# Authenticator App - OneAuth — user reviews > 605 indexed App Store user reviews of Authenticator App by Zoho Corporation, rated 4.70/5 from 33,355 ratings. - Source: https://appshunter.io/ios/app/authenticator-app-oneauth/id1142928979/reviews - App overview in markdown: https://appshunter.io/ios/app/authenticator-app-oneauth/id1142928979.md - Rating breakdown: 5★ 28,904 · 4★ 1,779 · 3★ 658 · 2★ 330 · 1★ 1,684 ## What do users think of Authenticator App? Overall sentiment: negative **Pros** - 🚀 Quick and efficient - 🔒 Very secure - 👍 Easy to use - 💡 Has Apple Watch app **Cons** - 🐛 Unreliable notifications - 🐛 Confusing user interface - 🐛 Inconsistent behavior - 🐛 Difficult to navigate - 🐛 Locked out of accounts **Commonly reported bugs** - Push notifications not working - Endless authentication loops - Incompatibility with new devices - Locking users out of accounts **Most requested features** - Support for multiple accounts - Ability to export data to other authenticator apps - Improved error handling and feedback - Simpler setup and onboarding process ## Newest reviews (10 of 605) ### 2/5 — not good *2026-08-06* too busy to erite now they wasted my time with a popup… ### 5/5 — Excellent free authenticator with rare desktop support *2026-07-08, version 4.3.2* We’ve been using Zoho OneAuth for about two years, and it has been excellent. One of its biggest strengths is desktop 2FA support, which is surprisingly rare when most authenticator tools focus only on mobile apps. That has made a real difference in day-to-day use. It’s also simply impressive as a free tool: reliable, practical, and well worth trying. We also appreciate Zoho as a company and respect its broader mission, especially its efforts to build opportunities outside major cities and help young people from smaller towns enter the tech world. The app does have a bit of a learning curve at first, especially the UI, but it’s worth the initial effort. We also make it a point to back up our codes every month or so from a mobile device to secure storage, which we’d recommend as a good habit anyway. One small frustration is its integration as an Apple-authorized provider for Verification Codes in AutoFill & Passwords on iOS; whether that issue is with the app or with Apple’s feature itself, it rarely works reliably for us. Even with those drawbacks, we would highly recommend OneAuth to anyone willing to invest a little time upfront. ### 5/5 — Best *2026-07-01* I am using this for a years. Its very user friendly to protect your account **Developer response:** Thanks for your support all along. We will keep working to provide a good user experience. Kindly suggest our application to your acquaintances, and feel free to contact us at feedback-oneauth@zohoaccounts.com if you have any inquiries. ### 5/5 — What time is of the essence? *2026-06-26, version 4.3.0* I have no time for this validation time wasting stuff anything that moves me down the field faster is better because time is of the essence ### 5/5 — Easy *2026-06-21, version 4.2.9* Great 👍 ### 1/5 — Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS. *2026-06-12, version 4.2.8* Company deleted encryption keys, cut my email & ghosted me leaving my business inoperable. SCAMMERS. ### 1/5 — The links don’t work. I don’t get the push notifications *2026-06-12, version 4.2.8* Frankly if I wasn’t already vested in this program I would change. It is so hard to use a different computer. It’s bad. ### 1/5 — Bad Security *2026-06-09, version 4.2.8* Security is backwards, and backup codes expire. ### 1/5 — Way more trouble than benefits *2026-06-08, version 4.2.8* I wanted to get rid of the 2sv, but this takes much more effort. ### 1/5 — Terrible- *2026-06-08, version 4.2.8* Most complex and awkward MFA app I’ve ever come across. No intuitive, no push notifications, impossible to login. Make me want to change CRM ## Most critical reviews (10 lowest-rated) ### 1/5 — Not easy *2026-08-26, version 4.3.4* Send me round in circles. Says it’s sending codes to email and nothing comes through. ### 1/5 — Just stopped working *2026-08-24, version 4.3.4* Literally stopped working and there’s no customer service to contact ### 1/5 — Garbage *2026-08-19, version 4.3.4* Hardest tool I’ve ever used to authenticate… anything ### 1/5 — Not working *2026-08-19, version 4.3.4* This app seems to be very poor, somehow on day 2 push notifications stopped working and it says I’m not logged in to the app, even though I am. Also only one mailbox works and the others doesn’t, probably need to use another service ### 1/5 — Not load *2026-08-13, version 4.3.4* The wheel just spins and never authenticate my app ### 1/5 — Nightmare *2026-07-25, version 4.3.2* Hate this system. I go round and round every time I have to use it. Simply hate it ### 1/5 — Logged after Update *2026-07-20* It logged out after update, now i need to login zohomail on other device it showing number prompt to be accepted on phone but there there is no prompt as authenticator logged out. Password and backup codes i dont have so may never switch my zoho mail to other device. Thanks for making such wonderful apps. ### 1/5 — Barely works *2026-07-04, version 4.3.1* Push doesn’t work ### 1/5 — Sign in *2026-06-22, version 4.2.9* It’s pain to put in a code every time ### 1/5 — Pushes never get sent *2026-06-16, version 4.2.8* Annoying trying to access with push notifications never arriving ## Most praised reviews (10 highest-rated) ### 5/5 — Zoho invoice *2026-08-28, version 4.3.4* Easy for use and very safe ### 5/5 — Zoho is the best *2026-08-07, version 4.3.4* All the features and apps + customer service. You can’t beat this deal. So glad I switched. I was paying way too much and had too many other software companies.. ### 5/5 — 好用 *2026-08-07* 好用 ### 5/5 — Authenticator App *2026-08-04, version 4.3.4* I absolutely love this app! ### 5/5 — Supi *2026-07-29* Stefan ### 5/5 — Zoho Authenticator *2026-07-25, version 4.3.2* Love the app real smooth with no problems with it ### 5/5 — Can’t get into my ZOHO mail *2026-07-23, version 4.3.2* I’ve been trying to get into my Zoho Mail but whether it’s the number that I click on in my phone to get my PC working or scan in the QR code it’s not going to my email box ### 5/5 — Used it *2026-07-22, version 4.3.2* It works ### 5/5 — Authentication How it’s supposed to be *2026-07-12, version 4.3.2* Having used many authenticators it’s nice to see one that works so smoothly, specially signing into Zoho’s own apps. It’s a lot like Microsoft’s system but it actually works! ### 5/5 — . *2026-07-09, version 4.3.2* . --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*