# Autopilot - Field Service CRM — user reviews > 15 indexed App Store user reviews of Autopilot by Autopilot, Inc, rated 4.70/5 from 29 ratings. - Source: https://appshunter.io/ios/app/autopilot-field-service-crm/id6478138715/reviews - App overview in markdown: https://appshunter.io/ios/app/autopilot-field-service-crm/id6478138715.md - Rating breakdown: 5★ 26 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 1 ## Is Autopilot safe? Not enough ratings yet to assess Autopilot. ## Is Autopilot legit? Autopilot - Field Service CRM appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Autopilot is 78 out of 100 points across 7 verification signals from App Store and developer data. ## Newest reviews (4 of 15) ### 5/5 — Great service!! *2025-01-19* I am the owner of Gorilla Junk Removal and I use this 100% of the time for my CRM. Interface is easy to use the sky is the limit when it comes to features. I really like how the dashboard shows your analytics in a very easy to read way. ### 5/5 — The Best CRM! *2025-01-19* Would highly recommend to all service business owners. Cheaper. Easy to operate. With only upsides! ### 5/5 — New but strong! *2024-12-18* For such a new CRM, I’m super impressed and love it. It’s made things organized exactly the way we need. ### 5/5 — Love it! *2024-12-03* They knocked this out of the park! I used to use house call pro, but I just switched over and I love it. ## Most critical reviews (10 lowest-rated) ### 2/5 — Needs Work *2025-03-15* The is functional but you have to use tricks and take extra steps in order to complete simple tasks. I heard Autopilot is just a white label of an existing product - really no excuse for such slow development and deployment of features in any case **Developer response:** We are not a white label, this is an original product. Sorry to hear you weren't satisfied with the app; We're always working to improve the UX. At this time we have a very small dev team covering a lot of code, but we're planning on growing soon and should be able to roll out new features more quickly in the future. I hope you try it out again later on! ### 5/5 — GREAT FOR OUR JUNK BUSINESS *2026-09-23* I own BullDawgs junk removal & I can’t say enough about this app. It’s so easy to use, and at such a great price, You get everything plus more. It’s way better than all the big tech companies that are extremely pricy and hard to use. Andrew the owner works directly with you and guides you through the process. ### 5/5 — GREAT PRODUCT *2026-09-09* We use this software to run our entire business and it is fabulous! ### 5/5 — Saves me time everyday *2026-04-05* Autopilot has made scheduling and tracking jobs way easier. I can manage everything from my phone, send texts to customers, and stay organized without missing anything. It’s simple to use and actually helps me run my business better. ### 5/5 — Great app *2026-03-31* Great app, great price. Still waiting for promised updates: dumpster tracking, etc. ### 5/5 — My business is in autopilot *2025-12-22* Definitely help me a lot to run my business smoother. Andrew is always there to help with the any questions plus we get free access to his course. So every week I keep learning more about the business. Definitely you get your money worth. Highly recommended ### 5/5 — Best FSM/CRM *2025-12-14* Definitely the best CRM I’ve ever used. So much easier to navigate than all the other competitors! ### 5/5 — Very impressed!! *2025-12-01* Just started using Autopilot CRM tonight, and so far I’m really impressed. The layout is clean, everything is easy to find, and it didn’t take long to figure things out. As someone who was a huge Jobber loyalist for a long time, I can say it’s not too late to switch — it took a leap of faith, but I’m already happy with the results. If you’re on the fence, it’s definitely worth trying. ### 5/5 — Genius! *2025-09-10* I have been on auto pilot for several months now and because of it, I actually know where my dumpster rentals are located! This system is a one stop shop and has added so much value to my business. ### 5/5 — Love it so far *2025-07-04* Great app ## Most praised reviews (1 highest-rated) ### 5/5 — Great App *2025-05-29* I use this app. It’s just as good and way cheaper than all the other big name home service CRM. I’m just not sure if there is an API to integrate with zapier, open phone and AI software to stay up to date with all the latest developments. I didn’t look but if not my feedback would be to get right on that asap! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-25.*