# Avalon - Era of Genesis — user reviews > 51 indexed App Store user reviews of Avalon by Guangzhou hengkun Information Technology Co.,Ltd, rated 3.79/5 from 520 ratings. - Source: https://appshunter.io/ios/app/avalon-era-of-genesis/id1550736228/reviews - App overview in markdown: https://appshunter.io/ios/app/avalon-era-of-genesis/id1550736228.md - Rating breakdown: 5★ 284 · 4★ 68 · 3★ 43 · 2★ 26 · 1★ 99 ## What do users think of Avalon? Overall sentiment: negative **Pros** - 👍 Fun gameplay - 💎 F2P-friendly rewards - 🎨 Good character designs **Cons** - 🐛 Constant crashes and instability - ⏱️ Excessively long tutorial - 🔁 Frequent login screen issues - 🔋 Overheats phone and drains battery - 🤯 Account resets and lost progress **Commonly reported bugs** - Disappearing/missing summoned characters - Stuck in tutorial loop with no option to skip - Accounts being bound to the wrong server **Most requested features** - Allow server switching while saving progress - Improve server stability and reduce crashes - Shorten and optimize the tutorial process ## Newest reviews (16 of 51) ### 3/5 — Not cool but still fun *2022-02-16, version 5.0* I loved this game don’t get me wrong it was fun, but like really they change server lines and reset all levels, I lost everything. I’ll still play it but like come on not cool. I’ll maybe think of changing my mind to 4 star but for now I’m between hating and liking it. ### 3/5 — Would be 5 star *2022-02-16, version 5.0* It could be 5 star but I got my account switched and had to restart also when they were supposed to give me an s rank I got nothing and customer service didn’t help either ### 2/5 — Great game although buggy *2022-02-14, version 5.0* Played for a bit and it heated my phone which is fine not their fault. The main issue is going to log in and playing as a guest (not binding account) to then find out I now have someone’s account randomly. Didn’t touch anything ,but for sure not playing this game cause of that. Never touch another persons account. Hopefully the developer of this game sees this and decide to fix it for the players ### 2/5 — Crashy *2022-01-26, version 5.0* Game looked fun and seemed alright besides the forced tutorial that took forever. Story is alright. Collecting the cards and upgrading and crap is fun. But I have never played a more unstable or unplayable game in my life. This game crashes and or gets stuck loading and or server crashes AT LEAST once every five minutes for me. If that. And from reading these reviews everyone seems to have that happening. I suggest you stop telling people to leave comments on your Facebook because no one wants to do that. Isn’t that what this review section is for? Fix your game or you are going to lose most of if not all of your players and then there goes your money. I don’t know why it’s so hard for game developers to just fix the problems the players are telling them about. ### 2/5 — Could be better *2022-01-25, version 5.0* Buggy, graphics and UI take a while to load in, gets my phone very hot. In the beginning the game forces you to take some steps to learn to play the game, I found it taking a lot more time than I would like it to. ### 2/5 — Games Broken *2022-01-13, version 5.0* It was a good game I would’ve put higher star rating. But recently trying to log on, I was informed that somehow another player had the same name on top of that I had to change my name, but also it keeps booting me out and only letting me be in game for a short period of time before booting me out. Apparently an update screwed something up. ### 3/5 — Game is stuck in a loop *2021-10-07, version 4.0* The game was fun and a i was enjoying it but then it got stuck in an infinite loop. My game is bugged/stuck in a loop. I think the game wants me to equip a sword but when i click on the character it wants me to equip it to it then tells me to click the back button. It keeps looping and telling me to go back and fourth. ### 3/5 — Please fix! *2021-09-26, version 4.0* I’m literally stuck between two screens, the white glove won’t let me do anything else but click my character and then click lineup. Can’t do anything, please fix I already top-up once. Don’t make me regret it! ### 2/5 — Could be better *2021-09-04, version 4.0* The artwork and characters I like don’t like how it censors some of the characters it shows in the pack but also don’t like the fact hardly do anything crashes few seconds the only up side about crashing in middle of a level it completes it still also some event tutorial making me tap the icon on it then go right back and rinse and repeat that over and over is quite a pain needs more work on the game **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 2/5 — Good game with a few issues *2021-08-29, version 4.0* The game is pretty good I came across it on Facebook but after I downloaded it and got into it I noticed a lot of random crashes and slow servers. And even after that Facebook will place fake ads for cross over events with demon slayer and jujutsu kaisen and more all in the same week. I got rid of the game for now might try it later after it gets fixed up more. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 3/5 — Keeps booting me to the login screen *2021-08-26, version 4.0* I have put a lot of time in the game and it becomes apparently annoying that the game keeps kicking me to the log in screen. I have been playing this game for an entire week and it’s fun don’t get me wrong so please developer fix the booting back to the login in bug. ### 3/5 — Cool game but lost my account *2021-07-19, version 3.0* This game is pretty cool and fun. You dont have to pay any money on it to get tons of gems and good gear but I didn’t know all my stuff will be lost on a guest account i had 8cp and i lost everything good thing I didn’t spend any money cuz all my stuff is gone my game just reset and idk how to get my guest account back too. plus the game crashes a lot **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 3/5 — Doesn’t save *2021-07-18, version 3.0* I wanted to change a server, and it just restarted me. I have to stay in the same server the whole time playing and I just wanted to change. They should allow you to change servers while saving your progress. This game also crashes a lot, and has slow loading. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 3/5 — Good game *2021-06-04, version 3.0* But the is always crashing, hoping they will make an immediate action on that issue.. Twice happens that some of my characters that i've summon is missing, i dont know whats happening but they disappear! ### 3/5 — Shame *2021-05-25, version 3.0* Very good game. Very fun. I was really loving my time with it. It’s just a shame this is the most unstable game I’ve ever had the displeasure of coming across. You will constantly be returned to the main menu screen. Sometimes it’ll be an hour between sometimes it’ll kick to the main screen multiple times in less than a minute. Either way it’s irritating and otherwise sullies a really fun experience. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 2/5 — Crashing & Unnecessary Tutorials *2021-05-21, version 3.0* Consistently kept crashing or took half a day to even log in. When I get into the game brain dead tutorials are shoved down my throat and don’t even work. In particular the arena tutorial didn’t work and since there is no option to opt out of tutorials my game is permanently stuck until this is fixed. A shame I would’ve actually played this game. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ## Most critical reviews (10 lowest-rated) ### 1/5 — I can’t even play the game *2023-05-06* Every time I get into the game it always starts with the main screen and has a black box in the middle saying loading and I waited and waited but it never even changed once it always says loading and I get off and get back on and it still does the same thing, I’ve waited for a long time but it never changed. Pls fix this cause I actually was really excited to play this game. ### 1/5 — An Ok Game *2022-11-12, version 5.0* So I know this Game is old and I downloaded it yesterday and the loading takes forever to load idk if there is a glitch or if it just takes that long to load and then the game will start I just don’t know I’m confused if the game is just glitched of the Taking forever Loading part so pls fix it ### 1/5 — Different account pops up *2022-02-15, version 5.0* How- Just how- I went into the game and noticed immediately that it was a different account. It was on server 39, I’m from 27- How is a random person’s account bound to my game!? It just makes no sense! Today was already crappy and now this- Just ughhh- I’m Snapi from server 27, I don’t even know if the mods will help or anything, but whatever. ### 1/5 — Just bad *2021-09-09, version 4.0* You get kicked out a lot and the tutorial is forced. Not mention at one point it said someone else has logged onto this account and said change password! What password!! That was right after binding it to Facebook. I had to take off my credit card. going to get a new one just incase!😡 I made the mistake of binding the account for the love of everything don’t even play it till everything is fixed and sorted if this is even a real game and not some quick scam. Not to mention when it does load it’s in patches or only some of it. It was fun to start and has good art but shady adds. I really wanted to like this game. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 1/5 — Fix the game keeps crashing *2021-09-05, version 4.0* I Iove the game but now it keeps Crashing so can you please do an update that fixes the bugs and the glitches so I don’t have to worry about my game crashing getting a black screen and making me exit the whole application please do and I’ll keep playing it ### 1/5 — Listen to warnings *2021-08-28, version 4.0* Saw reviews from months ago and figured this problem would be fixed (boy was I wrong!). Game is unplayable because of the constant crashing. Level up= crash, Unlock something new= crash, Do a summon= crash, Beat a level= crash, look at the screen= crash! ### 1/5 — Can’t get past the tutorial … *2021-07-19, version 3.0* This game seems like it might be fun but I am stuck in the tutorial. It wants me to claim free VIP items but the button is grayed out and the pointer just keeps pointing to the grayed out button which does nothing when I press it. From the other reviews I’ve read, I’m glad I didn’t get too far in because it seems like a very unstable game. ### 1/5 — Can’t even get into the game *2021-05-18, version 2.0* The game seemed like it’d be fun, so I got it. Logged in, Bla bla bla, it says something like ‘the first time loading the game may take longer than usual’ which is fine, it’s to be expected. But what I did not expect was to wait 30+ minutes and the screen to not have changed even slightly. Don’t know if it just crashed or not since it happened even after I exited and re-loaded the app. Please figure out what’s wrong because I would still like to try the game for what it is, not judge it based on the time it takes to load. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ### 1/5 — Same Complaints As Others *2021-04-19, version 2.0* I’m not stupid. You don’t have to walk me through the same structure of nearly every other RPG out there. I get it. I know what to do. Shush it and let me play...for like, ten seconds before the game sends me back to the start screen after crashing, skipping battles and missing key plot points in the story. I dig the art, the characters seem fun but that doesn’t make it worth the struggles endured that honestly should be first day fixes. Handle it. ### 1/5 — HAS POTENTIAL BUT AS STANDS IS HORRIBLE! *2021-04-11, version 2.0* This game HAS POTENTIAL but as it stands now it’s unplayable. Forced Eternal Tutorial, which treats user like they have mental competence of a brick. Game constantly crashes, others report losing accounts and all feedback results in developer telling people to go to Facebook. NO DEVS, people do NOT want to bind their accounts to invasive, data-stealing, Big Brother-type social media, whereupon they’d have to remain with said data stealers FOREVER, or lose game accounts. THEY WANT A STABLE CONNECTION TO GAME CENTER AND FOR DEVS TO FIX PROBLEMS, NOT developers funneling people to Facebook or Google like they’re being paid by them to do so. Responding to all complaints/feedback with ‘report it on Facebook’ or ‘bind account to Facebook/Google’ gives the impression of a scam game designed to lure people to sites that steal their personal info. TO DEVS: ANY attempt to mention Facebook or Google in a response will be regarded as confirmation of the above suspicions. Until the developers get their heads out of their butts and FIX THE ISSUES PLAGUING THIS GANE INSTEAD OF PLAYING A SHELL GAME WITH THE PUBLIC, I recommend everyone STAYS AS FAR AWAY FROM THIS GAME AS YOU CAN GET! As well as any and all other apps by this developer! **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ ## Most praised reviews (10 highest-rated) ### 5/5 — Love game *2021-04-15, version 2.0* I absolutely love the game but it has a mayor glitch that has happened soooo many times! I even tried to buy a new server package but eh game would not let me :(. Hope we get compensated for that mayor issue. ### 5/5 — The tutorial *2021-04-10, version 2.0* The tutorial is long and arduous, but if you can get past it, then you will find one of the most non pay to play games out there. ### 4/5 — Love the game *2022-02-16, version 5.0* I only got one issue the tickets that say replace heroes of different factions I can't figure out how to use them besides that the game is awesome if anyone knows anything about them let me know please ### 4/5 — What is wrong with this game? *2021-11-28, version 4.0* It’s a really fun game and easy to lvl up. But when I saved up enough to get an ss here from the recruit summon and spent my 3000 points. And it said I got one and then I went to go check my hero’s and my freaking ss hero isn’t there? Like what kind of game is this? ### 4/5 — Could Be 5 Star *2021-11-25, version 4.0* Seriously love this game! Only reason I’m not giving a 5 star is the game network is so unstable. I can play for hours without a problem and then bam! It goes into this loop of going to the main loading screen and recycles with the notice page popping up. If I go back into the game, I usually get kicked back to the main loading screen and have to force close and reopen the game to get a connection to the server. Sometimes it takes a few force closes and reopening to get a connection. If this gets fixed, this is definitely a 5 star game! ### 4/5 — Gameplay *2021-10-24, version 4.0* I play on server 67, it’s a awesome game, But it is always cutting in an out an it resets itself a lot if you guys can fix the lag on the game it honestly would be amazing ### 4/5 — Great until *2021-10-22, version 4.0* I was having loads of fun in the game until i summoned alphonse but she would not show up in my hero roster, so i was just wondering if it is a bug or is there a support i can contact, if so where? ### 4/5 — Could be nice *2021-07-06, version 3.0* Constantly crashing back to log-in screen every few minutes. But you can enjoy the gameplay and characters when you do get to play it. ### 4/5 — Crashes every 3 minutes *2021-05-02, version 2.0* I love the game and how it looks... but it crashes tooo muchhh i use to think it was my bad signal but its the game is too much pls fix it because of that you all can lose a lot of player and it a shame cause is a really good game ### 4/5 — Crashes and overheats phone *2021-04-25, version 2.0* The server keeps crashing and kicking me to title screen and every time I play the game always causes my phone to overheat and then starts to kill my battery really fast and makes my phone unable to run other apps. **Developer response:** Thanks for your feedback, we will try our best to optimize the game. If you have any advice, please feel free to contact us via Facebook, and you can also check new events and updates on it, thanks! Facebook: https://www.facebook.com/iog.avalon/ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*