# Authenticator by Sentinel — user reviews

> 105 indexed App Store user reviews of Authenticator by Sentinel by Tommaso Carpi, rated 4.80/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/authenticator-by-sentinel/id1189922806/reviews
- App overview in markdown: https://appshunter.io/ios/app/authenticator-by-sentinel/id1189922806.md
- Rating breakdown: 5★ 29 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 1

## What do users think of Authenticator by Sentinel?

Overall sentiment: positive

**Pros**

- 👍 Easy to use and set up
- 🚀 Seamless syncing across devices (iOS, macOS)
- 🔒 Secure and dependable 2FA solution
- 💡 Responsive and friendly developer
- 💰 One-time purchase/lifetime option appreciated
- 🔄 Works on older macOS versions
- ⌚ Seamless Apple Watch integration
- 📂 QR code import and manual setup supported
- ✨ Clean and customizable interface
- 📂 Folder organization is helpful
- 🌟 Replaces multiple authenticator apps
- ✅ Reliable and consistent performance
- 💡 Good replacement for other authenticator apps
- 🔄 Frequently updated with improvements
- 👨‍👩‍👧‍👦 Family sharing option available
- 🔑 iCloud Keychain support is a plus
- 🎨 Custom icon selector and theme options
- 💯 Highly recommended by users
- 🚀 Fast to open and use
- 🔍 Effortless search function on Mac
- 🛡️ Good replacement for Google Authenticator
- 💼 Useful for business and personal finances
- ✅ Works well on Apple devices
- 💡 Innovative features and ease of use
- 💰 Good value for the price

**Cons**

- 🐛 Widgets not working consistently (Mac/iPhone)
- 💰 Paid app, no free tier for some features
- 🐛 Some users experienced issues with syncing
- 🐛 Codes not working for specific services (e.g., Discord, Amazon)
- 🐛 App stuck on loading tokens for some users
- 🐛 Duplicate token entries in the past (Google Authenticator comparison)
- 🐛 Difficulty adding accounts for some users
- 🐛 Inconsistent app naming (Authenticator 2FA, Obsidian, etc.)
- 🐛 Unexpected charges or multiple purchases reported
- 🐛 No easy way to export all keys
- 🐛 Limited account limit for free version
- 🐛 No Apple Watch companion app initially
- 🐛 Paid features removed/changed, leading to frustration
- 🐛 No option to reorder or hide folders
- 🐛 No option to sort by email address or service
- 🐛 No option to show duplicates
- 🐛 No option to show date service added
- 🐛 No option to start on login
- 🐛 No option to delete items
- 🐛 No option to rename accounts
- 🐛 No option to edit accounts
- 🐛 No option to reorder accounts
- 🐛 App can be opaque and difficult to understand for some users
- 🐛 No Chinese version available

**Commonly reported bugs**

- Widgets not working on Mac Desktop and iPhone
- App stuck on loading tokens
- Syncing issues between devices
- Codes not working for specific services (Discord, Amazon)
- Unexpected charges/multiple purchases
- Loading screen issues on iPhone 12 Pro Max (resolved)
- Paid features (dark mode) removed/changed
- Cannot delete items
- Cannot rename accounts
- Cannot edit accounts
- Cannot reorder accounts
- Inconsistent widget behavior

**Most requested features**

- Ability to reorder/hide folders
- Sort accounts by email address or service
- Show duplicates
- Show date service added
- Backup options (more explicit)
- Start on login option
- Ability to delete items
- Ability to rename accounts
- Ability to edit accounts
- Ability to reorder accounts
- Watch companion app
- More customization options
- Add password keeper in details page
- Improve widget functionality
- Add Chinese language support
- Increase account limit beyond two for free tier
- Easier export of all keys

## Newest reviews (16 of 105)

### 5/5 — Best 2FA app in the iPhone store

*2024-12-17*

I Have used every 2FA app in the store. And they all are nothing like Authenticator!

### 5/5 — Best 2FA Authenticator In Market

*2024-12-15, version 9.2*

I’ve been using Sentinel Authenticator since Tommy first started building it. I tried all the others and came straight back to this. It’s simple, secure, and offers a seamless desktop/mobile experience. Pay attention Google and Microsoft. Hands down the best 2FA in n the market!

### 5/5 — Best 2FA App on the Market!

*2024-12-14*

I’ve used the app for years, across several versions, and across many devices. I use it on my laptops, phone, & tablet. It is BY FAR the single-most useful and versatile 2FA authenticator application on the market!! I use it every day and I love it. Feature package and ease of use is unparalleled. I cannot recommend it highly enough to anyone who needs a good, effective way to manage their OTP and 2FA accounts in an organised and easy to use app!

### 5/5 — The Authenticator you need

*2024-12-12*

This is the best 2FA Authenticator out there. It syncs seamlessly across devices so you’ll always have access to what you need. The developer is very responsive. This app gets my highest recommendation!

### 5/5 — Great authenticator

*2024-12-12*

Great authenticator beautiful, easy to use on all platforms. Keeps getting better

### 5/5 — Best multiplatform 2FA app

*2024-12-12*

I've been using it for a long time, it's very convenient, especially the sorting of services into folders.

### 5/5 — Amazing apps. Saved so much time and super secured.

*2024-12-12, version 9.2*

Amazing app. We stopped using Google Authenticator after seeing how awesome Sentinel is. Now, we rely on the security of this app for our daily uses.

### 5/5 — My go to 2FA solution

*2024-10-11*

I've switched from Authy, Google Authenticator, and Microsoft Authenticator to this app, and I absolutely love it! The interface is crisp, clean, and highly customizable, which makes it a joy to use. 

One of my top priorities was seamless syncing across all my devices, and this app delivers perfectly with iCloud Keychain support. 

Backups and folders function exactly as expected, making organization a breeze. 

The custom icon selector and theme customization options are incredibly useful, adding a personal touch to the app. 

I also had a great experience with the developer. I reported a few bugs with the iPhone widgets, and they were promptly fixed. 

Overall, this app has exceeded my expectations in every way!

### 5/5 — My go to 2FA app on iPhone and Mac

*2024-10-09*

I've switched from Authy, Google Authenticator, and Microsoft Authenticator to this app, and I absolutely love it! The interface is crisp, clean, and highly customizable, which makes it a joy to use.

One of my top priorities was seamless syncing across all my devices, and this app delivers perfectly with iCloud Keychain support. Backups and folders function exactly as expected, making organization a breeze.

The custom icon selector and theme customization options are incredibly useful, adding a personal touch to the app.

I also had a great experience with the developer. I reported a few bugs with the iPhone widgets, and they were promptly fixed.

Overall, this app has exceeded my expectations in every way!

### 5/5 — Works great!

*2024-08-23, version 9.0.9*

I needed to find a free desktop replacement for Authy and this works exactly the same way. Thanks!!!

### 5/5 — Awesome Authenticator Application!

*2024-03-08*

I needed a replacement for another authentication application.

The ability to use it across all your devices, and the fact that it also allows family sharing sealed the deal for me.

The developers are great and listen to feedback to make the product better.

### 5/5 — It actually works…consistently

*2024-02-15, version 9.0.2*

Love this

### 5/5 — Best Authenticator I’ve used

*2024-02-11*

Seems like the real deal, it has a good rep on reddit and my experience so far is pretty sound. Can’t fault it.

### 5/5 — Works well great support

*2024-02-07, version 9.0.1*

This product makes 2FA portable across your iOS and MacOS devices. Effectively it lets you control which devices you have your second factor on.

Support was great when an issue was encountered

### 5/5 — It just works

*2024-02-07, version 9.0.1*

One of the best I have used - especially as they offer a one-time purchase.

### 4/5 — Orribile

*2023-11-24, version 8.3.5*

Non funziona niente!
50€ buttati via!
Vergognatevi!

## Most critical reviews (10 lowest-rated)

### 1/5 — Authenticator

*2024-09-20, version 9.1.1*

Dear Authenticator, 

Keys open doors and you my friend are the key. 

Thank you.

### 1/5 — Did not work

*2024-07-21, version 9.0.9*

Never changed authentiction number to get into Facebook after I followed instructions.

### 1/5 — Is this a joke?

*2024-06-21*

So first I had to buy this app 3 times!  I don't think it charged my bank 3 times but I need to check, nonetheless, it was three times I had to go through subscribing and what not.  But it doesn't work properly for me.  The first time the app was gutted, missing all of the infrastructure that I see now.  Everything down to logging in and functionality just stripped away.

Now it doesn't populate the codes necessary for any accounts so I have zero accounts associated with it.  I would like a full refund and if I was charged more than once I'd like that back too.

**Developer response:** Hello Johnny,
If any multiple charge has ever happened you will ve reimbursed, I can assure you on that ☺️ anyway, please write us at hello@getsentinel.io so we can help troubleshoot any issue you may be experiencing!

### 1/5 — Hate It

*2023-12-27, version 8.3.5*

I'm no longer tech savvy and there's no doubt I'm behind on the latest things.  However, I'm not an idiot and can usually work my way through new software and become competant.  This app is completely opaque.  I have no idea how it works.  I can't make it work with the one website that insists I use it -- none of the terminology is consistant, etc.  Now, when I try to delete the damn thing, it seems to be operating in some sort of stealth mode and my computer can't find it to delete it.  I get that it's easier to program for the "with it" crowd, but the rest of us have to survive too.

### 1/5 — Bugged

*2023-05-24*

App stucks on a step of suggesting buy the Plus version if you want to add new verification code. It shows window with selecting of plan and you cannot return back, you can only fully close the app and restart it.

**Developer response:** Hi!

To close that window you can simply swipe down since it’s a modal! 😀

We’ll a “x” button to make it more clear!

Cheers

### 1/5 — Cannot add items

*2023-04-03, version 7.2.6*

I imagine the get paid by the other side, now they want us to pay also for something used 4 or 5 times a year.  The “free” platform seems locked - all options go to the upgrade screen.  Time to go elsewhere

### 1/5 — It forced me to do this so you get a 1 star

*2023-01-09, version 7.2.3*

sheesh

### 1/5 — Lost Access to An Account

*2022-12-17, version 7.2.3*

DO NOT USE! Thanks to this app, I lost access to an account already and now I have to waste time finding out if it's even possible to regain access.

What happened was I had it setup first on my iPhone. Had been using it for days. I attempted to set it up on my Mac around the same time that I did with my iPhone, but I couldn't get things to sync between devices.

I decided to try again about a week later. I wanted my Mac to pickup the two accounts that I setup on my iPhone, so I decided to create a test entry on my Mac, edit it, and save the changes as suggested in the FAQ. It still wouldn't pick up the accounts setup on my iPhone.

I then opened the backup page on the iPhone, and after swiping down, it removed both backups that were saved on my iPhone and replaced them with the backup of the test account from my Mac.

I don't understand why it would erase backups from previous dates but until it's fixed I cannot recommend this app. I was actually getting ready to move all of other accounts over to it, but now I'm glad I didn't.

### 1/5 — Why do i need to pay

*2022-11-10, version 7.2.3*

Unhappy about the change in service. No free tier.
I can't update anything about my keys. There are many free replicas of this software.

### 1/5 — v

*2022-10-10, version 7.1.9*

hacked

## Most praised reviews (10 highest-rated)

### 5/5 — GREAT 2FA Solution

*2025-12-12, version 10.0.3*

This Sentinel Authenticator 2FA app is GREAT.

I didn’t know what all it was capable of until I ran into a couple of difficult situations yesterday and put it through its paces.

This one inexpensive Pro/Premium purchase allows everything you need, including using it on your Apple Watch, which work seamlessly at activating codes.

And this app can set up codes manually and also allows importing of QR Code screenshots. 

Surprisingly, it works on very old versions of the Mac OS.

Customer support is quite responsive in time and comprehensiveness, even on my OS 11.7. 

An example was when my iPhone version asked me to upgrade to Pro. I already had Pro on my Mac. So I contacted support. They responded quickly and told me to click the upgrade link on the iPhone app. That resulted in the app saying I was already upgraded and the request to upgrade went away.

When recommending it to friends, tell them not to be confused with other apps named “Authenticator…”. Make sure it is created by Sentinel and/or Tommaso Carpi.

### 5/5 — THE Authenticator App worth paying for!

*2025-04-22, version 9.3.4*

I've used Google's free Authenticator App for years to store my 2FA tokens. Over the years I've had to change phones a couple of times and in doing so I've experienced duplicate token entries appearing for no reason and thus I've always lived in fear of 2FA tokens corrupting or deleting entirely – being locked out of any vital accounts I need to operate my business and finances would be an utter nightmare and the amount of time and hassle it would cost me makes it completely worthwhile paying/investing to remove the risk entirely:

Sentinel runs on iOS and macOS and sync's my 2FA tokens across multiple devices and has backups too (all secured with apple iCloud and keychain). The one-off 'Fusion Lifetime' in-app purchase is a no-brainer given how effective it is and the QR code import feature makes it ridiculously easy to move everything over from Google in an instant.

The developer is extremely friendly and responsive to questions and updates too! 5 Stars – 100% Recommend.

### 5/5 — is good

*2025-01-28, version 9.3.0*

is salty? What is salty?

### 5/5 — Really Good 2FA Service

*2025-01-24, version 9.2.1*

This app provides exactly the kind of 2FA I want. Much better, in my opinion, than having a code sent to one’s phone via TXT. It’s easy to add the service to compatible Web sites and apps and has served me well for a long time. I use it on both desktop and mobile devices. The app is updated regularly and in the years I’ve been using it, has never had a problem. Thanks, Sentinel.

### 5/5 — Great authenticator

*2025-01-02*

Great authenticator beautiful, easy to use on all platforms. Keeps getting better

### 5/5 — Best 2FA App hands down!

*2024-12-29*

Fantastic UX, excellent functionality, dependable, secure and extremely responsive developer makes this a clear winner amongst a sea of 2FA apps. I’ve tried them all, nothing compares! Support a great indie developer!

### 5/5 — Fantastic

*2024-12-19, version 9.2*

Easy to use and to set up. Finally I have a simple too that does exactly what I need, without many unnecessary features. Direct to the point. Fantastic.

### 5/5 — Authenticator is safe and so easy to use

*2024-12-19, version 9.2*

Excellent app that works both on Mac and iOS devices. Easy to setup and integrates well into the Apple ecosystem.

### 5/5 — Best 2FA & MFA App on the App Store

*2024-12-18*

I have used pretty much every single authenticator on the App Store and each one is missing features that Authenticator has.  I wish I would have found this app earlier. I would have had a great experience off the bat andI I would have saved money on bad 2FA/MFA apps.

### 5/5 — I have used this forever. Great developer who listens to feedback!

*2024-12-17, version 9.2*

This single app is the one which released me from using several different apps. I have been using this for years, and the developer is awesome.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
