# AutologicMobile > Autologic customer support app for vehicle diagnostics and fault resolution. (iPhone/iPad app by Autologic Diagnostics Limited.) - Source: https://appshunter.io/ios/app/autologicmobile/id1096551614 (this page in markdown: same URL + `.md`) - Developer: [Autologic Diagnostics Limited](https://appshunter.io/developer/1096551613) - Category: Business, Productivity - Price: Free - Rating: 2.90/5 from 7 App Store ratings · 5 written reviews indexed - Age rating: 17+ - Requires: iOS 9.3 · 421 MB - Languages: American English - Released: 2016-04-18 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/autologicmobile/id1096551614/reviews.md ## What is AutologicMobile? AutologicMobile, is the easy way for Autologic customers to request support from Autologic Current Autologic subscribers should download AutologicMobile now to benefit from a direct link to the Autologic Technical Support Centre, saving time on phone calls. The app collects details of your problematic car by asking a few simple questions. Read the VIN using the integrated VIN barcode scanner or UK registration look-up, attach photos or videos to support the diagnosis and our team will contact you to help resolve your problem. - Scan your VIN barcode - Select the model - Tell us what the problem is and what faults are present - Tell us what you’ve done and add photos - We’ll contact you via your chosen contact method With our 98% success rate, we help you get from Fault to Fix fast ## Key features - Request technical support - Scan VIN barcode - Attach photos/videos - Vehicle model selection - Problem description input - Direct contact from support team ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/autologicmobile/id1096551614/reviews.md ### 4/5 — Works well *2023-01-19, version 1.7.3* Reg look ups good. It’s fast but it doesn’t work with dark mode on iPhone. You can read the descriptions in the boxes. ### 5/5 — Easy and time saving *2019-04-17* Great that you can attach videos ### 4/5 — Great app one issue *2018-10-05, version 1.6.3* Love the new update with reg lookup but need to sort the glitch where the next button isn’t available when filling in the relevant fault info. ### 2/5 — Will not scan VIN barcode *2018-09-07* Doesn't automatically enter VIN into app. ### 1/5 — Can’t log in with iPhone X *2018-04-10* The keyboard covers up the login button and the return buttons don’t advance the cursor to the next field. ## Frequently asked questions about AutologicMobile ### What is AutologicMobile used for? AutologicMobile is used by Autologic customers to request technical support for vehicle issues. It allows users to submit details about their car's problems, including VIN scanning and media attachments, to facilitate a faster resolution. ### How does AutologicMobile help resolve car problems? The app collects specific details about your problematic car through simple questions, VIN scanning, and media uploads. This information is sent to the Autologic Technical Support Centre, who will then contact you to help resolve the issue, boasting a 98% success rate. ### Is AutologicMobile free to use? Yes, AutologicMobile is free to download and use. It is offered as a complimentary service to current Autologic subscribers to streamline their support requests. ### What devices does AutologicMobile support? AutologicMobile is available for iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile and tablet platforms. ### How often is AutologicMobile updated? The latest version of AutologicMobile is 1.7.4, which was last updated on January 31, 2023. Updates typically address bug fixes and performance improvements. ### What is the user rating for AutologicMobile? AutologicMobile has a rating of 2.9 stars based on 7 ratings. This indicates a mixed reception from its user base. ### Does AutologicMobile have ads? No, AutologicMobile does not contain advertisements. As it is a free application, it does not rely on ad revenue for its operation. ### What is the age rating for AutologicMobile? AutologicMobile has an age rating of 17+. This rating is determined by app store guidelines and may reflect the nature of the content or features within the application. ## Version history (last 5 releases) ### 1.7.4 — 2023-01-31 UI update ### 1.7.3 — 2022-11-23 Added support for Tesla & Suzuki vehicles. ### 1.7.2 — 2019-04-04 This is a significant release with the following enhancements: Brand Coverage This version now enables users to submit technical support requests for all vehicles supported including European, Domestic and Asian brands Requesting Technical Support In addition to reviewing active technical support requests, users can now review both historic and active technical support cases. Users now have the ability to reopen closed technical support cases, rather than raising new requests for the same vehicle. Improved VIN barcode accuracy UI Improvements ### 1.7.1 — 2019-03-27 This is a significant release with the following enhancements: Brand Coverage This version now enables users to submit technical support requests for all vehicles supported including European, Domestic and Asian brands Requesting Technical Support In addition to reviewing active technical support requests, users can now review both historic and active technical support cases. Users now have the ability to reopen closed technical support cases, rather than raising new requests for the same vehicle. Improved VIN barcode accuracy UI Improvements ### 1.7.0 — 2019-03-23 This is a significant release with the following enhancements: Brand Coverage This version now enables users to submit technical support requests for all vehicles supported including European, Domestic and Asian brands Requesting Technical Support In addition to reviewing active technical support requests, users can now review both historic and active technical support cases. Users now have the ability to reopen closed technical support cases, rather than raising new requests for the same vehicle. Improved VIN barcode accuracy User Interface Improvements ## Apps similar to AutologicMobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [MIC Mobile](https://appshunter.io/ios/app/mic-mobile/id509320366) | 3.6 (14) | Free | Business | | [uShip](https://appshunter.io/ios/app/uship/id457045275) | 4.6 (3,974) | Free | Business | | [Ford DiagNow](https://appshunter.io/ios/app/ford-diagnow/id1591949444) | 4.6 (903) | Free | Business | | [CSMT - Certified Service](https://appshunter.io/ios/app/csmt-certified-service/id665252466) | 4.6 (450) | Free | Business | | [Invoice2go: Easy Invoice Maker](https://appshunter.io/ios/app/invoice2go-easy-invoice-maker/id540236748) | 4.9 (52,994) | Free | Business | | [Dext: Expense Tracker](https://appshunter.io/ios/app/dext-expense-tracker/id418327708) | 4.8 (6,922) | Free | Business | ## Related topics [faultcircuitline](https://appshunter.io/ios/topics/faultcircuitline) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*