# Autopilot - Field Service CRM — Field Service Management

> Field service management software for scheduling, invoicing, and payments. (iPhone/iPad app by Autopilot, Inc.)

- Source: https://appshunter.io/ios/app/autopilot-field-service-crm/id6478138715 (this page in markdown: same URL + `.md`)
- Developer: [Autopilot, Inc](https://appshunter.io/developer/1722372062)
- Category: Business, Productivity
- Price: Free
- Rating: 4.70/5 from 29 App Store ratings · 15 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 124 MB
- Languages: American English
- Released: 2024-06-27
- Data updated: 2026-10-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/autopilot-field-service-crm/id6478138715/reviews.md

## What is Autopilot?

Run your home service business from your phone. Autopilot brings your schedule, customers, business calls, messages, estimates, and payments together so you can handle the next job wherever you are.

Built by a former service business owner, Autopilot works for solo operators, office staff, and crews in the field. Use it for junk removal, dumpster rentals, cleaning, landscaping, pressure washing, HVAC, plumbing, and other home services.

ANSWER CUSTOMERS WHILE YOU WORK
Make and receive calls through your business phone system. Keep customer conversations separate from your personal number. Let the AI receptionist answer missed and after-hours calls, collect job details, and leave a recording, transcript, and summary for your team to review.

KEEP THE WHOLE CONVERSATION
Text customers back and forth, send photos, and find earlier messages. Review calls and AI summaries in the customer conversation. Keep job details, estimates, contact information, and customer history close at hand when someone calls or texts.

PLAN THE DAY AND KEEP YOUR CREW INFORMED
Schedule jobs and estimates, assign employees, manage recurring work, and move appointments when plans change. Switch calendar views to see the day your way. Send confirmations, reminders, and On My Way messages so customers know what to expect.

QUOTE THE WORK AND GET PAID
Create estimates and invoices using your price book. Offer Good, Better, and Best proposals with optional add-ons. Send contracts and rental agreements for customers to sign online.

Accept contactless cards and digital wallets with Tap to Pay on iPhone, or use a supported card reader. Collect tips, send payment links, and charge a saved card when a job is completed with the customer's authorization. Customers can review and pay invoices from their browser.

GIVE CUSTOMERS THEIR OWN PORTAL
Let customers view estimates, approve work, pay invoices, check upcoming appointments, and book services through your branded client portal. They can request appointment changes without downloading an app.

KNOW WHERE YOUR TEAM AND EQUIPMENT ARE
See live employee locations while team members are clocked in and sharing their location. View jobs and assets on the map, track hours worked, and manage team permissions. Rental businesses can track individual units, deliveries, pickups, swaps, and asset locations. Driver Mode walks drivers through their planned stops and completion steps.

FOLLOW UP WITHOUT STARTING FROM SCRATCH
Set up automated messages and follow-up sequences for leads, estimates, appointments, and finished jobs. Send review requests and targeted text campaigns to customers who have opted in. Build custom rules with conditions and delivery windows to fit the way your business works.

SEE WHAT YOUR BUSINESS IS DOING
Check your dashboard for upcoming work and money owed. Review sales, taxes, tips, average job value, and lead-source performance. Use the numbers to see what is working and where to focus next.

CONNECT THE APPS YOU ALREADY USE
Connect Google Calendar, QuickBooks Online, and Zapier. Link Autopilot to thousands of apps through Zapier, or use the API and webhooks for your own connections. Advertising integrations help you track marketing performance, and eligible businesses can offer online booking through Google.

GET HELP INSIDE THE APP
Ask Wally how to use Autopilot or find the setting you need. Search settings, manage your account, and keep your office and field team working from the same information.

An Autopilot account is required. Feature access depends on your plan and enabled add-ons. Payment processing, messaging, and other usage charges may apply. Tap to Pay on iPhone requires a supported iPhone and payment setup. Some connected services require setup in the web app.

## Key features

- Job scheduling and client management
- Payment and tip collection
- One-click invoicing
- Mobile payment acceptance (Apple Pay)
- Online booking integration
- Powerful business dashboard

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/autopilot-field-service-crm/id6478138715/reviews.md

### 5/5 — GREAT FOR OUR JUNK BUSINESS

*2026-09-23*

I own BullDawgs junk removal & I can’t say enough about this app. It’s so easy to use, and at such a great price, You get everything plus more. It’s way better than all the big tech companies that are extremely pricy and hard to use. Andrew the owner works directly with you and guides you through the process.

### 5/5 — GREAT PRODUCT

*2026-09-09*

We use this software to run our entire business and it is fabulous!

### 5/5 — Saves me time everyday

*2026-04-05*

Autopilot has made scheduling and tracking jobs way easier. I can manage everything from my phone, send texts to customers, and stay organized without missing anything. It’s simple to use and actually helps me run my business better.

### 5/5 — Great app

*2026-03-31*

Great app, great price. Still waiting for promised updates: dumpster tracking, etc.

### 5/5 — My business is in autopilot

*2025-12-22*

Definitely help me a lot to run my business smoother.  Andrew is always there to help with the any questions plus we get free access to his course. So every week I keep learning more about the business. Definitely you get your money worth. Highly recommended

### 5/5 — Best FSM/CRM

*2025-12-14*

Definitely the best CRM I’ve ever used. So much easier to navigate than all the other competitors!

### 5/5 — Very impressed!!

*2025-12-01*

Just started using Autopilot CRM tonight, and so far I’m really impressed. The layout is clean, everything is easy to find, and it didn’t take long to figure things out. As someone who was a huge Jobber loyalist for a long time, I can say it’s not too late to switch — it took a leap of faith, but I’m already happy with the results. If you’re on the fence, it’s definitely worth trying.

### 5/5 — Genius!

*2025-09-10*

I have been on auto pilot for several months now and because of it, I actually know where my dumpster rentals are located! This system is a one stop shop and has added so much value to my business.

### 5/5 — Love it so far

*2025-07-04*

Great app

### 5/5 — Great App

*2025-05-29*

I use this app. It’s just as good and way cheaper than all the other big name home service CRM. I’m just not sure if there is an API to integrate with zapier, open phone and AI software to stay up to date with all the latest developments. I didn’t look but if not my feedback would be to get right on that asap!

## Frequently asked questions about Autopilot

### What is Autopilot Home Services?

Autopilot Home Services is a free business management tool designed for field service professionals. It helps you manage jobs, clients, send invoices, and collect payments all from one platform.

### How does Autopilot Home Services handle payments?

Autopilot Home Services allows you to accept payments and tips directly from customers. Invoices can be paid with a single click, and customers can use Apple Pay from their mobile devices.

### Can customers book services through Autopilot Home Services?

Yes, Autopilot Home Services offers online booking functionality. This allows your customers to book your services directly from your website, making it easier for them to engage with your business.

### What devices does Autopilot Home Services support?

Autopilot Home Services is available for iPhone and iPod devices. It is designed to be used on the go by field service professionals.

### How often is Autopilot Home Services updated?

The latest version of Autopilot Home Services is 0.5.232, and it was last updated on December 16, 2025. Updates ensure the app remains reliable and includes the latest features.

### What is the age rating for Autopilot Home Services?

Autopilot Home Services has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger individuals who may be involved in business operations.

### Does Autopilot Home Services have ads?

No, Autopilot Home Services does not contain advertisements. The app is free to use and does not display any ads to its users.

### What kind of business data can I see on the Autopilot Home Services dashboard?

The powerful dashboard in Autopilot Home Services provides all the essential data you need at a glance. This includes insights into jobs, estimates, clients, and leads, helping you stay informed about your business performance.

## Version history (last 5 releases)

### 1.0.2 — 2026-09-18

Bug fixes

### 1.0.1 — 2026-09-15

Bug fixes

### 1.0.0 — 2026-09-11

This release brings a rebuilt calendar, a new customer portal, AI call handling, and more ways to manage work from your phone.

A NEW SCHEDULING EXPERIENCE
Plan jobs and estimates in the redesigned calendar. Switch views, reorder tasks in the schedule list, manage recurring work, and keep any-time tasks separate from timed appointments. Schedule times follow your company's time zone.

AI RECEPTIONIST AND CALL SUMMARIES
Have the AI receptionist cover missed calls, after-hours calls, or both on the business lines you choose. Set its instructions and answering hours. Review the recording, transcript, and AI summary alongside the customer's messages so your team can follow up with the details already in front of them.

REDESIGNED TWO-WAY TEXTING
Search your message history, filter conversations by business phone line, and browse shared photos in a swipeable gallery. Drafts and sending states make it easier to keep track of replies. Call recordings and summaries now appear in the same conversation as your texts.

A PORTAL FOR YOUR CUSTOMERS
Customers can sign in from their browser to review estimates, pay invoices, check appointments, and book another service. They can request a reschedule or cancellation, and your team receives the request. No customer app download needed.

MORE WAYS TO QUOTE AND COLLECT PAYMENT
Build Good, Better, and Best proposals with optional add-ons. Send contracts and rental agreements for an online signature. Enable card-on-file billing on completion, choose supported payment methods for customer payment pages, and see when a bank payment is pending.

LIVE CREW LOCATIONS
See employee locations on the map while they are clocked in and have enabled location sharing. Updated map layers and location details help you keep track of the day's work.

RENTAL OPERATIONS AND DRIVER MODE
Manage individual rental assets, sizes, locations, and fullness. Schedule deliveries, pickups, swaps, and dump-and-return work. Driver Mode guides drivers through the route plan, with completion checklists and optional photo prompts. Timestamped galleries keep job photos organized. Availability checks warn when scheduled rentals exceed your inventory.

CUSTOM AUTOMATIONS
Build rules around leads, jobs, estimates, and invoices. Choose conditions, actions, and delivery windows. Send messages, update tags, and trigger webhooks as work moves forward.

MORE CONNECTIONS
Connect Google Calendar, configure advertising integrations, and manage API keys, webhooks, and Zapier settings from the app. QuickBooks syncing has been reworked, and eligible businesses can connect online booking with Google.

CLEARER NUMBERS AND TEAM CONTROLS
The redesigned dashboard and analytics screens make upcoming jobs, sales, taxes, and tips easier to review. Custom permission roles give you more control over what each team member can view, create, edit, and delete.

EASIER TO FIND, EASIER TO RECOVER
Search settings and ask Wally for help finding an answer. Review sent customer emails in Email History. Recover supported deleted records from Recently Deleted.

We also improved call handling, payment recording, message delivery, and scheduling reliability.

Feature availability depends on your plan, add-ons, and connected services.

### 0.5.271 — 2026-09-08

Bug fixes

### 0.5.268 — 2026-08-01

Bug fixes

## Apps similar to Autopilot

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [LoadUp Loader](https://appshunter.io/ios/app/loadup-loader/id6448062554) | 1.7 (86) | Free | Business |
| [Junk In Our Trunk](https://appshunter.io/ios/app/junk-in-our-trunk/id6499065642) | 5.0 (20) | Free | Business |
| [Resupply Driver App V2](https://appshunter.io/ios/app/resupply-driver-app-v2/id6470944176) | 4.3 (6) | Free | Business |
| [Workiz Field Service Software](https://appshunter.io/ios/app/workiz-field-service-software/id1469769810) | 4.6 (2,168) | Free | Business |
| [Docket - Work Simplified](https://appshunter.io/ios/app/docket-work-simplified/id1463097846) | 3.5 (30) | Free | Business |
| [Reputation Rooster](https://appshunter.io/ios/app/reputation-rooster/id1607510066) | 5.0 (3) | Free | Business |

## More apps by Autopilot, Inc

- [JunkPath Estimator](https://appshunter.io/ios/app/junkpath-estimator/id6800374985)

All apps by Autopilot, Inc: https://appshunter.io/developer/1722372062

## Related topics

[autopilot](https://appshunter.io/ios/topics/autopilot) · [service autopilot](https://appshunter.io/ios/topics/service-autopilot) · [autopilot app](https://appshunter.io/ios/topics/autopilot-app) · [homenest service partner](https://appshunter.io/ios/topics/homenest-service-partner)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-02.*