# Authenticator App -2FA Secure — user reviews

> 98 indexed App Store user reviews of Authenticator App by Authenticator, rated 3.00/5 from 3 ratings.

- Source: https://appshunter.io/ios/app/authenticator-app-2fa-secure/id6479735490/reviews
- App overview in markdown: https://appshunter.io/ios/app/authenticator-app-2fa-secure/id6479735490.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 1

## Newest reviews (16 of 98)

### 1/5 — Upset

*2025-12-15*

Tried to see if I can cancel the service with the purchase of the one month or to see if I if I would be charged again for next month or try to figure out how to remove my card off this account went to contact us and literally got no way of getting a hold of your people. I am very disappointed with this.

**Developer response:** We sincerely apologize for any inconvenience this may have caused. Our app is designed to protect the security of your accounts across various platforms. If you encounter any subscription issues, please contact us via email through the app's settings. We will assist you in resolving the relevant problems. Our support email address is support@autheny.com. We will respond to your email within 24 hours.

### 1/5 — ⚠️悪質⚠️詐欺⚠️

*2025-12-15*

最悪、最低の詐欺ソフト。
　
誤ってインストールしてしまった事に気がつかず、次にで進めていたら、いきなり課金。
　
ありえない。
　
今更ながらレビュー読んだら、同じ方が何人も！
わかっていて何も対応しないのは、私たちみたいな人をターゲットにして、またバカが引っかかってと笑っているのでしょうね。
　
納得している人もいるでしょうから、その人たちは良いかも知れませが、詐欺るの前提のホントに最悪のソフトです。使っていませんが、使えば良いソフトなのかもしれませんが、それ以前の問題です。
　
最悪です。
なぜこんなアプリが、そのままあるのかアップルにも抗議したいと思います。

**Developer response:** ご不便をおかけしましたことを心よりお詫び申し上げます。当アプリは、すべてのプラットフォームにおいてお客様のアカウントログインのセキュリティを確保しております。誤って購入された場合、またはアプリが不要になった場合は、アプリの設定からメールでご連絡ください。返金に関する問題につきましては、サポートさせていただきます。アフターサービスに関するメールアドレスはsupport@autheny.comです。メール受信後、24時間以内に対応させていただきます。

### 1/5 — Options

*2025-12-15, version 1.5*

The only phone number option was my uk number. As I am overseas I am unable to receive calls or texts to my phone.

### 1/5 — Scam

*2025-12-12, version 1.5*

Not Microsoft authentication. Misleading advertising

### 1/5 — Useless

*2025-12-10*

Keeps telling me my password is invalid after reset and then asks for money to continue. And all this because my wife’s phone won’t boot up without a number they sent to my authenticator app

**Developer response:** We sincerely apologize for any inconvenience this may cause. This application is designed to protect your account security and ensure a stable connection. If you need any assistance, please feel free to contact us via email; we will be happy to help.

### 1/5 — Is it even possible to get a refund

*2025-12-07*

I was supposed to download microsoft authenticator app looking exactly like this, then I realized it wasn't after it made me to pay over $50 without any notice. I couldn't find any way to get it refund other than sending an email which is so ridiculous. I really hope to get my money back.

**Developer response:** We sincerely apologize for any inconvenience this may cause. This application is designed to protect your account security and ensure a stable connection. If you need any assistance, please feel free to contact us via email; we will be happy to help.

### 1/5 — I lost money

*2025-12-05*

I didn’t know it cost money so I just pressed continue but it said to the home button and the home button is how you buy it. I pressed it because I wanted to exit

**Developer response:** We sincerely apologize for any inconvenience this may cause. This application is designed to protect your account security and ensure a stable connection. If you need any assistance, please feel free to contact us via email; we will be happy to help.

### 1/5 — NOT MICROSOFT

*2025-12-03, version 1.5*

This is NOT the Microsoft Authenticator app, but tricks you into thinking that it is. The artwork and branding is very misleading. It was only when it asked for payment that I realised something was amiss, and I nearly double clicked to subscribe (and pay) by mistake in my haste to sort an IT issue. The problem is made worse by Apple ranking this app above the actual MS app in the search results in the App Store.

### 1/5 — 購入してはいけません

*2025-12-01, version 1.5*

公式アプリと誤認させるだけでなく、インストールの流れの中で操作していくと6000円近い金額を取られ、キャンセルしても返ってこない作りにしています。下手をするとさらにお金をとっ
られます。ご注意を。

### 1/5 — Don’t work. Avoid buying this!!!

*2025-11-29, version 1.5*

Microsoft has struck again with their intelligence. This week, their authenticator app doesn’t work and is overly complex to use.

👎👎👎👎👎👎

### 1/5 — Microsoft製品ではありません。詐欺アプリ

*2025-11-26, version 1.5*

Microsoft製品ではありません。詐欺アプリなのでインストールしてはいけません。
広告として一番上に掲載するAppleも詐欺に加担しています。

### 1/5 — 🔻980円/週🔻

*2025-11-25, version 1.5*

事前の説明もなしに、毎週980円も勝手に引き落とされ始めた。これじゃ強盗と同じだろう。とんだ悪徳企業だ、やり方汚すぎる。

### 1/5 — Awful

*2025-11-24, version 1.5*

No instructions that are helpful

### 1/5 — Charge £39.99 without notice

*2025-11-23, version 1.5*

Do not download

### 1/5 — Voleur!!!

*2025-11-18, version 1.5*

Je n’ai jamais accepté l’achat , mais je me retrouve débité de 49,99€??? J’appelle ça du vol!

### 1/5 — 詐欺まがいのアイコン

*2025-11-16, version 1.5*

Googleのアプリとそっくりなため、間違って購入。
他の人のプレビューと同様、返金要望にも定型文での回答。
誠意の欠片も感じません。

Appleも、こんなデベロッパーを野放しにする責任を感じてほしい。

## Most critical reviews (10 lowest-rated)

### 1/5 — Authenticator app

*2026-01-22*

It simply does not work and now u want me to pay for an app that does not work 
Not happening

**Developer response:** We're sorry to hear about your experience. We take your feedback very seriously and want to help. Please contact our customer support team directly via email, and we'll assist you with any questions.

### 1/5 — 間違えた

*2026-01-21, version 1.5*

間違えてインストールしたし間違えて課金した😭😭😭😭返金して😭😭😭

### 1/5 — 返金して？

*2026-01-17, version 1.5*

紛らわしいアプリに騙され、入ってすぐにfaceID求められる、認証成功してしまいすぐ6000円騙し取られた。マジで返金しろ

### 1/5 — 私も詐欺被害者になりました

*2026-01-16, version 1.5*

他のレビューと同じく、
google authenticaterのつもりで
ミスタッチして
キャンセルしたはずなのに
チャージされていて、
カード請求が来て
初めて気付かされました。
ひどいですね。

### 1/5 — 最悪

*2026-01-16*

Microsoft
AuthenticatorをダウンロードしたくてMicrosoft
Authenticatorで検索したら同じようなのをあったので思わず確認しないでカード決済してしまった
Microsoft
Authenticatorと間違えてクリックするように仕向けてる悪質な広告でした
一瞬で約6000円騙された
クーリングオフ的なの無いんですかね

**Developer response:** ご不便をおかけしましたことを心よりお詫び申し上げます。当アプリは、すべてのプラットフォームにおいてお客様のアカウントログインのセキュリティを確保しております。誤って購入された場合、またはアプリが不要になった場合は、アプリの設定からメールでご連絡ください。返金に関する問題につきましては、サポートさせていただきます。アフターサービスに関するメールアドレスはsupport@autheny.comです。メール受信後、24時間以内に対応させていただきます。

### 1/5 — Impossible to set up

*2026-01-10, version 1.5*

Just reinstalled the MS Authenticator app. First, I had to pay when before it was free and 2 the setup instructions are unintelligible as there are gaps in the information provided. It feels like I’m dealing with a D list provider not Microsoft. Feel ripped off

### 1/5 — 詐欺

*2026-01-10, version 1.5*

レビューのとおり

### 1/5 — 即課金

*2026-01-06, version 1.5*

指紋認証決済で即課金されました、課金してインストールする気がなかったのですが触れてしまい即課金されました
上手く5980円取るためのアプリです
一年後のサブスクリプションキャンセルだけしました

### 1/5 — Misleading

*2026-01-05*

It looks like the free Microsoft app but isn’t. Don’t click “Get App”. You’ll be charged without a chance to confirm or reject the payment.

**Developer response:** We're sorry to hear about your experience. We take your feedback very seriously and want to help. Please contact our customer support team directly via email, and we'll assist you with any questions.

### 1/5 — 無駄遣い

*2025-12-20, version 1.5*

間違っていしまった！しかも有料。先にレビューを読むべきでした。

## Most praised reviews (10 highest-rated)

### 5/5 — Owner

*2026-03-17*

This app has been paid for twice and I still cannot get it to function properly.
I want my two payments returned

**Developer response:** Thank you for your feedback. We sincerely apologize for any inconvenience this may cause. This application ensures the security of your account login across all platforms. If you encounter any problems during use, please contact us via the email address in the application settings. We will do our best to assist you. Our after-sales service email address is support@autheny.com. We will reply within 24 hours of receiving your email.

### 5/5 — mr

*2026-01-07, version 1.5*

good

### 5/5 — Complain

*2025-12-03, version 1.5*

I am frustrated, this aunthenticstor is stressing me out 
It’s not making me access my university app.

### 5/5 — Gghug

*2025-04-29, version 1.5*

Vvhu

### 5/5 — Appreciate the refund

*2025-04-23*

I requested refund after it automatically subscribed

**Developer response:** Thank you for your attention and feedback on our products. Our APP protects the security of your account login on each platform. If you do not need it, you can contact us by email and we will actively assist you in handling refund-related issues. If you have other questions or need further help, please feel free to contact us. We are committed to providing you with the best service.

### 5/5 — Good

*2025-02-26, version 1.5*

Very good

### 5/5 — Rasool

*2025-01-11, version 1.5*

Kareem

### 5/5 — Team support

*2024-12-12, version 1.5*

I downloaded the app by mistake, i am asking the team to please refund my money . I have emailed you within one hour of the mistaken download. I am hoping that you please refund my money. Thanks

### 3/5 — Charged me automatically

*2025-11-28*

It changed me automatically and I’m requesting a refund

**Developer response:** We sincerely apologize for any inconvenience this may cause. This application is designed to protect your account security and ensure a stable connection. If you need any assistance, please feel free to contact us via email; we will be happy to help.

### 3/5 — Tiburon1966

*2025-05-25*

Tiburon1966

**Developer response:** Thank you for your faceback. Our app is to help you protect your account and log in safely. If you have any questions during use, you can email us to solve them.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*