# Avast Mobile Security, Privacy — user reviews > 1,044 indexed App Store user reviews of Avast Mobile Security, Privacy by AVAST Software s.r.o, rated 4.73/5 from 100,095 ratings. - Source: https://appshunter.io/ios/app/avast-mobile-security-privacy/id1276551855/reviews - App overview in markdown: https://appshunter.io/ios/app/avast-mobile-security-privacy/id1276551855.md - Rating breakdown: 5★ 82,846 · 4★ 11,284 · 3★ 3,342 · 2★ 934 · 1★ 1,681 ## Is Avast Mobile Security, Privacy safe? Avast Mobile Security, Privacy appears safe based on user ratings. The AppsHunter Safety Score for Avast Mobile Security, Privacy is 95 out of 100. This assessment is based on 100,095 user ratings, with an App Store average of 4.7 out of 5. Of 100,087 App Store ratings, 94.0% point to a safe experience, 3.3% suggest some concerns, and 2.6% point to a risky experience. ## Is Avast Mobile Security, Privacy legit? Avast Mobile Security, Privacy appears to be a legitimate app. The AppsHunter Legitimacy Score for Avast Mobile Security, Privacy is 100 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Avast Mobile Security, Privacy? Reviews of Avast Mobile Security, Privacy are mostly positive: the Utilities app is rated 4.7/5 from 100K App Store ratings. What users like most: excellent security protection, reliable virus and malware detection. Top complaints: occasional issues with VPN connectivity and functionality, can be resource-intensive and drain battery life. Summarized from real user reviews. **Pros** - 🚀 Excellent security protection - 🔒 Reliable virus and malware detection - 👍 Easy to use and navigate - 🔒 Provides a sense of security and peace of mind - 💡 Useful features like photo vault and VPN **Cons** - 🐛 Occasional issues with VPN connectivity and functionality - 🔋 Can be resource-intensive and drain battery life - 💰 Premium features require paid subscription - 🤔 Unclear how effective the free version is for virus/malware removal **Commonly reported bugs** - VPN repeatedly disconnecting or not working as expected - App blocking access to certain websites and apps - Inconsistent performance and stability issues **Most requested features** - Ability to choose VPN server location - More comprehensive scanning and virus removal capabilities - Better integration with other security features ## Newest reviews (13 of 1,044) ### 2/5 — Account malfunction *2026-10-27, version 26.17.0* I have been a subscriber for a few years now and a very happy one. After the latest update my subscription has got lost and I only have partial access to the app. Support appear to be unable to fix the issue. ### 3/5 — Too many notifications to scan *2026-10-12, version 26.17.0* I get a notice at least 10 times a day- sometimes an hour after a safety scan. Is this necessary? I appreciate your vigilance but I can’t stop what I’m doing and do this ### 2/5 — ‏امسح *2026-10-09, version 26.17.0* ‏كأني ما حملت ### 3/5 — VPN was not reliable *2026-10-08, version 26.17.0* Settings, VPN showed that it was active. But Settings, General, VPN & Device Management showed that it was off! And it would not connect when I tapped to connect. This has happened before, not just once. I need 100% VPN connectivity whenever I am on Wi-Fi, which is why I removed this app and bought a well-reviewed app. Also, I upgraded my subscription to Avast Ultimate. The app did not immediately sign me in and kept the old subscription for Avast One, so I was being double billed ### 2/5 — Buyer beware *2026-10-08, version 26.17.0* Security app was decent. However, if you cancel your service without stopping the email guardian, avast will still have access to your email. I’ve been waiting with customer support to try and rectify this and I’m still waiting. ### 2/5 — Why? *2026-09-12, version 26.14.0* Always always have to pay ### 4/5 — Good app *2026-09-12, version 26.14.0* Idk why people say it bad but if you really checked you will say it good ### 2/5 — Avast no more? *2026-09-05, version 26.14.0* After using avast for years and years the VPN is failing and AI help is useless! Have done all trouble shooting and no joy! Failing to connect to VPN constantly. All updated and premium customer ### 1/5 — Não consigo ativar minha assinatura no avast one. *2026-09-05* Péssimo suporte ao cliente. **Developer response:** Olá, Ana. Para ativar sua assinatura, confirme que o Avast One está conectado ao mesmo Apple ID usado na compra e tente restaurar a assinatura na loja. Se ainda não funcionar, entre em contato com nossa equipe em https://support.avast.com/en-ww/contact/paid_ios_Avast-Mobile-Security-for-iOS, incluindo todos os detalhes da compra para que possamos investigar. *Avast ### 1/5 — Don't pay for Premium! *2026-09-04, version 26.14.0* Avast One on iPhone and iPad is not recognizing multi-device Premium subscriptions. I paid for a multi-device Premium plan, but Avast One on iPhone and iPad thinks I only have the free plan. Avast One on iPhone and iPad shows the correct license key, but still treats my Premium plan like a free plan. I will be requesting a refund. ### 1/5 — Don't pay for Premium! *2026-09-01, version 26.14.0* Avast One on iOS/iPadOS is not recognizing paid Premium subscriptions. I paid for a multi-device Premium plan, but Avast One on iPadOS thinks I only have the free plan. ### 1/5 — Scam *2026-08-26, version 26.14.0* I just pay 3 time the premium version because it doesn’t work, for someting like 300$. I never get the prenium version. After I contact the support I never get any answer. Avast it’s for me a very bad experience ### 4/5 — Can stop u using phone abroad *2026-08-26, version 26.12.1* I feel safe with this on my phone by find it also stops me using my phone abroad also on lots of occasions ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable on mobile, vpn stopped working after 2 months *2026-10-28, version 26.17.0* Worked well for 2 months then stopped working on 3 mobiles. Apple and Google phones, (was working on laptop) avast was unable to fix after 4 days and several escalations, customer service was unhelpful. Refused to refund. I cancelled my subscription and went to another provider. Very disappointing experience. ### 1/5 — VPN *2026-10-26, version 26.17.0* VPN stopped working spent ages with support getting me to uninstall etc, they didn’t have a clue. So please don’t ask me to contact them again you know it’s an issue so please solve it. ### 1/5 — Subscription adjustments *2026-10-23, version 26.17.0* Paid $50 for the ultimate mobile protection because it came with VPN (which is what I bought it for) they have now changed it and removed that feature and asking me for another $50 to upgrade to that feature. No thanks.. removed sub ### 1/5 — VPN *2026-10-20, version 26.17.0* I no longer have access to the VPN that is supposed to be included with my account ### 1/5 — Not great *2026-10-20, version 26.17.0* Paid for a year's subscription till January 5th 2027 and it's cut me off short today always messing about with the vpn and have to get separate cover at additional cost even though I've paid for the premium package ### 1/5 — Account *2026-10-18, version 26.17.0* Stole all my information and also said I never created an account ### 1/5 — Decent, but Email Guard misses most scam emails *2026-09-16, version 26.16.0* I recently subscribed to a multi-device Premium Security plan. After a first week of frustration in which Avast wasn't recognizing my Premium plan on iPhone or iPad, Avast fixed it after a call to customer support that got escalated to Tier 2 support. The Avast feature I care most about is Scam Guardian using AI. To test the effectiveness of this feature, I connected Email Guard to an old account that receives lots of spam and scam emails. Email Guard has caught a few, but misses most, scam emails. A telltale sign that an email is fraudulent is that it fails SPF, DKIM, or DMARC. Even after failing one of these obvious authentication protocols, Email Guard and Mail Shield usually can't tell that an email is fraudulent. If Email Guard and Mail Shield aren't checking the widely-used SPF, DKIM, and DMARC authentication protocols for email, then Call Guard probably isn't checking the USA-mandatory STIR/SHAKEN authentication protocol for phones calls. Checking SPF, DKIM, DMARC, and STIR/SHAKEN is the easy stuff that any scam-detection software should be doing. I have a 1-year subscription to Avast Premium Security, but if Scam Guardian doesn't greatly improve its effectiveness then I probably won't renew my subscription. ### 1/5 — Steer well clear of absolute scam. *2026-09-15, version 26.16.0* They are lucky to get one star. I purchased avast premium security today and it was the biggest waste of money I have ever known. A simple problem I forgot my Advanced account password. There is no way to reset your password. They send you round and round and round and round and round and round and round in Circles only to end up in exactly the same place where you wanted to report the problem there is no way to get a refund although they tell you that they are the biggest scammers in the antivirus industry absolute scandalous disgusting always asking for money app which you won’t get or you will just get sent round in circles again and again and again I will never ever use this company again. They are absolute thieves steer well clear. ### 1/5 — Refund and canceling *2026-09-13, version 26.14.0* I can’t find anyway to email them to cancel I’ve been in a run a round for a hr don’t even think of trying this app ### 1/5 — Beware *2026-09-08, version 26.14.0* Very aggressive and deceptive marketing, always asking for more money, almost impossible to cancel. Beware! ## Most praised reviews (10 highest-rated) ### 5/5 — I’m thinking *2026-10-19, version 26.17.0* Plan: invest 14$-49$ monthly in all types of specialized \…[]-_-[}-Anti-Virus-{]-_-[]…/ Avast being a centre piece to include. If you’re passionate/GoBig /GoHard /MaximumPotential /EffectiveEfficiency /UnstoppableMomentum /ZeroCompromise /HighestQuality /UnmovableResponsibleFocusedGloballySituationalUnderstanding /D>I>\_|D-bod-{<:e\.¥./e>}-q.p_-{.]-+<=BalanceChaos /CommandConquerControl ### 5/5 — 設定の見直しで接続遅延が解消し、非常に快適になりました *2026-09-27* VPNや各種セキュリティ機能が充実しており、大変重宝しています。当初は画面復帰時や通信開始時の接続確立に待機時間が発生していましたが、バッテリーの低電力モードを無効にし、VPN設定をパーソナルVPN（IPSec）接続へ切り替えたことで、もたつきが完全に解消されて非常にスムーズかつ高速に通信できるようになりました。同じように接続開始の遅延で悩んでいる方は、端末の省電力設定やVPNプロファイルの接続状態を見直してみることをおすすめします。本来の性能がしっかりと発揮されるようになり、文句なしの星5評価です。 **Developer response:** こんにちは。フィードバックを書いていただきありがとうございます。これからも最善を尽くします。David*Avast ### 5/5 — Great app, only… *2026-09-24, version 26.16.0* High memory usage on pc ### 5/5 — Jeez you gotta be more tech than me. *2026-09-20, version 26.16.0* Once it’s working. And you’ve got the hang of the ’ app and remember that ‘ prime security’ doesn’t mean the whole ‘ avast one’ app is paid for. It’s great. But I’m the wrong generation to get all this tech bizz. So that’s why I just leave it all to avast. I did originally leave a bad review. But discovered I wasn’t doing things correctly. So my bad. Now I know it more. It’s a great set up. ### 5/5 — Ótimo *2026-09-18* Nota 10 **Developer response:** Olá! Agradecemos muito pela sua avaliação e por destacar a sua satisfação com o Avast One. *Avast ### 5/5 — Excelente *2026-08-31, version 26.14.0* Es el mejor antivirus ### 5/5 — Doesn’t allow me to sign in! *2026-08-26, version 26.12.1* It gives me an error when I try to sign in. ### 5/5 — iOS *2026-08-25* App não abre no iOS **Developer response:** Olá, pedimos que entre em contato pelo site support.avast.com para investigarmos por que o Avast One não abre no iOS. *Avast ### 5/5 — Secure *2026-08-23, version 26.12.1* Secure your devices with this. ### 5/5 — Avaliação *2026-08-18* Bom **Developer response:** Olá, obrigado por sua avaliação positiva. Ficamos felizes que você gostou do aplicativo! *Avast --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-12.*