# Authenticator App : 2FA & MFA — user reviews > 34 indexed App Store user reviews of Authenticator App by NETRON LLC, rated 4.48/5 from 658 ratings. - Source: https://appshunter.io/ios/app/authenticator-app-2fa-and-mfa/id6450535322/reviews - App overview in markdown: https://appshunter.io/ios/app/authenticator-app-2fa-and-mfa/id6450535322.md - Rating breakdown: 5★ 520 · 4★ 44 · 3★ 22 · 2★ 13 · 1★ 52 ## What do users think of Authenticator App? Overall sentiment: negative **Pros** - 🚀 Efficient and reliable - 👍 User-friendly interface - 🔒 Secure authentication **Cons** - 🐛 Crashes and bugs - 💰 Misleading pricing and subscriptions - 🔒 Concerns about data privacy **Commonly reported bugs** - Inability to add new accounts after update - Immediate logout after login - App crashing after updates **Most requested features** - Compatibility with older devices - Support for more authentication providers - Horizontal iPad support ## Newest reviews (10 of 34) ### 4/5 — (Fixed) New version won't honor my lifetime subscription (fixed) *2024-05-14* The latest update has added a "restore purchase" button and is now functioning correctly. Good app... I'll be watching to make sure it continues to work through future updates. **Developer response:** Hi there, Sorry for the inconvenience this has caused. To solve this problem: restore the purchase by clicking on restore button on bottom of the paywall. If this worked for you, please could you change your rating, if not we can help you further if you contact: support@netron.solutions Again apologies for this inconvenience. ### 1/5 — Ausschließlich vertikale Nutzung auf dem iPad. *2024-04-25* Doch ich nutze mein iPad ausschließlich horizontal❗️ OK dachte ich, vielleicht läßt sich das in den Einstellungen ändern. Das war nicht möglich. Wenn man einen so gravierenden Fehler bei der Entwicklung einer Software macht, dann bin ich mir Sicher das der Rest dieser Software nicht besser sein kann. Damit ist diese App für mich ohne nutzen und ohne Vertrauen. **Developer response:** Ipad support is coming soon... ### 1/5 — Ip *2024-04-21* How can I restor my up ### 2/5 — Please fix the advertised lifetime $00 not working *2024-04-15* Hi guys I just downloaded the app & followed the instructions as per advised but there was no option for the lifetime $00 advertised offer to select which is confusing. Does the download automatically default to the lifetime $00 subscription? I deleted and reinstalled to double check but again the advertised lifetime $00 subscription offer was not available as an option. When you get a moment can you please ensure that all downloads are in the $00 lifetime subscription as per advertised and we don’t receive unexpected fees? Thank you for your help. I will delete the app until I hear back from you. I have also sent email to your support. ### 4/5 — Sounds like *2024-04-14, version 2.1* More of surveying potential users inclination than doing business ### 1/5 — Misleading *2023-10-26* Free trial is misleading. ### 2/5 — Questionable Credibility *2023-10-19* Got this app for free through its promo, but I don't know how trustworthy it is if the first screenshot starts with the word “Authenticator” spelled wrong. After reading the Privacy Policy linked to their website, there are mentions of information being collected even though the AppStore shows “Data Not Collected”. So I did some more digging and the as it turns out, Netron is a company that provides “analytical solutions for data-driven insights”, which equates to the collection of data. I don’t know about you, but doesn't that seem a bit conflicting in terms of an app that prides itself on encryption and security? 🤔 ### 1/5 — SCAM WITH APP-ADVICE: PROMISED FREE LIFETIME *2023-10-19* INSTRUCTIONS SAID, “ TODAY ONLY: Unlock the lifetime version that gives you access to all premium features for free! Download the app, close out of the paywall (this is very important because it's not where you will redeem the offer), access Settings, scroll down and tap on "Promo", and select Claim Now on Lifetime Access Free.” AS YOU CAN SEE BY THIS POST, IT IS STILL OCT-18-2023. NOT ONLY WAS THE “LIFETIME FREE” MISSING, BUT IT ALSO TOOK A $9.99/MONTH BOGUS SUBSCRIPTION. THE “Authenticator App ™ - 2FA Auth” BY NETRON TOOK MY MONTHLY SUBSCRIPTION FOR $9.99 BUT FAILED TO PROVIDE THE PROMISED “PROMO” SECTION UNDER “SETTINGS” WITH “CLAIM NOW” ON “LIFETIME FREE”. IT IS STILL 10:24 PM IN LOS ANGELES, AND THIS IS PROMISED “TODAY ONLY” ON 10/18/2023. I WANT MY MONEY BACK PLUS THE FREE LIFETIME CLAIM. DESCRIPTION FROM YOUR “APPADVICE” APP READS: WHAT IS IT? -> Apply an extra level of security to your accounts with Authenticator App™M. TODAY ONLY: Unlock the lifetime version that gives you access to all premium features for free! Download the app, close out of the paywall (this is very important because it's not where you will redeem the offer), access Settings, scroll down and tap on "Promo", and select Claim Now on Lifetime Access Free. WHO IT'S FOR -› Anyone concerned about their privacy. ^WHY WE PICKED IT# Authenticator App™ acts as a password manager, authenticator, and private browser. It syncs your tokens automatically across all your devices. You can even access your codes from your Apple Watch. AppAdvice:• iTunes: tittit Requires iOS 14.0 or later. Authenticator App™M - 2FA Auth is available for free for a limited time. We've never featured it before. WHAT IS IT? -> Apply an extra level of security to your accounts with Authenticator App™M. TODAY ONLY: Unlock the lifetime version that gives you access to all premium features for free! Download the app, close out of the paywall (this is very important because it's not where you will redeem the offer), access Settings, scroll down and tap on "Promo", and select Claim Now on Lifetime Access Free. WHO IT'S FOR -› Anyone concerned about their privacy. ^WHY WE PICKED IT# Authenticator App™ acts as a password manager, authenticator, and private browser. It syncs your tokens automatically across all your devices. You can even access your codes from your Apple Watch. AppAdvice:• iTunes: tittit Requires iOS 14.0 or later. Authenticator App™M - 2FA Auth is available for free for a limited time. We've never featured it before. ### 5/5 — Thanks *2023-09-12* Thanks ### 5/5 — Good app *2023-08-10* This is good app for security on devices . It provides an added layer of protection on your mobile device. It protects important stuff like your private information, personal information, passwords and your bank details Authenticator is a great app that protects information about you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Refund request *2026-06-07* I’m about 5 emails deep with no response for a refund. ### 1/5 — Muy mala *2025-02-01* Pague la aplicación, confie en sus estrellas…no me deja importar mis cuentas desde google….no caigan en esta burda estafa ### 1/5 — Greed and another bad programmer’s job *2024-12-07, version 2.9* False start, Netron! ### 1/5 — Won’t open app *2024-12-02* As soon as I log in, it immediately logs me out, and I can’t access my account in any way. I’m having a hard time getting the code I need to withdraw money from Bybit. Please update or resolve this issue quickly; I urgently need to withdraw my funds. ### 1/5 — need help *2024-11-29* After update app is crashed ### 1/5 — Lừa đảo lifetime 0đ lấy lượt tải *2024-09-05* Lừa đảo lifetime 0đ lấy lượt tải ### 1/5 — review *2024-08-12* cant get it to work ### 1/5 — Dosent work *2024-07-28* For starters you can’t even add an account without paying you can use it for 3 days if you do the free trial but after that it’s pointless I tried to use it but it’s not better then a free one such as the google authentication app I understand that some people have accounts not compatible with it but for me this app is useless ### 1/5 — Was Lifetime Free with Promo, not anymore *2024-05-18* So I downloaded the app on April 13th, set it all up, got the free lifetime promo, so I thought it was all good & didn’t get a chance to check it out until today. Updated the app & straight away the paywall came up, I clicked on restore purchases & it says I don’t have a subscription now. What kind of business takes back what they offered? What kind of business practices is your company doing? Doesn’t seem too legit after I too did some digging, absolutely atrocious & incredulous. Uninstalling app after this, what a waste of time & they collected my info. ### 1/5 — New version won't honor my lifetime subscription *2024-05-07* With the new version, I am getting a nag screen asking me to register (and pay) again, despite having a lifetime subscription. Will let me access existing codes but won't allow me to add any new accounts. **Developer response:** Hi there, Sorry for the inconvenience this has caused. To solve this problem: restore the purchase by clicking on restore button on bottom of the paywall. If this worked for you, please could you change your rating, if not we can help you further if you contact: support@netron.solutions Again apologies for this inconvenience. ## Most praised reviews (10 highest-rated) ### 5/5 — Won’t open app *2024-12-05* Can’t use now ### 5/5 — Urge *2024-11-11* Urge ### 5/5 — Essential and Reliable! *2024-08-04* The Authenticator app for Mac is a game-changer. It's super user-friendly, integrates seamlessly, and keeps my accounts secure. Setting it up was a breeze, and it’s made me feel so much safer online. I love how I can access it from the top menu for quick code lookups. It's become an indispensable part of my digital life. Highly recommended! ### 5/5 — Awesome *2024-06-16* this app is great. it just need macos version ### 5/5 — Wow *2024-04-14* Wow I thought it was just going to be an authentication system but it is far more than that, I have hundreds of emails/social/website passwords I wanted something that was more secure than my current password manager, this is the forte noix of the digital world ! ### 5/5 — Awesome app *2024-04-14* Easy to use and setup. Great app that I highly recommend. ### 5/5 — 🎩Electrical Power Engineer *2024-04-14* 🎩Truly Immaculate. There’s ABSOLUTELY Nothing Like This! ### 5/5 — Übersichtlich und funktioniert gut *2023-12-15* Ich finde die App sehr gut. ### 5/5 — Buena *2023-10-20* Buena ### 5/5 — Great product *2023-10-19* If uses. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*