# Autocar — user reviews > 67 indexed App Store user reviews of Autocar by Haymarket, rated 4.60/5 from 46 ratings. - Source: https://appshunter.io/ios/app/autocar/id489475304/reviews - App overview in markdown: https://appshunter.io/ios/app/autocar/id489475304.md - Rating breakdown: 5★ 37 · 4★ 5 · 3★ 1 · 2★ 1 · 1★ 2 ## What do users think of Autocar? Overall sentiment: negative **Pros** - 👍 Great magazine content - 👍 Intelligent and informative journalism - 👍 Digital version preferred by some - 👍 Improved app experience after updates - 👍 Good upgrade with new features **Cons** - 🐛 App issues and bugs - 🐛 News feed not working - 🐛 Difficult to download issues - 🐛 Intrusive ads - 🐛 Purchases not downloading - 🐛 App deletes library - 🐛 Content refuses to appear - 🐛 App rarely updated - 🐛 App not recognizing Apple IDs - 🐛 App glitchy and fails to load content - 🐛 Unresponsive app support - 🐛 Cannot access old copies - 🐛 Login and password reset issues - 🐛 App frequently late - 🐛 App frozen - 🐛 Battery drains quickly - 🐛 App generates heat - 🐛 Unusable offline - 🐛 Too many devices registered - 🐛 App crashes - 🐛 Expensive download - 🐛 No interactivity or video - 🐛 Tedious zooming and scrolling - 🐛 Ads are a high percentage of download **Commonly reported bugs** - News feed not working for days - Fight to get app to open new magazine to download - Intrusive ads make app unusable - Purchase copy and nothing, returns to purchase option - Tap cover image, nothing - Look in library, nothing - Try to purchase again, tells you already own it but doesn't give it - Complain through app messaging, nothing - Wait until app decides to let you in - Problems downloading individual issue purchases - Payment taken, magazine does not download - App deletes library - Content refuses to appear - App rarely if ever updated - App will not recognize Apple IDs - Attempt to download new content via Apple ID route fails - App glitchy and now simply fails to load new content - App support is completely unresponsive - Cannot get old copies - Tried logging off and on but now can’t get into account - Tried to contact support but they don’t get back - Cannot access account as rest password link times out - New issues of the magazine weren’t coming through - App doesn’t download - Customer support don’t want to know - Rarely manage to download an edition without numerous failed attempts - Can’t see latest magazines despite yearly subscription - Struggled with this app for about 6 months - Latest magazine editions have not been available for multiple weeks - Login server failing, so can’t get any of the issues from subscription - No response from support - Digital version often days late - No response from providers - Often can’t log in - Latest copy hasn’t downloaded - Error when trying to log in - Unable to download weekly Autocar - App is frozen - Frequently, new editions of the magazine take days to appear - Continually having to refresh subscription - Reloading the app asks for subscription email address - App crashes whenever opened after update - Download fine, displays great but eats up battery - Generates a high amount of heat on the back of the iPad - Whenever download a copy, it deletes itself when app is closed - Logged out of account on all devices with error message about too many devices registered - Support is useless - Haven’t been able to access issues for over a year - No response to emails and no one to help - Impossible to download with any consistency - Latest editions do not show for download - Tried rebooting iPad, reinstalling app, to no avail - No response from support - No new magazines and no content - Error or no internet (checked and internet is working fine) - Update for a new edition is unreliable - Stalls after a month or so - No point in having a magazine days after it hits the streets - New issue available 3 or 4 days after newsagent - App is buggy and seldom updated - Years since able to see and download a new issue after notification - Tedious workaround of deleting app, re-downloading and restoring subscription - Says 'there's been a problem loading your content' - Wednesday morning battles to download new issue - App is nothing more than a glorified pdf - Endless and tedious process of zooming in and out - Preview images in App Store are of Classic & Sports Car mag, not Autocar - Purchase attempts fail multiple times - Purchase tells you it’s successful but still won’t download - iPad restart helps sometimes, sometimes not - Worst website of a magazine - Past 5 attempts to purchase have failed first time - When try to purchase a second time, told already purchased - Can’t see other pages, only covers - App stinks - App is not really an 'app' but PDFs of printed pages - No interactivity or video - Have to zoom in to read text - New magazines not available via the APP - Happens at least once a quarter - Support is very poor - Can’t get the latest version of the magazine - Resetting the iPad now means there’s no content at all - App is still unreliable-useless - App is unfit for purpose - App is a disaster **Most requested features** - Make app more stable - Improve app functionality beyond PDF viewer - Remove ads or make them optional - Add interactivity and video - Improve download process for new issues - Fix battery consumption issues - Ensure app works offline - Allow unregistering devices - Improve app support responsiveness ## Newest reviews (11 of 67) ### 2/5 — App issues *2026-05-16, version 7.4.11* Recently have issues with this app News feed hasn’t worked for days … ### 2/5 — Terrible usability *2022-10-02, version 6.5.2* I know the app is free so they need to make their money through ads but they are so intrusive it makes the app pretty much unusable and puts me off paying for the full version as I can’t tell how much is down to the ads and how much is just a poor app. Shame as the content is good if your patient enough to wade through all the interruptions ### 2/5 — Problems downloading individual issue purchases *2021-09-22, version 6.5.2* For the past couple of years single issue purchase takes repeated attempts to transact. Even though payment is taken the magazine does not download. Frustrating. ### 1/5 — App has stopped working!!! *2020-09-30, version 4.0* I’ve had an App subscription for four years & it’s worked ok until July of this year. Now I can’t download any publications, past or present & pixel media are ignoring my communications. Autocar is the motoring bible - what is going on? ### 1/5 — Autocar *2020-09-30, version 4.0* App doesn’t download and customer support don’t want to know. ### 1/5 — Another dissatisfied reader *2020-09-29, version 4.0* What a shame this app is so atrocious. Very rarely do I manage to download an edition without numerous failed attempts. It’s been like this for as long as I can remember. Do the developers not read these reviews and realise there is a major problem. Get it sorted!! 😡 ### 1/5 — Rubbish app *2020-09-28, version 4.0* Zero stars, vey poor app, can’t see latest magazines and I have a yearly prescription. Struggled with this app now for about 6 moths. Worked previously but now don’t waste your time. Buy the magazine instead ### 1/5 — Very poor app *2020-09-26, version 4.0* Sadly, the worst app I have on my iPad. I’ve now cancelled my subscription, as I have been logged out and can’t access my account. Writing emails to the app developer is a waste of time, as they don’t respond. ### 1/5 — Unreliable *2020-09-25, version 4.0* The app has no functionality beyond showing an image copy of the paper magazine - page fold overlaps and all. New editions of the magazine often lag behind the paper editions, sometimes by several days. The app, despite its simplicity, is very unreliable and no support is provided by pixel mags. Recently the latest magazine editions have not been available for multiple weeks. As I write on the 25th September the latest edition available is from the 9th of September. If this does not rectify in the next week I will be cancelling my Autocar subscription after nearly 30 years. ### 1/5 — Used to be ok *2020-09-25* Support for the app has ceased. I can’t access any of the content I’ve paid for. No help desk in existence either. Rubbish. ### 3/5 — Auto car magazine hopeless online *2020-09-23, version 4.0* Where to start😭 no point as clearly the digital team at Autocar just don’t care, as another review says, letting down the great journalism... rob large ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless download *2025-06-25, version 7.2.10* Why doesn’t it just download on the day of publication. You have to fight to get the thing to open the new magazine to download. Good magazine utterly useless app ### 1/5 — Totally sh** experience *2021-10-24, version 6.5.2* I purchase a copy and nothing. The app just returns to the purchase option. Tap the cover image, nothing. Look in my library, nothing. Try to purchase again. ‘You’ve already done that, would you like it again ?” You bet ! Tap the cover still nothing. Complain through the app messaging - ABSOLUTELY NOTHING ! You just have to wait until at some point the app decides to let you in. Pathetic. ### 1/5 — Great mag. Terrible app *2021-05-19* I have been a subscriber for over 30 yrs and love my weekly reads. However, this iPad app is terrible. Regularly the content refuses to appear. It rarely if ever s updated. It’s become quite annoying. ### 1/5 — Please give me the mag I’ve just paid for *2020-12-02, version 6.4.1* I have just purchased the 2nd of December issue and despite a successful purchase the addition does not download. Rubbish. I keep repeating the purchase process and it tells me I already own it would I like it for free but then doesn’t give it to me. Rubbish. ### 1/5 — Awful *2020-11-12, version 6.4.1* The magazine is great but the app dreadful- impossible to use- get charged for the magazine but it won’t download ### 1/5 — Cannot get old copies *2020-10-05, version 4.0* I had run this fine for a few years but it stopped showing new additions. I tried logging off and on but now I can’t get into my account. I have tried to contact the support but they don’t get back to you. Not sure what to do next. ### 1/5 — Terrible app *2020-10-04* Been a subscriber for many years. The app is glitchy and now simply fails to load new content despite my having a long standing subscription. Further, the app support is completely unresponsive, and basically non existent. The content is good but it’s next to impossible to access it. ### 1/5 — Doesn’t work *2020-10-02, version 4.0* Utter failure. ### 1/5 — Useless *2020-10-02, version 4.0* I can’t access my account as the rest password link times out. New issues of the magazine weren’t coming through either. This really is an appalling app. ### 1/5 — I’m out *2020-10-02, version 4.0* After years of subscription and weeks of login problems, I’ve stopped my subscription. I had a similar issue with Autosport, both Haymarket publications and stopped that subscription. Customer service appalling, still waiting for answer to my query. Avoid. ## Most praised reviews (10 highest-rated) ### 5/5 — Still the greatest car magazine *2024-05-12* With the Internet packed full of supposed ‘influencers’ who claim to know how to review cars just because they have a driving license, it’s great to see original and the best is still going strong. Clear, informative, intelligent and interesting. The best resource for all things car related. ### 5/5 — The Original & still the best weekly publication *2022-03-20, version 6.5.2* Have read it since 1987 on a D plate Nova from Vauxhall Opel Dealership in Wallasey I worked for before moving to AFG Edgemill and onto Rover Chester then Mill Garages as a Dealer Principal with Fiat & Alfa Romeo for the launch of the 156 and 166 then to Sligo for Hyundai ,BMW,Fiat & Alfa Romeo Launch at Martin Reilly. Yours Mr Grant Patrick Bond-Thompson RAA.T ### 5/5 — Content is great *2021-05-28* When the app doesn’t delete my library — ### 5/5 — Good Upgrade 6.5.2 *2021-05-26, version 6.5.2* Has been working very well since complete revamp some time back now. Latest upgrade (6.5.2) adds some neat features, and definitely enhances the reading experience, moving on from the “PDF” feel of the original towards a more digital feel. ### 5/5 — Don’t bother - app will not recognize Apple ids *2021-01-16, version 6.4.1* I have had this with other online mags from the same publisher and have let the subs lapse because of it, but Autocar hasn’t been affected until the recent makeover. Now, any attempt to download new content via the Apple id route fails, and has done for several days now. It is a shame, the journalism is great, but the app developer isn’t up to the same standard. ### 5/5 — Much better *2020-12-18, version 6.4.1* New update is good ### 5/5 — Merc Man *2020-12-15, version 6.4.1* Since changing over to the new on-line provider all is well and the magazine is there every Wednesday morning on my IPad I changed over from the paper version early in lock down as the post was horrendous at the time and now I prefer it and won’t be going back. It will also be great when on holiday to download the latest copy whilst sitting by the pool......still the best mag out there to keep us Petrol Heads entertained......happy days, ### 5/5 — Superb Mag *2020-10-31, version 6.4.1* Early days but the move from PixelMags to Pocketmags is a HUGE improvement! Magazines are now present on the day of issue and not days/weeks late. Thank you Autocar for listening. ### 5/5 — Autocar app *2020-09-24, version 4.0* I have had trouble before and now it is back again - no magazine for two weeks now, no response or action from Pixelmags although I have twice contacted support by email. I have a long held a subscription, due to expire in May next year. The problem cannot be Covid. Come on Autocar - sort Pixelmags out because we are being fleeced in your name. ### 5/5 — What an awful app! *2020-02-12, version 4.0* This is the most frustrating of any app I use regularly, or try to.Impossible to download with any consistency. For a magazine of Autocars reputation absolutely dreadful that it is not yet sorted out. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*