# Authenticator ℠ — user reviews > 77 indexed App Store user reviews of Authenticator ℠ by NextGen Software LLC, rated 3.10/5 from 34 ratings. - Source: https://appshunter.io/ios/app/authenticator/id6748213186/reviews - App overview in markdown: https://appshunter.io/ios/app/authenticator/id6748213186.md - Rating breakdown: 5★ 14 · 4★ 3 · 3★ 3 · 2★ 1 · 1★ 13 ## Newest reviews (17 of 77) ### 1/5 — Doesn’t work *2026-02-25, version 1.6.2* Tried to install on my Mac mini but can’t get it to work. Do I have to pay is that what I have to do? ### 1/5 — Awful App *2026-02-24, version 1.6.2* Maybe the worst and most confusing app I have ever used. I am angered every time I open it, and it makes my life more difficult. I have been close to crying at least twenty times. If you are am organisation and want to use Microsoft, I strongly advise you not to. I am a student whose life is already difficult, and this authentication app may be my final straw. I strongly advise you not to use this terrible, terrible app. Save yourself. I have given this one star, but if I could give it zero, I would. ### 1/5 — SUCKS *2026-02-23, version 1.6.2* What a total waste of time, it just loops back to sign in again and again, and is so hard to delete. I am so sick of these hackers and tech companies making it impossible to access anything without jumping through a thousend hoops each time. ### 1/5 — Mislead! *2026-02-16* I was lead to believe that I needed this app in order to receive codes from a specific online portal. I’m not a business. I need to use this portal, but I’m not receiving its codes. This app did not fix the problem. ### 1/5 — Worst Ever AND $3 a week cost!! *2026-02-11, version 1.6.2* One of the most frustrating apps I have come across. I would consider myself fairly literate when it comes to the use of new software apps considering I've been in web development and a self taught php programmer for nearly 3 decades now about 2 years after it's initial realease in 1995. That being said this app is attrocious and to top it all off I just discovered within the past hour I have been paying $3 a week for it!! Not once have I actually gotten the damn thing to work once in over a month of having it installed. Horrible. And there is no clear way how to stop the weekly charges LOL. ### 1/5 — Subscription for MAC? *2026-01-26* Why do I have an extra subscription to use it on my Mac Pro if I pay a subscription for Office 365 and app in iPhone is free? ### 1/5 — So hard to connect to university *2026-01-21* It is NOT user friendly to connect to university ### 1/5 — Worst Authentication tool *2026-01-17* I had a software issue with this app and support says I am screwed and cannot recover the data ### 1/5 — Authenticator loop *2026-01-16* I have been locked out of my business email for over a week because the authenicator is stuck in a loop and there is no customer service support-beyond frustrating when Microsoft is a billion dollar company. ### 1/5 — Manuel Perez PhD *2026-01-12* Overcomplicated - not that safe ### 1/5 — Clunky and not intuitive *2026-01-12* Just purchased this but I am supposed to set up an account and I have zero idea and there is nothing directing me to setting up an account ### 1/5 — Useless *2026-01-07, version 1.5.1* No reaction at all ### 1/5 — no instructions *2025-12-29* Comes with no instructions. I don’t know how to transfer or sync accounts. Instructions obtained through AI are outdated. Such an immediate waste of money. I feel like this was just a con and my money was stolen. ### 1/5 — Review *2025-12-27* Very poor rating. This app is very plain and not very user friendly or helpful ### 1/5 — Ridiculous system *2025-12-25* Trying to log in to Outlook on a new iPhone and it tells me FROM the authenticator app, to open the Authenticator app and enter the code. So stupid. ### 1/5 — Complete pain to use *2025-12-10, version 1.4.2* Much too difficult to setup ### 1/5 — Ugh! *2025-12-09, version 1.4.2* A really awful program from a money-grubbing company! ## Most critical reviews (10 lowest-rated) ### 1/5 — Tired of authenticating… *2026-07-08* Wish there was a way to turn this off . ### 1/5 — SCAM *2026-06-13* This gives you no direction on how to use it. I was trying to use it to authenticate my account for school and said it was super easy to cancel through system setting. I can’t even find it to cancel. This is such BS. DO NOT USE THIS! ### 1/5 — Authenticator on old device not in my possession *2026-05-27, version 1.6.2* I am unable to log in ### 1/5 — Locked out *2026-05-26* I can’t get into my app, how do I recover it? ### 1/5 — Fraud *2026-05-24* The developer of this app is deceptively presenting the app (via the photo) as Microsoft Authenticator. It is not Microsoft Authenticator. ### 1/5 — Deceiving *2026-05-12* This app is designed to look like Microsoft Authenticator and trick people into downloading it. Good luck uninstalling it! ### 1/5 — Dissatisfied *2026-05-05* Horrible ### 1/5 — This is NOT Microsoft Authenticator *2026-03-23, version 1.6.4* The appearance in the App Store is misleading enough for me to think I was installing Microsoft Authenticator, but it’s not, it’s from NexGen Software LCC. As soon as I realised, I deleted it, so I can’t rate its functionality, but other reviews are not encouraging. ### 1/5 — hopeless *2026-03-18, version 1.6.3* Doesn't work well for sparate accounts ### 1/5 — Deceptive and unsafe *2026-03-03* This app deliberately made itself to look like the Microsoft Authenticator app. I thought it was the same and tried to use it and it didn’t work which is when I realized it wasn’t the same app available on iOS. They now have my Microsoft password. ## Most praised reviews (8 highest-rated) ### 5/5 — Beats the competition *2026-05-27* Just gotta say, this one survives and rises to the top. That’s all I know but you realize I have to write more and you realize you need the Samolies. ### 5/5 — space jam *2025-11-28, version 1.4* i believe i can fly and touch the sky ### 5/5 — nice *2025-11-07, version 1.4* Did what it needed to do. ### 3/5 — How did AuthApp get on to my iMac???. *2025-09-17, version 1.2.1* How did AuthApp get on to my iMac!!??. Do I really need this. It appears that this has come from TikTok or against TikTok as my TikTok address is displayed here eg. tuckloukaka. ### 2/5 — PAID APP *2026-01-06* No good ### 2/5 — Need a Desktop Version *2025-12-11, version 1.4.2* Can’t use on a MacBook. Awkward moving back and forth between apps on smart phone and awkward moving back and forth between devices. ### 2/5 — Manager *2025-11-14, version 1.4* Very frustrating… ### 2/5 — complicated *2025-10-21, version 1.3.1* It’s too complicated to use on a Mac --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*