# Automated Benefit Services > Mobile access to health plan information, eligibility, claims, and digital ID cards. (iPhone/iPad app by Ascension Health.) - Source: https://appshunter.io/ios/app/automated-benefit-services/id1455641789 (this page in markdown: same URL + `.md`) - Developer: [Ascension Health](https://appshunter.io/developer/602511938) - Category: Health & Fitness, Medical - Price: Free - Rating: 1.00/5 from 39 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 14.0 · 81 MB - Languages: American English - Released: 2019-03-14 - Data updated: 2026-07-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/automated-benefit-services/id1455641789/reviews.md ## What is Automated Benefit Services? Automated Benefit Services By Healthx Inc. Description Our secure mobile app provides you with access to important health plan information 24 hours a day, 7 days a week. The app allows you to take control of your health, and offers the following information at your fingertips: ? Check eligibility and plan information for yourself and your dependents. ? View your deductibles, out-of-pocket maximums and check claims ? Access your claims and explanation of benefits statements ? View a digital copy of your member ID Card ? Check the status of a prior authorization. CAN’T ACCESS THE APPS FEATURES? You must sign in to access the app’s features. Only members whose employers use Healthx are allowed to login and use the app. ABOUT HEALTHX - Healthx was formed in 1998 to meet the unique communication needs of the healthcare industry by helping payers deliver benefits faster, more effectively and at a lower cost. Healthx has rapidly grown to be the healthcare industry’s leading developer of self-service communication and data integration portals serving more than 130 payers and 39,000 groups, representing over 12 million individual lives. Visit us at www.healthx.com ## Key features - Check eligibility and plan details - View deductibles and out-of-pocket maximums - Access claims and explanation of benefits - Digital member ID card - Check prior authorization status ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/automated-benefit-services/id1455641789/reviews.md ### 1/5 — Useless piece of tech *2023-08-02, version 0.0.2* See other rating for exact details of my experience. It’s like this app was partially developed and never completed, or it got a bug that was never fixed. It should just be deleted from the App Store because it’s a huge waste. ### 1/5 — 2 years not been fixed *2023-06-12, version 0.0.2* Just say you don’t care about your customers!! This app is embarrassing, can’t even login! ### 1/5 — Horrible *2022-03-23, version 0.0.2* When you log in, it automatically takes you to a page to change your password. After changing the password it takes you back to log in page. It’s a never ending cycle! ### 1/5 — Worst *2022-01-02, version 0.0.2* Worst app! ### 1/5 — Forever changing password request *2021-12-31, version 0.0.2* Worked fine when first downloaded now every single time I log in I am asked to change my password. Then when I log in it again asks me to change my password! Cannot move past this screen to access app. Fix asap! ### 1/5 — Has never worked. EVER. *2021-12-17, version 0.0.2* Have never been able to login. Asks me to change my password and reroutes back to login page. Repeat x100 😒 ### 1/5 — Worst app *2021-11-26, version 0.0.2* I’m in the same position as the other person. I login and it prompts me to change my password and answer security questions which I know are right. Piece of crap app. ### 1/5 — Special *2021-11-25, version 0.0.2* Created account to get my card info, mainly my member ID number. Made it to the address section and the app crashed. Restarted it and says account already exist. Tried to login and tells me it’s wrong. Try to reset password, but needs my Member ID number. THAT IS WHY I SIGNED UP, I DON’T HAVE IT! ### 1/5 — Just awful! *2021-10-26, version 0.0.2* Worse than awful! ### 1/5 — Can’t view ID cards *2021-09-12, version 0.0.2* The whole reason I downloaded it was to view my ID cards. You can’t view anything , waste of an app. Need to do some serious updating ## Frequently asked questions about Automated Benefit Services ### How do I access Automated Benefit Services features? You must sign in to access the app’s features. Only members whose employers use Healthx are allowed to log in and use the app. Ensure you have your employer's specific access credentials. ### What health plan information can I see with Automated Benefit Services? You can check eligibility and plan information for yourself and dependents, view deductibles and out-of-pocket maximums, check claims, access explanation of benefits statements, and view a digital copy of your member ID card. ### Is Automated Benefit Services available on all devices? Automated Benefit Services is available on iPhone, iPad, and iPod. It is designed for iOS devices. ### How often is Automated Benefit Services updated? The latest version is 1.3.10, last updated on December 16, 2025. Updates typically occur to improve functionality and security. ### What is the age rating for Automated Benefit Services? Automated Benefit Services has an age rating of 4+. This indicates it is suitable for a wide range of users. ### What are the user reviews for Automated Benefit Services? The app has a rating of 1.0 stars from 39 ratings. This suggests a significant portion of users have had a negative experience. ### Can I check the status of a prior authorization with Automated Benefit Services? Yes, you can check the status of a prior authorization directly through the app. This feature helps you stay informed about your medical procedures. ### Who developed Automated Benefit Services? Automated Benefit Services was developed by Ascension Health. Healthx Inc. is listed as the provider of the service. ## Version history (last 4 releases) ### 1.3.10 — 2025-12-16 Bug fixes and enhancements to feature functionality. ### 1.0.4 — 2024-05-07 Bug Fixes ### 0.0.2 — 2019-03-15 Updated screenshots ### 1.0 — 2019-03-13 No release notes. ## Apps similar to Automated Benefit Services | App | Rating | Price | Category | | --- | --- | --- | --- | | [Acentra Connect](https://appshunter.io/ios/app/acentra-connect/id1524837965) | 3.5 (91) | Free | Health & Fitness | | [Motion Connected](https://appshunter.io/ios/app/motion-connected/id1548297489) | 3.5 (13) | Free | Health & Fitness | | [Greater Midland](https://appshunter.io/ios/app/greater-midland/id6739238128) | 4.7 (58) | Free | Health & Fitness | | [Advanced Benefit Strategies](https://appshunter.io/ios/app/advanced-benefit-strategies/id1292820125) | 4.8 (124) | Free | Health & Fitness | | [RAC Rewards](https://appshunter.io/ios/app/rac-rewards/id6479203593) | 5.0 (4) | Free | Health & Fitness | ## More apps by Ascension Health - [myEthicsRx](https://appshunter.io/ios/app/myethicsrx/id1001996003) - [Automated Benefit Svcs FSA](https://appshunter.io/ios/app/automated-benefit-svcs-fsa/id1443933724) - [Ascension Online Care](https://appshunter.io/ios/app/ascension-online-care/id1455984349) - [OneNurse](https://appshunter.io/ios/app/onenurse/id1553784019) - [Ascension SmartHealth](https://appshunter.io/ios/app/ascension-smarthealth/id1565813302) All apps by Ascension Health: https://appshunter.io/developer/602511938 ## Related topics [automated benefit services](https://appshunter.io/ios/topics/automated-benefit-services) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*