# AVA Resorts — user reviews > 14 indexed App Store user reviews of AVA Resorts by RCD Hotels, rated 2.40/5 from 9 ratings. - Source: https://appshunter.io/ios/app/ava-resorts/id6751469648/reviews - App overview in markdown: https://appshunter.io/ios/app/ava-resorts/id6751469648.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-07* Nothing works on the app prior to arrival. ### 1/5 — Reservation Booking Doesn’t Work *2026-07-15* Reservation booking does not work through the app. Just loads endlessly and doesn’t go through. ### 1/5 — Doesn’t function for things needed most *2026-06-30* Forget using this app if you want to make dinner reservations. We were told that we could make reservations through the app 30 days before our arrival and the app never functioned. When we called the resort, we were told that you have no choice but to make a reservation through the app, even though it doesn’t work. We arrive to our hotel and scrambled to make reservations and our first day there we had no choice, but to eat at the awful buffet. They could do so much better with this app. Moon Palace has an app that is absolutely seamless and great functionality. They could take a lesson from them. ### 1/5 — Horrible reservations *2026-06-08* Placing a reservation on restaurants is horrible, sometimes it places you for reservations in different restaurants at different times. It’s like they generated this app with ai. ### 1/5 — Unusable app *2026-02-19* This thing is just absolute garbage. You can’t use it to book a reservation (which I am pretty sure is a way to force you to the timeshare selling folks) The map isn’t interactive or searchable in a meaningful way. You can’t zoom in properly. There are no hours listed for anything and god forbid you should try to actually connect it to your reservation. I could vibe code a better app in an evening than this garbage. ### 1/5 — Worst app ever *2026-01-26* I heard about how bad it is to make a reservation for the restaurant and was hoping there will be improvements when I get there. As expected this app doesn’t do anything besides looking at restaurant menu. Can’t make any reservations. next day I want to give another try by making reservations. It got worst, it wouldn’t let me go to the next page. Stuck at the first page where you inputting basic information like the number of my parties. Also finally did made reservations at lobby they can’t show it in your app, or email you or text you… I have to write down on a piece of paper. Seriously with the price of this hotel? What is the app for? Better have the lobby book your restaurant and only use this app to check the menu. ### 1/5 — App and restaurant reservations *2025-12-22* This App is terrible!!! Does not work at all. You can’t book any reservations. Restaurants are all over booked and can’t get a reservation. App does not work don’t waste your time! If I could do zero stars I would! **Developer response:** We’re truly sorry to hear about your experience. Please know that we fully understand the negative impact this had on your experience, and we take your comments very seriously. We want to assure you that our teams are treating this as a top priority and are actively investigating the root cause of the issues you encountered. Our commitment is to not only resolve the current problems but to rebuild your trust by providing a more stable, reliable, and seamless experience moving forward. We hope to have the chance to welcome you again with a smoother and more functional app in the future. ### 1/5 — No working at all *2025-12-12* No working at all **Developer response:** We’re sorry to hear the app didn’t work for you. Your feedback help us improve and we’re continuously improving to provide a better experience for future visits. ### 2/5 — Riddled with Problems *2026-04-04* As of April 3 the app still fails to make dinner reservations even for a single room. Forget about it if you are reserving for a larger group. ### 5/5 — Amazing app *2026-07-02* Amazing app specifically the part of the way finder which similar to google map but inside the hotel **Developer response:** Thank you so much for your wonderful review! We are delighted you enjoyed the app and its interactive features. We’ll keep improving to make our guests' experience even better. ## Most praised reviews (4 highest-rated) ### 5/5 — Cool Map *2026-02-08* Feels like Google Maps but inside a hotel, really neat ### 5/5 — Amazing mapping *2025-11-30* Great app, the way finding feature is a game changer **Developer response:** Thank you so much for your kind words! We’re thrilled to hear the wayfinding feature made such a difference. We are constantly adding improvements to make it even more helpful. We look forward to welcoming you back soon! ### 5/5 — Good app butt *2025-11-04* It’s a really good app however it needs more kangaroos and tigers and could use a update **Developer response:** Thanks for your review! We are really happy you enjoyed the app and your suggestion definitely made us smile. While we can’t promise a zoo, we can promise that updates and improvements are always on the way! ### 5/5 — Great App *2025-10-23* Absolutely great app with great features specially the way finder and interactive maps You should try it **Developer response:** Thank you so much for your wonderful review! We are delighted you enjoyed the app and its interactive features. We’ll keep improving to make our guests' experience even better. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*