# Auto Assistant — user reviews > 317 indexed App Store user reviews of Auto Assistant by Business Information Systems, rated 1.20/5 from 714 ratings. - Source: https://appshunter.io/ios/app/auto-assistant/id1406417618/reviews - App overview in markdown: https://appshunter.io/ios/app/auto-assistant/id1406417618.md - Rating breakdown: 5★ 22 · 4★ 9 · 3★ 15 · 2★ 18 · 1★ 650 ## What do users think of Auto Assistant? Overall sentiment: negative **Pros** - 🚀 Worked perfectly - 👍 Convenient way to renew registration - 🔍 Able to see vehicle recalls **Cons** - 🐛 Unable to create account - 🐛 Cannot add payment method or renew registration - 🐛 Inconsistent functionality across devices - 🔒 Security concerns with other users' data visible - 💤 App no longer maintained or updated **Commonly reported bugs** - Cannot add vehicle information - Errors when trying to renew registration - Apple Wallet integration not functioning - Inconsistent email address validation **Most requested features** - Add support for VIN instead of title number - Implement secure login and account management - Improve user instructions and onboarding - Provide in-app support and contact options ## Newest reviews (19 of 317) ### 1/5 — What happened *2026-04-29, version 4.2* This used to work so well, what happened to it? Literally nothing works anymore. Take it off the App Store if you’ve sunset it. ### 1/5 — Useless *2026-03-18, version 4.2* Does not work out in information multiple times and it just continues to say please wait forever and never loads ### 1/5 — Terrible App *2026-02-27, version 4.2* If I could give it Zero stars I would! Don’t waste your time down loading this app. ### 1/5 — Waste of time *2026-02-19, version 4.2* Constant error messages trying to renew my tags on this app… ### 1/5 — App doesn’t function *2026-02-02, version 4.2* I can even input my card information without multiple error codes. In addition the fee for renewal you pay is much more than paying at local county clerk office ### 1/5 — No way to pay!?!?! *2026-01-05, version 4.2* So, I know government just sucks at doing anything well but this is ridiculous. First you have to use title and tag to add the vehicle…why? Then after you get the vehicle added, you cannot add payment info. Clicked the support button on app, get 404 error and some weird business name in TN. Please make it easier to take my money for the privilege of driving a car. I send you guys around $750 a year for car registrations. At least try to make it easier! ### 1/5 — DOES NOT WORK *2025-12-26, version 4.2* Thought this would be handy but I can’t even add a vehicle. Typed in tag number and title number and All I get are error messages popping up. I’ve tried it several times and it never works. ### 1/5 — Waste of time *2025-12-25, version 4.2* The app doesn’t work don’t waste time. Agencies recommending or using this app should remove from their website. ### 1/5 — Typical Waste of Resources *2025-12-10, version 4.2* I have tried to enter plate and title # for simple registration renewal multiple times to nothing other than a circulating “waiting” symbol. ### 3/5 — Add to wallet *2025-12-10, version 4.2* Adding my registration card to wallet is not working . It says safari can’t download ?! ### 2/5 — Error *2025-11-26, version 4.2* I downloaded the app and entered my information got the account created but cannot login, because when I press sign in it changes the m at the end of the “.com” to n. ### 1/5 — This app helps sometimes *2025-11-09, version 4.2* They seriously need to update this app because I cannot update my credit card. I cannot renew my tags anymore because there is something wrong with the payment option. ### 1/5 — Very frustrating app *2025-11-01, version 4.2* Does this app EVER work. I’ve been trying for days now just to enter my banking details and it is ALWAYS having a server error. What makes it even better, there’s no option at all for help or tech support. It’s a joke and waste of time ### 1/5 — Garbage *2025-10-15, version 4.2* Can’t do anything. Can’t pay for my plates. Cant enter my debit card information without getting an error code. I put in my account and routing number and it says it’s invalid. This is literally a waste of space on the App Store and I high recommend to avoid it. It’s not working properly and I’m just highly unsatisfied with the performance and maintenance of the app. Please do better ### 1/5 — Why? *2025-10-03, version 4.2* I don’t understand why the county clerk has this app’s logo on their renewal cards. The app does not work. Maybe if you made an account years ago but honestly even that is an assumption. It’s doesn’t recognize any emails when you try and set up an account. Why in the world is this app still here? ### 1/5 — Practically unsupported *2025-10-03, version 4.2* Downloaded this to try and renew my tabs in Tennessee and this was listed on the renewal form as an option. Figured it would be a handy way to track multiple vehicle vehicles and renewal dates and things like that. The app is absolute trash. I was able to create an account, but when you try and add a vehicle, there’s a dialogue box that pops up behind the please wait dialogue box and it just sits in a perpetual loop. Unfortunately, worthless. No recent development, no support, unfortunate. Good idea that lacks any real execution or follow through. ### 1/5 — Not Great *2025-09-29, version 4.2* Unable to renew, unable to store payment option, really only good for looking at insurance and registration … ### 1/5 — Enter Valid Email *2025-09-25, version 4.2* This app won’t accept any email I try to use to set up an account. Totally useless. ### 1/5 — Can’t open an account. *2025-09-24, version 4.2* Down loaded the app and it want recognize any of my current emails. Tried re-loading the app but still want recognize my email. Can you help? ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible and useless *2026-08-06, version 4.2* I can’t get my car to pull up when I search (& yes the information is correct) it’s stuck on the endless spinning loading wheel. I’ve tried everything to make it work and can’t. Don’t bother with this app it’s terrible ### 1/5 — Useless *2026-07-28, version 4.2* I spent about 5-10 min getting my account set up. I even had to dig out my title number. After doing all that and entering my credit card info (no Apple Pay was available), no matter what I got an error every time I tried to pay. And I triple checked my information. In the end, I spent about 2 min going to the clerk’s website and completing/paying the registration renewal. Don’t waste your time! ### 1/5 — Horrible App -6 stars⭐️ *2026-07-28, version 4.2* The app is unusable and so horrific that it would be laughable but not for the fact that I actually need to renew these expensive TN auto tags🫥 ### 1/5 — Doesn’t work to pay or renew tags *2026-07-17, version 4.2* Doesn’t work to pay or renew tags ### 1/5 — Need updating *2026-07-12, version 4.2* Tried to add payment but kept getting an error and so I could not make a payment through the app. With this app I am unable to register my vehicle. ### 1/5 — Title required? *2026-07-09, version 4.2* Who in the hell has this handy and why do they need it. Deleted app. ### 1/5 — Error *2026-07-06, version 4.2* Error messages and no way to contact or get help ### 1/5 — Pay *2026-07-02, version 4.2* Won’t let me pay ### 1/5 — JUNK *2026-06-01, version 4.2* Absolutely a waste of time. App does not work! Apple why do you have this allowed? ### 1/5 — Paid for my tabs *2026-04-30, version 4.2* I paid my tabs, but this auto assistance keeps saying that I don’t and it’s irritating because I’m going out of town and I need a copy of it. It’s very slow and needs improvement. ## Most praised reviews (10 highest-rated) ### 5/5 — Worked perfectly *2025-11-18, version 4.2* Entered the info as requested and worked perfectly. Didn’t get any errors or problems. Maybe if you do have problems it’s a pain to fix so not sure why all the bad reviews but entered info and worked exactly as described for me. ### 5/5 — Worked !!!! First Try *2022-07-04, version 4.2* A+ ### 5/5 — So far 5 stars *2022-05-03* I read the reviews and I was skeptical to try at first I will admit. But so far works well. Added my vehicle with no issues and it even shows recalls which 1 of which I was not aware of so I will be keeping an eye on my wheel bearing. I was able to see all my info with it which I think may come in helpful later on. Now it did give me an error but it was a good error. I payed to renew my tag prior and when I pressed to renew my tag it gave me an error that one was already in process. I did it yesterday so I am happy to see that. I will update if I encounter an issue. ### 5/5 — Its a good app to have *2022-03-23, version 4.2* This app is very easy to use to renew your license plate. And you can pay on the app as well. I think they need to notify you when your license plate needs to be renewed. ### 5/5 — Very easy *2021-10-26* I just used this app and renewed my tags in just a few minutes. Very easy - no problems. I see many reviews that say it could not find their cars. I just want to point out that you need the title number to add your cars. That info is not on my renewal notice - I had to physically look at the title. I think some people may be using the VIN number (or partial VIN) instead. ### 5/5 — Works great *2021-07-31* My application works great in Cheatham Country Tennessee. I can see so many people complaining about this that it doesn’t pull up the information. You shouldn’t be blaming the application, that’s an issue with your county clerks office or your state DMV‘s / Secretary of State information it’s not populating. To blame the app or its developer is ignorant. They are just the conduit between he application and your states vehicle registration system. ### 5/5 — Great App *2021-07-18, version 4.1* No issues. Have both of my vehicles saved. Renew easily through the app. ### 5/5 — Great Tennessee Auto Registration & Ins App *2019-10-31, version 2.0* Love this app! It will display your TN vehicle registration and insurance info, as well as send you a friendly reminder to renew your tags! Another great feature....as it will let you know if your vehicle has any recalls! Highly recommend!! ### 5/5 — Works for me *2019-07-08, version 2.0* I was able to add both of my vehicles. I did notice that I had the old version and had to completely remove it and install fresh for it to work as it was showing a blank page previously. ### 5/5 — Great app *2019-01-05, version 2.0* Had issues at first finding my vehicle but I was able to add my other vehicles. Don’t think it’s an app related issue for my other vehicle. For the ones it works on it’s great! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*