# Authenticator ® — user reviews > 158 indexed App Store user reviews of Authenticator ® by ETHINK JOINT STOCK COMPANY, rated 4.42/5 from 6,879 ratings. - Source: https://appshunter.io/ios/app/authenticator/id6451332579/reviews - App overview in markdown: https://appshunter.io/ios/app/authenticator/id6451332579.md - Rating breakdown: 5★ 5,512 · 4★ 333 · 3★ 177 · 2★ 129 · 1★ 725 ## What do users think of Authenticator ®? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and efficient - 🔒 Secure authentication **Cons** - 🐛 Frequent crashes - 💰 Expensive subscription - 🤯 Confusing interface - 🔒 Difficult to cancel subscription **Commonly reported bugs** - Unable to log in after phone change - QR code scanning not working - Subscription charges even after cancellation **Most requested features** - Option to export/backup data - Free version with limited features - Improved customer support ## Newest reviews (16 of 158) ### 1/5 — awful *2025-02-15, version 2.1.3* awful authenticator can't save my stuff ### 1/5 — I cant cancel *2025-01-17, version 2.1.3* It is a robbery ### 1/5 — Can’t get it to work *2025-01-10, version 2.1.3* Can’t get it to work, please refund me ### 1/5 — Terrible don’t bye it *2025-01-02* Primitive. Interface is limited to “nothing can be found” . The payment for paid version is nowhere to be seen- who got the payment?.. and how to cancel it for debilitated app? Put 1 star to just submit a review! Otherwise you can’t even submit it!!! Can you believe !? ### 4/5 — Karima *2024-12-26, version 2.1.3* Sqverb ### 1/5 — Terrible instructions *2024-12-16, version 2.1.3* I am not incredibly computer savvy but I have never had this much trouble setting up anything in my life. And it is non refundable ### 1/5 — Terrible *2024-12-15, version 2.1.3* Doesn’t let me use it ### 1/5 — Cr@p *2024-11-29, version 2.1.3* It ain’t a cool app you gotta pay for everything on it even you don’t deserved the one star ### 1/5 — Data lost during update *2024-11-28, version 2.1.3* I updated my authenticator app and it swiped out all the account in it . ### 1/5 — Need to pay!? *2024-11-24, version 2.1.3* Why do we need to pay? To use the app entirely ### 3/5 — I’ve been locked out. *2024-11-11, version 2.1.3* Help me unlock my account ### 1/5 — Predatory *2024-11-10, version 2.1.3* $10/week after 3 day trial?! That is unconscionable. ### 1/5 — 0 stars *2024-11-09, version 2.1.3* I can’t cancel my free trial ### 1/5 — Ripoff *2024-11-04, version 2.1.3* Can’t even use the App unless you pay. There’s no instructions to use it either. ### 1/5 — Wish there was a zero star option *2024-10-23, version 2.1.3* Terrible. I don’t know what happened to this app. It used to be so simple not I have no idea how to figure it out. And it cost money now a lot of money. ### 1/5 — Lie *2024-10-18, version 2.1.3* I did not even get a free trial it made me pay instantly ## Most critical reviews (10 lowest-rated) ### 1/5 — Help *2025-07-10, version 2.1.3* I lost my 2 factor codes and can’t get them back!!! ### 1/5 — instagram *2025-06-15, version 2.1.3* ramz dovom ### 1/5 — No help advance at your own risk *2025-05-23* Unable to get a refund. was charged for months after I canceled it and they didn’t have decency to offer it for a lifetime after paying for something I didn’t use. ### 1/5 — Subscription *2025-05-16, version 2.1.3* Paid for subscription and now it’s expired supposedly it was for a year but I paid in March it’s only May ### 1/5 — Lost password *2025-05-03, version 2.1.3* Help lost password ### 1/5 — Subscription *2025-04-21, version 2.1.3* They took my money as soon as I unlocked my card I didn’t asked to be subscribed after the trial ### 1/5 — Free to not free *2025-03-30* I had this a long time ago and it was free it worked very well. It was amazing. Now I can’t even create accounts you can’t do anything. I’m not paying 11 a week for using it just for a little bit. ### 1/5 — 3 day trial charged me immediately *2025-03-29, version 2.1.3* this app has no way to cancel this weird subscription that simply allows you to access your account ?? ### 1/5 — BR *2025-03-20, version 2.1.3* It charges way too much for just using the authenticator once every few monts . It should have vă rouă price options or just be free if it is not used often. ### 1/5 — Scam *2025-03-17, version 2.1.3* There is no three day free subscription. I was charged immediately ## Most praised reviews (10 highest-rated) ### 5/5 — Halifax Canada *2025-01-10, version 2.1.3* Nova Scotia ### 5/5 — Sweet *2025-01-02, version 2.1.3* Cool ### 5/5 — Ms *2024-11-18, version 2.1.3* Helpful work gift card ### 5/5 — Miss *2024-11-13, version 2.1.3* Dinah Paul Sosthenes ### 5/5 — Gogle *2024-08-14, version 2.1.3* Tttt ### 5/5 — Very good app. *2024-07-27, version 2.1.3* I love this app. ### 5/5 — Choose12 *2024-07-19, version 2.1.3* Choose12 ### 5/5 — Good *2024-05-30, version 2.1.3* Easy to use ### 5/5 — X *2024-05-06, version 2.1.3* X.com✌️ ### 5/5 — احب هاذا الاصدار *2024-05-01, version 2.1.3* نعم --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*