# Autocab Taxis — user reviews > 22 indexed App Store user reviews of Autocab Taxis by Autocab Taxis, rated 5.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/autocab-taxis/id1271675880/reviews - App overview in markdown: https://appshunter.io/ios/app/autocab-taxis/id1271675880.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (2 of 22) ### 1/5 — App won’t let me create an account *2022-09-15, version 34.0.11* I have the most up to date version but I am not receiving a text message to my number in order to sign up and create an account ### 1/5 — The code problem *2022-03-15, version 33.5.35* The code is not Being sent. I am not able to sign up ( I have English Lebara number). Very disapointed ## Most critical reviews (10 lowest-rated) ### 1/5 — Incredibly rude staff who shout at the customer and is defended by control room *2026-03-27, version 37.0.5* If you want to be treated with respect don’t book. Been shouted at by not 1, but 2 separate drivers on 2 separate occasions. Very unprofessional. The app also has a few glitches where it doesn’t always tell me when the taxi is outside; and again I get an angry phone call. Don’t recommend. Also take 30 years to connect you to a driver ### 1/5 — Bad *2025-12-20, version 37.0.5* Would have left no stars if it was possible, booked for a taxi on numerous occasions and it takes them 45 min to find me a taxi, even once when they did give me a taxi the driver went to the wrong location cancelled my trip and they wouldn’t pay me back my money for a service I didn’t even use ### 1/5 — DO NOT BOTHER BOOKING *2025-01-14, version 35.1.7* Taxis never arrive for booking time when asked they said it’s just to get priority around this time. Making me late to work. They don’t start looking for the driver until after that time so why even have it as a feature ### 1/5 — Horrendous experience *2024-11-08, version 35.1.0* Driver went straight through a red light at a crossroads with my 8 year old in the car, I did wonder when I got in the car and he was hugging his steering wheel but assumed he was messing on his computer. Driver incompetent didn't say a word when I screamed asking what he was doing. Rung the base they said they would "ask him" not good enough I need a management reply. Okay ermmm I'll get someone to call, when? I don't know. APPAULING service ### 1/5 — Rude *2024-10-07, version 35.0.12* was very rude ### 1/5 — Charged me *2024-04-13, version 34.6.11* The taxi came to £8.30 and it took £11.60 out of my account ### 1/5 — Useless *2023-02-08, version 34.2.18* Booked a taxi for an important trip the night before and paid in advance. Collection time rolled around and at the set time the app “started finding a driver” which took 10 minutes, it then matched me with a driver 11 minutes away, so I’m due to be picked up 20 minutes later than my BOOKING was CONFIRMED for. Why take advance bookings if you’re not going to assign a driver in advance? Won’t be using again, wouldn’t recommend to anyone else that needs to be somewhere for a set time either. ### 1/5 — Can’t get into the app *2023-01-12, version 34.0.17* I can’t get past putting my email in, try to reset my password in but it’s not working. When I reset the password it sends an email to me but I check everywhere and nothing has come through so I essentially can’t get into it. Not helpful when you’re already in the taxi and your only means of paying was through the app ### 1/5 — No code to set up account *2022-11-07, version 34.0.17* Tried to set up an account but no code sent. Tried to delete app and load again but still nothing so can’t use it! ### 1/5 — Rude staff and horrible service *2022-10-06, version 34.0.13* Booked taxi waited nearly an hour for it so rang them up the guy was so rude n the driver got outside where I was n drived off without picking me up tried ringing him several times he finally answered n was rude was 1 minutes away then 10 so I cancel my booking wen he got to me n rang the firm up asking for my money don’t use ## Most praised reviews (10 highest-rated) ### 5/5 — AVOID USELESS No Apple Pay *2025-06-19, version 36.0.7* Unfortunately the app won’t work and didn’t let me put payment in and no price was shown AVOID USELESS ### 5/5 — Friendly driver *2024-11-22, version 35.1.0* Prompt, friendly, warm car appreciated ### 5/5 — Airport pick up *2024-08-22, version 34.6.18* Driver well prepared for pick up, really pleasant and affordable. Great service. ### 5/5 — . *2024-06-06, version 34.6.11* Good service ### 5/5 — Lovely friendly taxi guy 😁 *2024-06-01, version 34.6.11* 😁😁😁😁😁😁 ### 5/5 — Happy customer *2024-01-24, version 34.5.10* Driver I had was lovely the car was lovely and clean and the driver was on time ### 5/5 — Good *2024-01-07, version 34.5.10* Very fast and good service ### 5/5 — This app is perfect *2017-08-23, version 12.13* Saves time rather than ringing up app is so simple to use and picks up your exact location also shows your driver and there locating even a rough price just what you need when your in a hurry ### 4/5 — Good but needs one extra feature! *2021-09-20, version 33.4.18* Good app and great taxi company but for work use this app is not suitable. Please add a new feature which sends an email receipt on completion of a journey, so work trips can easily be expensed. There is no feature for this and most companies will not accept screenshots. ### 2/5 — Not bad but always cancel *2023-01-31, version 34.2.18* Not a bad app pretty easy to use etc however every time you book they accept and even assign a driver….. then it says finding a driver? Then you get a test message about high demand --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*