# Authenticator App - 2FA — user reviews > 13 indexed App Store user reviews of Authenticator App by Fire Technologies Hong Kong Limited, rated 4.40/5 from 547 ratings. - Source: https://appshunter.io/ios/app/authenticator-app-2fa/id1665498541/reviews - App overview in markdown: https://appshunter.io/ios/app/authenticator-app-2fa/id1665498541.md - Rating breakdown: 5★ 424 · 4★ 32 · 3★ 18 · 2★ 10 · 1★ 63 ## What do users think of Authenticator App? Overall sentiment: negative **Pros** - 🔒 Strong security and protection features - ✅ Effective 2FA functionality - 👍 Simple and straightforward to use **Cons** - 💰 Deceptive pricing model - advertised as free but charges subscription - 💳 Aggressive upselling of premium/pro version - ⚠️ Lack of transparency about costs - 📞 Poor customer support and unresponsive developers - 🔐 Suspicious data harvesting and privacy concerns - 🐛 App functionality failures and crashes - 🚫 Fraudulent billing practices and unauthorized charges **Commonly reported bugs** - App stops working after initial setup period - Users locked out of accounts - Repeated unauthorized subscription charges - App fails to function despite payment **Most requested features** - Clear pricing disclosure upfront - Better customer support channels - Option to use app without premium subscription ## Most critical reviews (10 lowest-rated) ### 1/5 — So Expensive! *2026-06-26* Very expensive ### 1/5 — Money so serious? *2024-10-06* To start off i was trying to get 2fa so i can play tournaments in games so i foenloaded this i tried to scan it say $35 dollars a year i tried doing it manually $35 dollars why so serious? ### 1/5 — Dont not get *2023-06-24* There no point on downloding it if u cant use it unless u pay $40 a month on it **Developer response:** Dear Horrible app don’t install! Thank you so much for leaving the comment, though we are very sorry you think this way. Don't hesitate to contact us via contact.authenticatorapp2fa@gmail.com. Best regards, Authenticator App - 2FA App with Chat Support Team! ### 1/5 — Authenticator App *2023-04-18* This App is THE WORST. I paid for it. Set up investments for daily trading. The app stopped working 10 days later. I am now locked out of my investments and am losing money daily due to not being able to access. Now attempting to get back into my investments via admin. Emailed creator of app multiple times with no answer. Just filed fraud claims. Beware: Stay AWAY from this authenticator app. Tran Minh looks to be the creator. I will NEVER use one of his apps again. **Developer response:** Dear Authenticator App! Thank you so much for leaving the comment, though we are very sorry you think this way. Please update the new version 1.2.2 to receive many new features and the best experience. Don't hesitate to contact us via contact.authenticatorapp2fa@gmail.com. Best regards, Authenticator App - 2FA App with Chat Support Team! ### 1/5 — Con artists at work here *2023-04-12* Do not download this app. It’s advertised as free, but they will charge you a £49 subscription three days later without telling you. **Developer response:** Dear 007-iron! Thank you so much for leaving the comment, though we are very sorry you think this way. Please update the new version 1.2.2 to receive many new features and the best experience. Don't hesitate to contact us via contact.authenticatorapp2fa@gmail.com. Best regards, Authenticator App - 2FA App with Chat Support Team! ### 1/5 — Charging for a year *2023-04-06* They have repeatedly tried to charge my account for the yearly subscription. I contacted Apple about the transaction but I could not find anywhere in this app to contact the company **Developer response:** Dear Danno5843! Thank you so much for leaving the comment, though we are very sorry you think this way. Please update the new version 1.2.2 to receive many new features and the best experience. Don't hesitate to contact us via  contact.authenticatorapp2fa@gmail.com. Best regards, Authenticator App - 2FA App with Chat Support Team! ### 1/5 — Scam...more like extortion. *2023-03-14* Salesforce is changing the way they will allow access. 2FA is a ruse for your security, but a windfall for developer access to your data...all of it. Look at the permissions. Salesforce is apparantly revolking my access that I pay $2700/yr for already unless I spend $50 more per year so they can spy on me and harvest my data. Shame!! **Developer response:** Hello. We are sorry to hear you aren’t happy but we are not 100% clear on the situation. Could you please contact our support: help@tranminh.com ? We would like to try and help you resolve the issue. Thank you and talk you soon! ### 1/5 — This is a scam imitating other authentication apps *2023-03-11* Does not work. Will take $50 from app store account and does not function **Developer response:** Hello. We are sorry to hear you aren’t happy but we are not 100% clear on the situation. Could you please contact our support: help@tranminh.com ? We would like to try and help you resolve the issue. Thank you and talk you soon! ### 4/5 — Pro? *2023-05-15* Keeps trying to get me to purchase the pro version. Nope. **Developer response:** We genuinely appreciate your review! Your feedback is a strong motivation for us to keep enhancing the app. Don't hesitate to contact us via  contact.authenticatorapp2fa@gmail.com. Best regards, Authenticator App - 2FA App with Chat Support Team! ### 5/5 — Best Authenticator App *2025-12-25* Authenticator App - 2Fa so good ## Most praised reviews (3 highest-rated) ### 5/5 — Thankyout *2024-09-29* Verygood ### 5/5 — Good *2024-04-17* Nice app **Developer response:** We genuinely appreciate your review! Your feedback is a strong motivation for us to keep enhancing the app. Thank you for your support. Best regards, Authenticator App - 2FA App with Chat Support Team! ### 5/5 — Now I’m safe *2024-02-03* As tight and locked down as a watergate shed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*