# Autowash Car Wash — user reviews > 344 indexed App Store user reviews of Autowash Car Wash by Autowash, LLC, rated 4.06/5 from 3,988 ratings. - Source: https://appshunter.io/ios/app/autowash-car-wash/id1556443611/reviews - App overview in markdown: https://appshunter.io/ios/app/autowash-car-wash/id1556443611.md - Rating breakdown: 5★ 2,318 · 4★ 173 · 3★ 97 · 2★ 85 · 1★ 534 ## What do users think of Autowash Car Wash? Overall sentiment: negative **Pros** - 🚀 Exceptional car wash experience - 👍 Easy to use app - 💡 Convenient membership options - 🚗 Great car wash quality **Cons** - 🐛 App crashes and glitches - ⏱️ Long wait times and broken equipment - 🤔 Confusing app navigation - 📞 Poor customer service and communication **Commonly reported bugs** - App not recognizing membership - Issues with scanning QR codes - Frequent app crashes and freezes **Most requested features** - Live wait time updates - Ability to cancel membership online - Improved app stability and performance ## Newest reviews (18 of 344) ### 3/5 — Not incredible *2026-08-20, version 11.1.2715* Disappointed. Windshield is still dirty and the dryer barely worked. Spots everywhere. But I guess it is cleaner than it was. I think I should just stick with the cheaper wash. ### 2/5 — 7596 W 96th Ave *2026-08-14, version 11.1.2715* Very disappointing!! Had the Superior Plus wash, it last only 4 minutes, didn’t do the undercarriage!! Never go there again. ### 1/5 — UI is awful *2026-07-15, version 11.1.2715* Tried to download the app to do a vacuum, and whoever’s idea it was to do a vacuum service that is only activated by an app is one of the worst idea people on the history of humanity. Only $1 at a time is the only option I could get to work, and when I tried to vacuum after my first $1 was used the app was no longer operable. This is the first negative review I’ve ever left, and it’s well deserved. ### 1/5 — Black car doesn’t dry well *2026-07-10, version 11.1.2715* The air doesn’t blow enough on the car to dry it and I have water marks all over when I leave ### 1/5 — Problematic machines *2026-07-08, version 11.1.2715* For recent visits to Meadows Ranch location, 1 of the 2 autowash bays has been inoperative on 4 of my 6 visits. Very unreliable equipment ### 1/5 — Not accurate with used washes *2026-07-06, version 11.1.2715* I did not use two washes and the app automatically assigned them as used. Can’t find a way to get ahold of customer service. Ready to cancel ### 1/5 — Doing the f most *2026-07-06, version 11.1.2715* Just wanna vacuum my damn car doing the most w the f ahh app foh ### 1/5 — Overcharged. *2026-07-04, version 11.1.2715* Signed up for an annual monthly promotion at $24.99, my 6th month I’m suddenly being charged $59.99. Stay away. ### 1/5 — Yes 👍 *2026-07-03, version 11.1.2715* Best car wash membership hands down! Also has a self serve dog wash service that is top notch 😊 ### 3/5 — When it works it’s great *2026-06-29, version 11.1.2715* Often stuck “updating” when I pull in for a wash, end up having to leave because it never resolves ### 1/5 — Terrible place always *2026-06-26, version 11.1.2715* Always useless lol ### 1/5 — Won’t use again *2026-06-25, version 11.1.2715* Dryer didn’t work after paying $25 for a wash. Can use vaccume after I paid for a wash unless I join membership or pay for wash again. I’ve had nothing but bad luck with this place ### 1/5 — Worst Carwash *2026-06-24, version 11.1.2715* nothing is convenient ### 1/5 — Terrible *2026-06-24, version 11.1.2715* Pressure drier didnt work ### 1/5 — No! *2026-06-20, version 11.1.2715* Why can’t I use my quarters here? Super lame. Your app is challenging to navigate. ### 1/5 — Bought a wash, code disappeared. *2026-06-20, version 11.1.2715* Bought a wash in app. Gave me a code that went away. Then no wash is available in my app. ### 1/5 — Bad customer service *2026-06-16, version 11.1.2715* Wash always down including the dog wash. ### 3/5 — Clean car wash service in that great *2026-06-15, version 11.1.2715* So I love how convenient it is to drive up and wash your car. I also like that it’s touchless but every time I go to the car wash there’s always only one lane with 10 or at least people that I’ve seen is six in line waiting, but there’s always only one auto car wash open. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible! *2026-08-16, version 11.1.2715* Why do you need an app to use a vacuum! And had to pay?? Remember when this was free? AND it didn’t even work!! ### 1/5 — Slow, hassle, why does everything need an app *2026-08-07, version 11.1.2715* The app was terribly slow, took 10 minutes to set up an account and verify my email which I ended up having to use a different email than what I started with. Once I got into the app it was slow, confusing, when I just need to vacuum my car. Dumb. Never would’ve gone to wash had I known. ### 1/5 — Vacuum did not work *2026-08-02, version 11.1.2715* It was supposed to open a qt code or my camera and it did nothing so paid for wash, had to go to 2 different bays as lots of no function and then no vacuum. Worthless! ### 1/5 — Something always broken *2026-07-31, version 11.1.2715* They say they’re gonna get upgrades however it’s always a mess. I wish someone would put them out of business so I can quit utilizing their stupid services. ### 1/5 — Poor Wash *2026-07-30, version 11.1.2715* Have to be honest, this place is a big letdown. First, it’s not a cheap wash. Second, the car doesn’t get dried very well and you have to park afterwards to finish drying off your car. Thirdly, the automatic car washes are often down or at least have been when I’ve tried to come early in the morning. Finally, you do not get what you pay for. ### 1/5 — Terrible *2026-07-29, version 11.1.2715* Stupid app doesn’t work. Says the closest location is 800 miles away while I’m literally inside getting a wash. SMH ### 1/5 — App doesn’t allow you to pay to vacuum… *2026-07-26, version 11.1.2715* It seems like AutoWash is more interested in adding gimmicky marketing features to their app than actually making it usable. Came to the Central Park location to use their vacuum, was required to download their app that then didn’t even display the option for vacuuming. The QR code they have you scan has outdated information and there is no way to search for “vacuum” in the app. If you are going to make consumers use your janky technology at least make it work. Remember, you are a car wash at the end of the day - something that has been done without an app for the majority of history. ### 1/5 — Never works when it needs to *2026-07-21, version 11.1.2715* Whenever I’m at the car wash and trying to load the app it never works. And if I try to sign into the free WiFi it never goes through. I also was using a discount and it just ended without notifying me and changed the price I was paying from $24.99 to $59.99 out of nowhere. ### 1/5 — Won’t load *2026-07-21, version 11.1.2715* It loaded once for a single short vacuum session. When I went to pay for more time I just started getting a white screen every time I went to try and go to the payment. Connected to WiFi, hotspot, and cellular. I’d just get a white screen. ### 1/5 — App is fine, company is terrible *2026-07-20, version 11.1.2715* I have 3 Autowash facilities near me which is why I signed up. The Autowash’s at those facilities are frequently broken and by frequently, every week. I’m luck if I can get my car in once a month unless I want to hand wash it. ## Most praised reviews (10 highest-rated) ### 5/5 — LOVE THE APP…LOVE AUTOWASH!!! :) *2026-07-20, version 11.1.2715* Easy access to washes all over the DENVER Metro area. Anytime I’m out and about, I just open the app and whip into the closest wash location. My jeep loves getting ‘a bath’. I have saved so much time and so much money. I can’t get any more excited! :) ### 5/5 — Easy Peasy To Use *2026-06-30, version 11.1.2715* I love this app! It shows nearby car washes to the vicinity you are in and allows you to earn points, money and etc with their spin game. On top of all of that - the Car Washes are always kept clean and work superb! ### 5/5 — Newbie *2026-06-10, version 11.1.2715* So far this has been a great experience! The service is good, and the price structure is generous and fair. ### 5/5 — Auto wash *2026-05-17, version 11.0.2643* Great wash however, the drying fans are worthless ### 5/5 — Great Wash & Company *2026-04-06, version 11.0.2643* They have awesome customer service and the car wash centers are top notch ### 5/5 — Great App *2026-02-28, version 9.2.2290* App is easy to use and works every time. ### 5/5 — Autowash *2026-02-25, version 9.2.2290* Great ### 5/5 — My favorite Four Wheels Wet Wash! *2026-02-25* This is me and my vehicle’s favorite Car Wash App & Service. It’s simple & easy & never had any issues with the App or services offeref. The location is my fav as well as its close to home & open long hours even in less than ideal weather. The touch-less car wash option is great as I don’t worry about getting scratches on my car nor having dirty or reused cleaning features touching my clean car! Highly recommend trying you’ll love it! ### 5/5 — Easy *2026-02-21, version 9.2.2290* Easy to use ### 5/5 — Great car wash *2026-02-05, version 9.2.2290* This is a nice car wash. Very convenient location. It does a good job of cleaning the vehicle, depending upon the type of wash you use. It would be nice if you could pull out of the automatic side and not hit a bunch of potholes holding dirty water that get your nice clean vehicle dirty, but other than that, nice wash. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*