for nearby authorized recipients of care for unscheduled visits.
· Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage.
· Frontier mode allows for operation up to 7 days without having data service to synch the device.
· Automates medical claim creation based on worker visit information. Submission for payment upon Provider approval.
· Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.

## Key features

- Electronic visit verification
- Worker identity and location verification
- Real-time activity monitoring
- Automated medical claim creation
- Worker appointment calendar
- GPS service validation
- Offline data synchronization (Frontier mode)

## What do users think of AuthentiCare 2.0?

Overall sentiment: negative

**Pros**

- 👍 Easy to track hours
- 🚀 Quick clock in/out
- 💡 Convenient mobile app

**Cons**

- 🐛 Frequent app crashes
- 🐛 Unreliable time tracking
- 🐛 Inconsistent login/logout
- 🐛 Missing/lost time entries
- 🐛 Buggy updates
- 🔒 Security issues
- 👎 Poor user experience

**Commonly reported bugs**

- App freezes during clock in/out
- Time entries not properly recorded
- Clients not found in system
- Frequent password reset issues
- App logging users out unexpectedly

**Most requested features**

- Add total hours worked per client/week/month
- Enable ability to add notes/comments
- Improve app stability and reliability
- Simplify login/logout process
- Provide better reporting and history tracking

## Recent user reviews (10 of 153)

All indexed reviews: https://appshunter.io/ios/app/authenticare-20/id1378663291/reviews.md

### 2/5 — Regular issues

*2026-07-25, version 2.0.29*

When it works it’s great, but as I write this I’m stuck in another loop trying to log out of a shift, but it’s not taking. This happens upon login at times as well. That’s the point of it all and yet it has regular issues. If it ever gets fixed, review should be better.

### 1/5 — Awful

*2026-07-10, version 2.0.29*

Constantly locks me out, half the time when I try to clock in it doesn’t work then other times when clocking out it clocked me out like 3 times at the same time! Showing I worked the same shift 3 times that day! So many glitches!

### 1/5 — App doesn’t work

*2026-06-30, version 2.0.29*

The app works about 10% of the time for me and my wife.  If I had a choice I would use something else.  I recommend hiding the leave rating option on your app since you’re not going to be getting many positive ratings with this lack off app quality.  Absolute garbage.

### 2/5 — Wouldn’t use if didn’t have to

*2026-06-24, version 2.0.29*

I just downloaded yesterday for my employment.  There is no option for saving username/number which is wasting time.  Doesn’t seem to have the information from my clock in and clock out either.

### 2/5 — This app is very hard to navigate se

*2026-06-18, version 2.0.29*

Not happy with this app and I don’t think I am getting g paid for my bio

### 2/5 — Irritation

*2026-06-18, version 2.0.29*

The app would be awesome if it would actually track your hours. I’ve had to reach out to the financial dept to get my hours properly adjusted. I will have to reach out to them today because of the hours are wrong. Again. I wish there was an area where you could actually see your login and outs. I hate I have to do a time sheet as well.

### 1/5 — Frustrating

*2026-06-12, version 2.0.29*

Always on a time crunch. Our clients need us immediately when we arrive. We don’t have the time to keep updating g our password, or dealing with stupid glitches on this app. I would give it an actual 0 stars if I could.

### 2/5 — Not great.

*2026-06-08, version 2.0.29*

Can’t view accumulated hours or previous pay periods or paystubs or anything. Needs much improvement.

### 3/5 — Authenticare app

*2026-06-02, version 2.0.29*

Sometimes it works really good but then it locks up other times so you have to reinstall it again

### 1/5 — App needs work

*2026-05-29, version 2.0.29*

This app is not dependable. It often drops hours logged or duplicates hours submitted. They really need something better for the users.

## Frequently asked questions about AuthentiCare 2.0

### What does AuthentiCare 2.0 do?

AuthentiCare 2.0 is a HIPAA-compliant electronic visit verification (EVV) solution for home healthcare agencies. It helps agencies manage and monitor their providers' visits, ensuring accurate service delivery and streamlining administrative tasks like claim creation.

### What are the key features of AuthentiCare 2.0?

Key features include verifying worker identity, location, and service times, providing a worker-specific appointment calendar, supporting GPS service validation, and offering an offline mode for areas with no data service. It also automates medical claim creation.

### Is AuthentiCare 2.0 free to use?

Based on the provided information, the app is listed as 'free'. This typically means the core functionality is available without direct cost, though specific agency plans or premium features might be separate.

### What kind of security does AuthentiCare 2.0 offer?

The app employs robust security measures to ensure HIPAA compliance. This includes two-factor authentication (device ID and user login with a strong password) and full encryption of data both when stored and when being transmitted.

### Can AuthentiCare 2.0 be used without an internet connection?

Yes, AuthentiCare 2.0 features a 'Frontier mode' that allows for operation for up to 7 days without data service. This enables workers to continue recording visits and sync the data later when connectivity is restored.

## Version history (last 5 releases)

### 2.0.29 — 2026-04-09

Bug fixes and Improvement.

### 2.0.28 — 2025-05-22

Bug fixes and Improvement.

### 2.0.27 — 2025-03-20

Bug fixes and Improvement.

### 2.0.26 — 2024-07-25

Bug fixes and Improvement.

### 2.0.25 — 2024-07-19

Bug fixes and Improvement.

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## More apps by First Data Government Solutions LP

- [AuthentiCare 3.0](https://appshunter.io/ios/app/authenticare-30/id6747198851)

All apps by First Data Government Solutions LP: https://appshunter.io/developer/951062068

## Related topics

[authenticare 2.0](https://appshunter.io/ios/topics/authenticare-2-0) · [authenticare 3.0](https://appshunter.io/ios/topics/authenticare-3-0) · [authenticare](https://appshunter.io/ios/topics/authenticare) · [vervecare](https://appshunter.io/ios/topics/vervecare) · [allcare evv](https://appshunter.io/ios/topics/allcare-evv) · [hhaexchange evv](https://appshunter.io/ios/topics/hhaexchange-evv)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*