# AVAS — user reviews > 94 indexed App Store user reviews of AVAS by AVAS, rated 4.10/5 from 737 ratings. - Source: https://appshunter.io/ios/app/avas/id1304605531/reviews - App overview in markdown: https://appshunter.io/ios/app/avas/id1304605531.md - Rating breakdown: 5★ 538 · 4★ 34 · 3★ 18 · 2★ 21 · 1★ 126 ## What do users think of AVAS? Overall sentiment: negative **Pros** - 🚀 Convenient vehicle tracking - 💡 Helpful for monitoring family members - 🔒 Useful for theft recovery - 👍 Good customer service **Cons** - 🐛 Inaccurate location tracking - 🐛 Frequent app crashes - 🐛 Connectivity issues - 🐛 Unreliable notifications - 🔋 High battery consumption - 💰 Expensive for the features provided **Commonly reported bugs** - App not compatible with latest iOS versions - Inability to add new vehicles to the app - Inconsistent location data - Frequent app freezes and crashes **Most requested features** - Real-time vehicle location updates - Customizable alerts and geofencing - Improved app stability and performance - Better integration with other vehicle systems ## Newest reviews (17 of 94) ### 4/5 — 1st Useage *2026-01-05, version 4.0.7* The app sums very good, but I’m currently unable to up date my personal information in the app. Lyn Higgins ### 2/5 — App Crashes *2025-11-07, version 4.0.6* This app constantly crashes even after updates not the greatest ### 2/5 — Only for western USA *2025-09-10* Yep only good for your original dealership if available. Moving to the east coast you can’t use another dealership as primary on east coast. The app otherwise works, but you must search for your new dealer each time you try to do maintenance with the new dealer. Tried to be able to change it but software folks are puzzled somehow. **Developer response:** We recognize that you might be facing some challenges with the AVAS app, and we sincerely apologize for any inconvenience this may have caused. We invite you to connect with us at https://support.myavas.com/ so that we can directly address and assist with any issues you're encountering. Ensuring your satisfaction and delivering a positive user experience remain our top priorities. ### 2/5 — Limited options!! *2025-09-05* There’s not many features that are most useful. It’s basically Google timeline, tells you when your car has turned on and off, that’s it. Also getting an appointment with STG for maintenance they charge you for, is impossible. Call, text, schedule in the app , no one ever gets back to you in a timely manner. **Developer response:** We recognize that you might be facing some challenges with the AVAS app, and we sincerely apologize for any inconvenience this may have caused. We invite you to connect with us at https://support.myavas.com/ so that we can directly address and assist with any issues you're encountering. Ensuring your satisfaction and delivering a positive user experience remain our top priorities. ### 2/5 — vehicle *2025-08-10, version 3.5.12* vehicle location sometimes does not work or cant get the location when i go to the app ### 3/5 — Don’t recommend *2025-07-29, version 3.5.12* Shows very approximate position, from hundreds of yards to miles. ### 1/5 — Dated system *2025-05-11, version 3.5.8* Trouble add on . Rarely works. Outdated interface. Inaccurate information and data. ### 1/5 — Doesn’t let me add *2025-04-25, version 3.5.8* Does not work!!!! ### 3/5 — GPS not good *2025-04-11* This application is not good. Gps is not accurate at all. All others apps work perfectly. This app shows I am parked many blocks or streets away from the actual location. **Developer response:** We recognize that you might be facing some challenges with the AVAS app, and we sincerely apologize for any inconvenience this may have caused. We invite you to connect with us at https://support.myavas.com/ so that we can directly address and assist with any issues you're encountering. Ensuring your satisfaction and delivering a positive user experience remain our top priorities. ### 1/5 — Review *2025-02-28, version 3.5.5* My app doesn’t show where the truck is located ### 3/5 — Periodically stops reporting *2025-02-21, version 3.5.5* Moderately useful. Stops reporting and you have to open a support ticket to get it running again. ### 3/5 — App not always works *2025-01-29, version 3.5.5* Many times I check on my vehicle and it is not where I have it parked. The app is not always on point. Lags a lot. ### 1/5 — App and GPS *2025-01-22, version 3.5.5* App has problems. Developer was more responsive in the past. Now it’s like they disappeared. The app has potential but ….. ### 1/5 — No funciona *2025-01-05, version 3.5.5* No funciona mal GPS ### 1/5 — Inaccurate and not expected *2024-12-08* Shocked to discover the dealer installed this on the car I purchased. Didn’t know it was there until I took it in for service. Did some research and figured out what it is and tried it. Not always accurate and the timestamps are off by an hour with no way to configure in the app. Removed the device today. **Developer response:** We're sorry to hear about the difficulties you're encountering with the AVAS app and truly regret any inconvenience this has brought you. We encourage you to get in touch with us through https://support.myavas.com/ so we can provide personalized support and work together to resolve your concerns. Your contentment and a favorable experience with our app are our utmost goals. ### 3/5 — Clearing *2024-10-21, version 3.5.5* Would be nice to clean out some of the visited places the vehicle has been to. ### 1/5 — Inaccurate *2024-10-01, version 3.5.5* The app. shows my vehicle at home but the vehicle is somewhere else…..What gives!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Not accurate *2026-05-18, version 4.0.8* The app do not provide an accurate locations and times, and even sometimes you try to get an update and lapse for a couple days ### 1/5 — AVAS *2026-05-09, version 4.0.8* App needs better time update on vehicle location i still see the location from when i first activated it this is a waste of money to the bill needs to improve!!! ### 1/5 — Tracking *2026-01-07* It’s not live tracking, it stay in the same place for hours. I have great internet. I wish it was live moving tracking like other gps tracking. I paid money for this and it’s not good I probably would have put another tracking device and would have work better. **Developer response:** We recognize that you might be facing some challenges with the AVAS app, and we sincerely apologize for any inconvenience this may have caused. We invite you to connect with us at https://support.myavas.com/ so that we can directly address and assist with any issues you're encountering. Ensuring your satisfaction and delivering a positive user experience remain our top priorities. ### 1/5 — Terrible *2026-01-02, version 4.0.7* The app has failed to locate my car since the day I purchased it. I have filled out multiple help tickets and never heard from anyone. ### 1/5 — Cannot add new vehicle to app *2025-09-28, version 4.0.0* Unable to update info for new vehicle. Frustrating. If my new car was stolen, the VIN is still the OLD vehicle and I can’t change it. ### 1/5 — My care location is wrong. *2025-08-25, version 3.5.12* My car location is wrong. ### 1/5 — Not good! *2025-07-21, version 3.5.12* System has not worked properly since I bought the car. A 2022 Ford Escape and this was already on the car. I got charged $1495.00 for it and I questioned the charge and system I was told it could not be removed from the car. To make matters worse it doesn’t work properly. I have tried Support and the dealer with no success. I’m ready to eat the loss and rip out the system. As you can tell I’m not happy with it. I gave it a 1 because I could go lower. ### 1/5 — Waste of money *2025-07-08, version 3.5.10* This gps is a waster of money . I went to look at the location of the Vehicle and it was the same spot on the freeway 20 minutes later . It does not up date often . Very disappointing. It’s not updating since 2 days ago ### 1/5 — Tracking *2025-06-09, version 3.5.10* This tracker was charged to Me for the supposed purpose of recovering the vehicle in the event it was stolen and yet it’s not tracking the vehicle AT ALL, but rather its tracking My phone (essentially tracking Me)! Why am I being charged for Your company to track My whereabouts???! ### 1/5 — Useless service *2025-05-15, version 3.5.9* The service rarely works. At best it works 50% of the time. I can’t believe they charge for this service. Never ever buy a car when the dealer tries to tack this fee on. ## Most praised reviews (10 highest-rated) ### 5/5 — Ava’s *2025-11-10, version 4.0.6* Great thing to have on my truck so I have its location anytime I check ### 5/5 — Best tracking app *2025-07-29* So far I’m really impressed with how well the app works. I have tested it and it is on par with the gps tracking. **Developer response:** Thank you so much for the 5-star review! We're thrilled that AVAS is giving you the peace of mind you deserve. Happy monitoring! 🚗 ### 5/5 — Disappointing app *2024-12-23* I’m still trying to figure out what value this app brings. Not sure what this app does . Not worth the money I paid for the app/service. when I got the car at the dealership. ### 5/5 — GIVES PEACE of MIND *2024-03-08* Nothing like knowing where your car is when others are allowed to drive it. This app/ device is outstanding for monitoring your vehicle. **Developer response:** Thank you so much for the 5-star review! We're thrilled that AVAS is giving you the peace of mind you deserve. Happy monitoring! 🚗 ### 5/5 — Love it *2024-01-15, version 3.2.0* Love it as it is very convenient to track and helps with maintenance ### 5/5 — Customer Service *2023-09-28* I was having trouble getting both my new vehicles into the same group . After a couple back and forth emails from tech support , they got my issues sorted out . Thank You Avas , happy customer !!!! **Developer response:** We're thrilled to have been able to assist you in getting both your new vehicles into the same group. Your satisfaction is our top priority, and we appreciate your trust in AVAS. If you ever need further assistance, don't hesitate to reach out. Safe travels, and thank you for choosing us! ### 5/5 — Awesome Tool! Great Customer Service! *2023-07-28* I have the AVAS telematics system on 3 of my cars. My car, my mothers car , and my nephews car. The abilities and features I can utilize with it are next to none. My mother is elderly so it helps to know where she is at all times of the day. Same with my nephew, but the geofence feature allows me to know when he leaves and enters our neighborhood. Also, being he is 17 and a fairly new driver, I can see how fast he is going and when his car is off and on. This app/systems has relieved me of major anxiety and gives me piece of mind to know my family is safe and where they are at at all times. I highly recommend this product for ANYONE for their own car, and most importantly, their family! Bonus features are theft recovery, reminders, setting service appointments and lots of discount coupons when it’s time to service my vehicles! Awesome product! **Developer response:** Thank you for your fantastic 5-star review of AVAS telematics system! We're thrilled it provides peace of mind for you and your family. Safety is our priority, and we're delighted you appreciate the features and benefits. Your recommendation means a lot to us. Drive safely! ### 5/5 — Great customer support *2023-04-28* I had a weird issue but Dave & the support team dug in and figured it out. App is working great. Thank you! **Developer response:** Thank you for the 5-star review! We are glad that Dave and the support team were able to get the bug fixed and that the app is working great! ### 5/5 — Love my AVAS *2023-04-26* I have used my app many times already from simple locating my car at the supermarket to knowing where my kids are with my car. The best came when I recently was rear ended and was able to show the police the exact time date and my speed of the accident, even they were impressed. **Developer response:** Hello Boi - Thank you for taking the time to provide a 5-star review for the AVAS app. We are thrilled that you use the app in your daily life and glad that it has helped you out along the way. We look forward to keeping your car safe for many years to come! Thank you, The AVAS Team ### 5/5 — Great app *2023-04-12* My car has been towed twice and thanks to this app I was able to find it. It has saved me a lot of money and it’s very convenient **Developer response:** We are glad to hear that the app has helped you find your vehicle multiple times. We look forward to keeping your car safe - thank you for the 5-stars! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*