# AutoConnect GPS — user reviews > 60 indexed App Store user reviews of AutoConnect GPS by Certified Tracking Solutions Inc., rated 4.60/5 from 300 ratings. - Source: https://appshunter.io/ios/app/autoconnect-gps/id407918738/reviews - App overview in markdown: https://appshunter.io/ios/app/autoconnect-gps/id407918738.md - Rating breakdown: 5★ 236 · 4★ 30 · 3★ 13 · 2★ 6 · 1★ 15 ## What do users think of AutoConnect GPS? Overall sentiment: negative **Pros** - 👍 Works great in remote areas - 👍 Can start vehicle from anywhere - 👍 GPS tracking is accurate - 👍 Useful for tracking loved ones - 👍 Good price for GPS - 👍 Excellent for Canadian winters - 👍 Simple and uncluttered layout **Cons** - 🐛 App crashes frequently - 🐛 Unreliable remote start - 🐛 Slow to connect/execute commands - 🐛 Outdated interface - 🐛 Intermittent functionality - 🐛 Poor customer support - 🐛 Battery drain from GPS - 🐛 App not updated for newer iPhones - 🐛 Expensive for unreliable service - 🐛 GPS location inaccurate - 🐛 Command start works inconsistently - 🐛 App doesn't show vehicle status - 🐛 Copying clipboard contents - 🐛 Sound interrupts music - 🐛 Does not work most of the time - 🐛 Billing issues - 🐛 Black screen issues - 🐛 Incorrect location mapping - 🐛 App is shotty - 🐛 Auto disconnect issues - 🐛 Toggle gets stuck - 🐛 Doors unlock when runtime ends - 🐛 Flaky connection - 🐛 Not compatible with older iPhones - 🐛 App doesn't link up to car - 🐛 Spotty function for app features **Commonly reported bugs** - App crashes when clicking 'About' - Black screen when trying to get stats - Map shows incorrect location (Canada instead of US) - App crashes when choosing device - App won't work after recent update - Start toggle won't always slide up - App doesn't tell when vehicle is started - GPS shows vehicle at home when it's not - App doesn't connect to car - Errors when trying to connect - App is shotty - Auto disconnect issues - Toggle gets stuck - Doors unlock when runtime ends - App doesn't show vehicle status - Copying clipboard contents - Sound interrupts music - App doesn't work most of the time - Billing issues - Black screen issues - Incorrect location mapping - App not adapted for iPhone 6 screen - App needs refresh, looks like iPhone 7 era - App doesn't work well, needs multiple presses to start - GPS draining battery - GPS system difficult to use, requires re-opening account - App needed fixing, command start and GPS issues - App doesn't link up to car - Spotty function for app features **Most requested features** - Update app for current iPhones - Apple Watch support - Show time left on remote start timer - Show time vehicle was started - Notification for alarm status - See vehicle lock/unlock status - See all assets at once on app - Manual for app usage - Retina display support ## Newest reviews (11 of 60) ### 3/5 — Apparently they are not continuing with auto connect l *2023-03-22, version 5.0.13* So I found out when I went to reorder a ac202gps that certified tracking is no longer supporting autoconnect. Just a heads up once your contract is up you’ll have to switch to a new gps based starter because they are shutting down autoconnect ### 3/5 — Not working *2023-03-06, version 5.0.13* It’s been 2 months still being billed and I can’t get it to work at all. App crashes when I click on “About” ### 2/5 — It doesn’t work now!! *2022-12-12, version 5.0.13* When I purchased this starter it was great, then after the first year it was very intermittent. Now after 2-1/2 years it doesn’t even work!!! Look at other brands for WAY less money !! ### 2/5 — Not impressed *2021-11-18, version 5.0.12* I have had my auto connect since I bought my vehicle 4 years ago. When I first purchased the pro duct it worked consistently for approximately 2 years and since then I have had to call customer service for assistance and re download the app to get it connected again. I work evenings and when I try to start my vehicle expecting it to start because of the cold winter nights like last night it would not start. I know it has worked consistently when I first purchased it not anymore! ### 1/5 — Remote Starter *2021-01-19, version 5.0.8* I am not very happy expensive and 1/2 of the time I can’t get my car started ### 1/5 — Spying on phone and no Watch support *2020-12-29, version 5.0.8* Why does this app copy and erase my clipboard every time I open it? You have NO reason to copy my clipboard contents. Also... it’s significantly over due for the promised update. Apple Watch is still not supported?? ### 1/5 — Poor service *2020-09-16* Paying for something that keeps going down ### 3/5 — Hmmbbb *2020-05-13, version 5.0.8* The luiuugh happens Nms kinshasan not Njimbu ibj MBUNDJ ### 3/5 — Wondering how it works? *2020-02-19, version 5.0.8* How does it work? Do I need anything else to connect with the Bluetooth or wifi? ### 1/5 — Old *2019-11-01, version 5.0.8* Needs a face lift BAD ### 1/5 — Command start *2019-10-29, version 5.0.8* While the lock and unlock features work consistently without issue, the command start works about 50-60% of the time. Very annoying. ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is garbage *2023-04-09, version 5.0.13* I downloaded the app, entered all of the details and instead of getting stats on where my son’s car is located, I get a black screen. When I close out the screen and get a map, it lands on Canada, but we are in the IS. When I Zoom in, it shows the car at home, BUT HE IS NOT HOME! This app provides ZERO info! I am so angry right now for paying $58 to activate this dumb app! 😡 ### 1/5 — Dated App & Unreliable *2023-02-13, version 5.0.13* Installed and tested in Edmonton Canada. Installed by Certified Radio. This app really looks and feels like it was written 10 years ago. it is in desperate need of updating. Having said that, it starts my car. Period. That’s really all I bought it for. But whenever I ask for other information, such as battery status or temperature I only get a response about 1/4 of the time. That’s pretty lousy. Please update the app. It needs to be modernized. Your competition offers things like Apple Watch support, a better interface, and similar pricing. You’ve really fallen behind with this one. 1 year update. I’m cancelling my subscription. It works maybe half the time. Maybe. I have to keep calling them torefresh my account to make it work. Ridiculous. Today I did a test. I sent an unlock command to my car. Keeping my phone screen on the whole time, it took 9 minutes and 38 seconds before the command was executed in my car. That makes this thing basically useless. Old app design. Slow to connect to my car. Only receives commands some of the time so I can’t rely on it. This service is an epic fail. ### 1/5 — Doesn’t work all the time *2022-05-26, version 5.0.12* Doesn’t unlock, lock, start, display battery voltage. Only wants to work once in a while. ### 1/5 — Faulty *2022-03-17, version 5.0.12* Never works properly Never sends start on the first time Very unreliable system ### 1/5 — Garbage *2021-11-24, version 5.0.12* Useless app. Doesn’t even work most of the time ### 1/5 — Half the time the app doesn’t work *2021-11-23, version 5.0.12* More often than not the app does not connect to my car and I get different errors. I have been back to the installation company several times and even reinstalled a brand new piece and still, connection issues allllll the time. ### 1/5 — Terrible *2021-04-10, version 5.0.12* Once it looses the connection it impossible to get it to reconnect to the app. No tec support ### 1/5 — Meh *2021-02-14, version 5.0.11* App is shotty. Watch app would be nice ### 1/5 — Pointless update *2021-02-07, version 5.0.10* The new update makes the whole console smaller, so it doesn’t fit properly on my screen. Why doesn’t it show on the main screen what time is left in the remote start timer? Or at least the time it was started? The sound is makes when you start your car interrupts your music and takes over. It makes a sound even when your phone is on silent which is super annoying when you’re with clients or in a quiet space. So many improvements that should be made, and in 3 years of using the app there’s been nothing but new crashes. ### 1/5 — CRASHES!!! *2021-02-06, version 5.0.10* App won’t work after recent update please fix as I am not able to start my vehicle via the app!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Great Starting! *2023-11-07, version 5.0.13* Have enjoyed this starter on two vehicle's over 10 years. No trouble at all. Sorry to hear it will be discontinued next year. ### 5/5 — Great service *2022-09-16, version 5.0.12* The customer service is second and on I just would like to say that I recommended the service to all my friends and family and I’m a lifetime subscriber ### 5/5 — Great *2020-11-07, version 5.0.8* Okay and so useful I ask all drivers to use it ### 5/5 — GPS *2020-10-09, version 5.0.8* Love the GPS to locate my 91 year old Mama! ### 5/5 — Works awesome *2019-10-30, version 5.0.8* Works great even in remote areas. Couldn’t be happier. Thank you! ### 5/5 — 5 Stars *2019-10-21, version 5.0.8* Excellent product. Can start my vehicle from absolutely anywhere as long as there’s satellite and also has a gps tracker which would be excellent for theft as it pinpoints it to the exact location. Highly recommend this product. Only downfall is you have to keep paying every 1-3 years after the 1000$ installation to be able to use it with only a 1 week trial before having to pay some more ### 5/5 — Super Sweet *2019-10-20, version 5.0.8* Works great ### 5/5 — ? *2019-09-28, version 5.0.8* Give it a 50-50 chance it will work ### 5/5 — Simply awesome! *2019-03-26, version 5.0.8* I use one of work and one for personal. Besides the great start anywhere features tracking my work vehicle is time and money saving. No more extra time visiting for the staff! Thanks Roy From RAW!! ### 5/5 — Great! *2019-03-23, version 5.0.8* I purchased this for my hotrod. I use the killswitch, geofence, and tow alert feature. The gps is very accurate. The app works great!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*