# Avalon Family — user reviews > 82 indexed App Store user reviews of Avalon Family by Canaan, rated 1.70/5 from 71 ratings. - Source: https://appshunter.io/ios/app/avalon-family/id6479229114/reviews - App overview in markdown: https://appshunter.io/ios/app/avalon-family/id6479229114.md - Rating breakdown: 5★ 5 · 4★ 7 · 3★ 1 · 2★ 4 · 1★ 54 ## Newest reviews (13 of 82) ### 2/5 — Update App *2026-04-15, version 1.0.35* Would be nice to be able to set a on/off weekly schedule. Don’t understand why it requires a new schedule every day. ### 2/5 — Could be much better *2026-04-08, version 1.0.35* It does what it needs to for the most basic needs. But honestly would not need much work to make it a lot better. - time schedule for the miners to set them into the different modes hours/days/weeks - better WiFi connection to and with the miners -remote control (I know this might open backdoors, so regard this as optional) - a little more user friendly UI - adaption for users who have large text on their mobile devices. I could not see some of the Menü points until switching back. ### 2/5 — Use Android *2026-01-27, version 1.0.35* Like many others, I had issues connecting an Avalon miner to the app. The app will say the wifi connection failed, but an IP address shows on the miner interface. I spent multiple hours troubleshooting the miner and wifi/router set up. I tried using the app on an Android phone--no issues at all. Simply put this app appears to have bugs in the OS version inhibiting the user from fully setting up the miner. Save yourself the frustration and time and use an Android device to set up your miner. ### 2/5 — Need more features *2026-01-26, version 1.0.35* App really needs to add new features. The community needs automated work mode schedules, automated on/off schedules, best share, fan speed control etc etc. I could go on - you get the picture ### 2/5 — Manque l’essentiel *2025-12-09, version 1.0.33* Pas de contrôle à distance (hors réseau) ! Pas de possibilité de gérer la puissance en fonction des horaires ! Bien dommage🫤 ### 3/5 — Basic but does the job *2025-10-21, version 1.0.32* No dark mode, and no connection if you’re not on the network. ### 2/5 — très perfectible *2025-10-11, version 1.0.31* je possède un Avalon Q, j’ai eu de nombreux problèmes de connexion sur mes réseaux wi-fi sans fil particulier, il semble qu’il y a des critères très restrictifs pour qu’un Avalon Q se connecte à un réseau wi-fi. Un autre point d’amélioration serait de pouvoir gérer les modes en fonction des horaires. Par exemple la nuit ou l’après-midi lorsque l’électricité est pas cher pouvoir le passer en mode super et versement le matin et le soir passer ses appareils en mode économie. malheureusement, la fonctionnalité est pour l’instant limitée à un mode binaire ON/OFF, ce qui est assez dommage j’espère que vous tiendrez compte de cela ! ### 1/5 — Used for Canaan Nano 3 *2025-09-01, version 1.0.29* Terrible App, keeps disconnecting from the miner. Customer service is terrible ### 1/5 — Switched to a new internet provider now app is unresponsive please do note buy Avalon products *2025-08-23, version 1.0.27* Crazy how they got hundreds of thousands for kickstarter now treat those who supported form the beginning like filth. ### 1/5 — App issues *2025-07-31, version 1.0.23* With nano 3s the app does produce error messages fir adding a nano 3s to the WiFi network and later connecting the device to the app with IP. No solution provided by customer service so far. ### 1/5 — App is useless keeps crashing unable to setup Q *2025-07-11, version 1.0.23* I fail to understand why Canaan would tie a miner to a phone app as the only way to configure it then release a buggy app that won’t run, if the app doesn’t work neither does the miner. ### 2/5 — show more power data *2025-07-08, version 1.0.23* more detailed display in the app: consumption power in watts and efficiency w/TH ### 1/5 — Connection issues *2025-06-25, version 1.0.23* The Avalon Q will connect to my network, but the app shows that the connection failed. The app will not recognize the Avalon Q in the app even though it’s connected to my router. It makes the Avalon Q unusable. ## Most critical reviews (10 lowest-rated) ### 1/5 — No WiFi *2026-04-06, version 1.0.35* After a system update the WiFi stopped working. I even bought an updated phone to check if it was my 12promax. My miners are still connected to the last pool I put them on but I can’t change the hashing speed because it doesn’t connect to the WiFi. I put in a ticket a few months ago. How can I take a video of something not working. ### 1/5 — Filter *2026-03-27, version 1.0.35* Cant reset filter w/ app ### 1/5 — Horrible User Interface *2026-01-28, version 1.0.35* I just bought a new device. I cannot adjust the work modes. I have attempted every fix/workaround I can think of. The app is garbage. ### 1/5 — Appli qui ne reconnaît pas les produits *2026-01-13, version 1.0.33* L’appli ne reconnaît pas l’appareil. Demande au tel de se mettre en bluetooth alors qu on y est déjà. Et ne reconnaît aucun réseau wifi. Vraiment tres mauvais ### 1/5 — Doesn't work *2025-12-26, version 1.0.33* Like others I thought I could figure out the quirks; no dice. Thing simply doesn't work. ### 1/5 — Really *2025-12-14, version 1.0.33* Bad ### 1/5 — Probably too late but had to try *2025-12-06, version 1.0.33* No way to contact support their “support” is fake. If you’re seeing this and haven’t opened the miner the smartest thing you can do is rerun it. Energy consumption is WAY higher than they say. Earnings are far less. And I changed WiFi networks and now it can’t connect again. Wish I would have returned or never baught or heard of them . ### 1/5 — Not able to add device *2025-12-06, version 1.0.33* Limited interface unable to add new device. Does not automatically find new devices. This app needs to be fixed. ### 1/5 — Trash app *2025-11-20, version 1.0.33* Doesn’t connect to my miner. Everything online says apple is trash have to go android. Why can’t avalon figure out how to connect to the device via Bluetooth. Junk miner with a junk app. Waste of time and money. ### 1/5 — Total GARBAGE!! *2025-09-14, version 1.0.29* Nano3 will not connect to WiFi! Did all the fixes, 2.4ghz network, no special characters in the password, and reset the device into oblivion and nothing! Fix your product! Zero stars if it would let me ## Most praised reviews (10 highest-rated) ### 5/5 — Due pensieri da un utente soddisfatto *2026-03-22, version 1.0.35* Trovo ottimo il focus sulla sicurezza del device se posso esprimere due Feature request: Avere lo sheduler che non solo programma on/off ma anche le modalità di funzione a piu orari al giorno tra Eco Standard Super credo verebbe utile a più persone esempio impianto fotovoltaico di giorno in eco massimo standard di notte quando il carico di servizio si abbassa passa in super Per quanto riguarda l’accesso remoto per la gestione prima che la gente si collega dei pc vulnerabili davanti e li condivide.. forse lasciare un Opzione per un VPN Endpoint con Certificati seri lo troverei un buon compromesso. ### 5/5 — Works great (see below) *2026-01-20, version 1.0.33* Go slow, no dashes in WiFi, setup an give it a moment to start hashing. I was setup in 3 mins and now the 3s is mining away! ### 5/5 — All works well *2025-09-25, version 1.0.31* Can’t complain. All was set up in 10 minutes. Now the Nano 3S is up and running. Exactly what I was looking for as I had no appetite to figure stuff out for days. great Plug and Play ### 5/5 — easy *2024-09-15, version 1.0.9* easy to setup, immediately mining BTC lets gooooo ### 5/5 — Amazing App that’s controls my Nano 3 *2024-08-02* This app is amazing and easily lets me control my nano 3 ### 4/5 — WiFi password can’t have special characters *2025-12-29, version 1.0.33* Lots of reviews mentioning failure to connect to WiFi. You cannot have special characters in your WiFi password other than @. I had - in mine and it failed. Taking the dashes out, resetting the device, and then reinitiating the connection process resolved the issue. 4 stars because this should be mentioned in the paperwork or the app. Pretty straightforward otherwise. ### 4/5 — It works, but it’s limited *2025-08-26, version 1.0.27* The app works fine and it has connected with no issues. I’d like to see the same web UI available in the app so that you can check all the statistics on the app. Also, the nano 3S does not display the temperature in the app or on the web UI yet it asks you if you’d like to use Fahrenheit or Celsius when you set it up, so I hope there’s updates coming soon. ### 4/5 — Works, but need updated to set time schedule linked to eco/standard/super power mode *2025-08-26, version 1.0.27* App works ### 4/5 — Bien *2025-08-20, version 1.0.23* Funciona pero Es muy básico podría mejorarse mucho ### 4/5 — Scheduling options *2025-05-22, version 1.0.21* The app is ok, however, we need a way to schedule the on/off and operation mode on a weekly basis. Maybe with a firmware update of the devices. I have 3 of them and I want to avoid turning them on and off via smart sockets --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*