# AutoZone Auto Parts & Repair — user reviews > 763 indexed App Store user reviews of AutoZone Auto Parts & Repair by AutoZone, Inc., rated 4.80/5 from 212,648 ratings. - Source: https://appshunter.io/ios/app/autozone-auto-parts-and-repair/id375381161/reviews - App overview in markdown: https://appshunter.io/ios/app/autozone-auto-parts-and-repair/id375381161.md - Rating breakdown: 5★ 189,640 · 4★ 15,328 · 3★ 4,244 · 2★ 971 · 1★ 2,465 ## What do users think of AutoZone Auto Parts & Repair? Overall sentiment: neutral **Pros** - 👍 Convenient in-app vehicle selection - 🚀 Easy ordering and checkout process - 💳 Ability to track rewards and purchase history - 🛒 Helpful for finding parts for specific vehicles - 🤝 Great customer service experiences **Cons** - 🐛 Inventory and pricing discrepancies between app and stores - 🔍 Subpar search functionality and product descriptions - 🤔 Inconsistent or confusing app behavior - 🔒 Login and account management issues - 💰 Lack of competitive pricing and discounts **Commonly reported bugs** - App crashes or freezes frequently - Incorrect or missing vehicle information - Issues with online ordering and delivery - Inconsistent user interface and navigation **Most requested features** - Add a 'wishlist' or 'save for later' feature - Improve search capabilities to find parts by brand name - Allow customers to look up their own purchase history and warranties - Provide more detailed product information and fitment data - Offer better integration between online orders and in-store pickup ## Newest reviews (10 of 763) ### 2/5 — Doesn't save login info *2026-08-25, version 26.7.0* App is fine overall, but it's a complete pain to log in so often. Why doesn't it save long-term??? ### 3/5 — Ok *2026-08-25, version 26.7.0* Would be nice if I didn’t have to keep entering a location and selecting a store every time I open the app now. I don’t know what’s changed but it saves all my vehicles but not which store? It’s fine though, it just makes me use the Advance Auto app and go to their store or Oreillys. ### 2/5 — Promo codes *2026-08-23, version 26.7.0* It really sucks applying the promo codes because you have to ship to home and you can’t get it that day if your local store has them ### 2/5 — Login *2026-08-22, version 26.7.0* Why does it locked me out every single day when I’m on the app? ### 2/5 — Auto capture *2026-08-14, version 26.7.0* It auto filled wrong info from app ### 2/5 — Issues *2026-08-13, version 26.7.0* I loved this app until recently. It would not stay signed in and it won’t let me sign in using password which is just stupid. Please fix this stupid bug ### 2/5 — Needs Apple Pay option *2026-08-13, version 26.7.0* Update the payment system ### 1/5 — What’s the problem *2026-08-12, version 26.7.0* For some reason, my email don’t wanna stay logged in so I keep missing my points and credits for all my purchases ### 2/5 — Frustrating *2026-08-11, version 26.7.0* Why do I have to go through a process every time I open your app just to find parts for my car? I’m trying to give you my money and you are hindering that process. If you want the app more secure figure out how to let me set up a pass key. Having to log in each time by having you text me a code is tiresome. ### 5/5 — Chidota *2026-08-08, version 26.6.0* Chidota ## Most critical reviews (10 lowest-rated) ### 1/5 — No order number shows *2026-08-26, version 26.7.0* This app sucks because it does not allow you to review your orders once they’ve been placed. At the end of an order, it says thanks for your order and has an order number that is not visible at the bottom of the screen. You cannot move the screen to expose the order number. Therefore, you are ordering blind every time and cannot tell if all your items were actually purchased. ### 1/5 — Updates out the wazzooo *2026-08-22, version 26.7.0* Every time I open this app there is a new update. I get prompted that I MUST update before I can use the app. I’ve moved to Advance Autoparts because of this problem ### 1/5 — Part on line *2026-08-19, version 26.7.0* Worst company ever do not order parts from auto zone use advance or Amazon this company is a scam ### 1/5 — Super bad customer service from the store manager *2026-08-19* Will not be visiting this location ever again. My car was running hot and I pulled to this auto zone to get some “ all seal “. I only had a $100 bill, the manager of the store “ Alex M. “ refuse to break the $100 so a good samaritan broke the $100 for me. so I put the $20 on the counter. Mind you, the manager had an attitude from the start. He said he “ refuses service before I had an “ attitude “ My friend that was with me kept asking him what’s the problem we for change now you don’t wanna service us .. and he’s like well “ ask her “ skip to the chaos, he called me a raggedy b@$&, make racist comments and also was pulling at his pants like he was going to pull something out. The situation doesn’t sit well with me at all. As a manager, you show professionalism and etc. I got nothing but curse words. I want him FIRED. I know I am not the only one who has an issue with this guy. I’m unsure what the discrimination was about but I feel like since he’s gay & I’m a girl that’s why it went the way it did. If you’re big on how you receive customer service then you understand where I’m coming from. There’s more to it & there is also witnesses. He needs to be fired or stepped down from the manager position because that’s not how you talk to nor treat a customer .. I want my money back & I will NEVER visit that location again ### 1/5 — No se puede cambiar el idioma *2026-08-19, version 26.7.0* Me gustaría cambiar la idioma y ponerlo en español ### 1/5 — Canceled orders *2026-08-16, version 26.7.0* I wish they would tell me why they keep canceling my order ### 1/5 — Frustrating *2026-08-16, version 26.7.0* This app really gives me the reda**! It seems to randomly give the option for “in store only” results. Even under the search filters tab it doesn’t give the options for “pick up in store” or “in stock only”. How stupid. Why on earth would i want 150 results for something i cant go pick up. If i wanted to order something i would just order it myself for WAYYY cheaper. ### 1/5 — Never have anything available *2026-08-15, version 26.7.0* You guys have never have anything available you really suck. Nothing is ever available at this location nor any other location. I swear it’s a front for something else. ### 1/5 — Ship to home issue *2026-08-15, version 26.7.0* Come on…I can have brake pads delivered immediately but not brake cleaner? What idiot thought of that? ### 1/5 — Worst app to order parts online *2026-08-13, version 26.7.0* Place a simple order of 3 items which are easy to get and it’s still taking them more then 3 hours to complete a order just a oil quart n filter for oil change n fuel injection cleaner and my order still not ready never again ordering from this app better off going in store instead ## Most praised reviews (10 highest-rated) ### 5/5 — Pump *2026-08-26, version 26.7.0* AutoZone made it very easy for me to get the part that I needed. It took less than 30 seconds to check out awesome service. ### 5/5 — Juaze *2026-08-26, version 26.7.0* Very easy to use. User-friendly. ### 5/5 — App Store *2026-08-24, version 26.7.0* Works well, satisfied with the app ### 5/5 — Spark plus *2026-08-22, version 26.7.0* Perfect thank you ### 5/5 — Mr *2026-08-20, version 26.7.0* Thank you ### 5/5 — The Best *2026-08-19, version 26.7.0* Fast Easy , Low Prices ### 5/5 — AutoZone *2026-08-18, version 26.7.0* Getting the own AutoZone lifetime warranty, baby ### 5/5 — Best parts ,best prices *2026-08-16, version 26.7.0* Always have what I need ### 5/5 — gran experiencia *2026-08-15, version 26.7.0* exelente sevicio en tiendas y en línea ### 5/5 — Always have what I need *2026-08-09, version 26.6.0* Thank you for always having what I need --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*