# Avera Health Plans Visits

> Virtual healthcare provider visits via mobile video for minor illnesses. (iPhone/iPad app by Avera Health Plans.)

- Source: https://appshunter.io/ios/app/avera-health-plans-visits/id990590663 (this page in markdown: same URL + `.md`)
- Developer: [Avera Health Plans](https://appshunter.io/developer/579739206)
- Category: Medical
- Price: Free
- Rating: 4.89/5 from 1,595 App Store ratings · 24 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 86 MB
- Languages: English
- Released: 2015-06-25
- Data updated: 2026-09-04
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/avera-health-plans-visits/id990590663/reviews.md

## What is Avera Health Plans Visits?

The free Avera Health Plans Virtual Visits app gives mobile users an easy way to connect with a live provider for an online video visit using your own mobile device. It’s simple, fast and you can use it anywhere—24 hours a day, 7 days a week. This app is for Avera Health Plans and DAKOTACARE health insurance members over the age of 2. A virtual visit is a perfect option if you are dealing with flu or cold symptoms, headache, diarrhea, acid reflux, seasonal allergies, sinus infection, or any other minor illness.

Check your Summary of Benefits document for your specific virtual visit benefit. Members on a High Deductible Health Plan (HDHP), catastrophic plan or Medicare Supplement are not eligible for the free urgent care virtual visits. Visits are available for $64/visit*.

*For most members. Some limitations do apply. NOTE: IRS Guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visit service. If you have an HSA-eligible plan, you may use your HSA or Flex spending dollars for this service.

## Key features

- Live video consultations
- Connect with providers 24/7
- Treats minor illnesses
- Accessible from mobile device
- Convenient for various symptoms

## What do users think of Avera Health Plans Visits?

Overall sentiment: positive

**Pros**

- 🚀 Quick and easy
- 👍 Convenient for non-emergent illnesses
- 👍 Friendly and prompt providers
- 👍 Thorough and caring providers
- 👍 Comfortable experience
- 👍 Efficient and low wait times
- 👍 Great for out-of-town visits
- 👍 Simple and easy to use
- 👍 Enjoyable experience

**Cons**

- 🐛 Occasional connection issues
- 🐛 Limited availability of providers during pandemic

**Commonly reported bugs**

- Providers becoming unavailable after waiting in line
- Inconsistent availability of providers

**Most requested features**

- Ability to get pain medications
- Expanded scope of services

## Recent user reviews (10 of 24)

All indexed reviews: https://appshunter.io/ios/app/avera-health-plans-visits/id990590663/reviews.md

### 5/5 — Virtual visit

*2024-11-09, version 12.21.103*

Quick and easy. I didn’t have to go out when I wasn’t feeling well. Highly recommend for non emergent illnesses

### 5/5 — Love virtual care!

*2023-03-10, version 12.16.109*

So easy! We are on vacation and spending the day in a clinic that’s not in our healthcare system sounded terrible. The doctor was friendly and very prompt and were taken care of in minutes!

### 5/5 — First time user

*2022-02-12, version 12.10.003*

Though I had to wait about 30 minutes, it was a pleasant experience meeting with Dr. Son. She was thorough and caring.

### 5/5 — Zoom and Avera Now

*2021-04-22, version 12.6.006*

I enjoy the comfort of using my home and my comfy chair. My med list is handy-not something I forgot at home.
My only complaint last time and this time is both doctors cut out unless they sat closer. Otherwise I love Zoom and Avera Now!
Anthurium

### 5/5 — Highly recommend!

*2021-03-31, version 12.6.006*

Very convenient! Office staff! Was out of town and this made being sick away from home easier !

### 5/5 — Weekend visit

*2020-07-12, version 12.0.627*

Very fast, low wait times and efficient! Provider was thorough with her questions.
Very pleased!

### 5/5 — Thank you

*2020-05-12, version 12.0.627*

My Doctor is an amazing very intelligent man who always goes the extra mile and the world is a much better place because of him.

### 5/5 — Great

*2020-05-01, version 12.0.627*

The telemedicine appointment was easy to do and worked well with no problems.

### 5/5 — Simple as Pie

*2020-04-20, version 12.0.627*

This was a great way to visit my Oncologist, especially since we are out of town.

### 5/5 — Avera Now app

*2020-04-10, version 12.0.627*

An enjoyable experience! Thank You Avera for having this type of technology available.  Avera Now app was very easy to navigate and operate.

## Frequently asked questions about Avera Health Plans Visits

### What is the Avera Health Plans Virtual Visits app?

The Avera Health Plans Virtual Visits app allows eligible Avera Health Plans and DAKOTACARE members to connect with a live healthcare provider for an online video visit. It provides a convenient and fast way to receive medical consultations for minor illnesses directly from your mobile device, available 24/7.

### What conditions can be treated with virtual visits?

Virtual visits are a suitable option for a range of minor illnesses and symptoms. This includes common issues like flu or cold symptoms, headaches, diarrhea, acid reflux, seasonal allergies, and sinus infections, among other minor ailments.

### How much do virtual visits cost?

For most members, virtual visits are available for $64 per visit. However, eligibility and specific benefits can vary based on your health plan. Members on High Deductible Health Plans (HDHP), catastrophic plans, or Medicare Supplement plans are not eligible for free urgent care virtual visits.

### Who is eligible to use the Avera Health Plans Virtual Visits app?

This app is specifically for Avera Health Plans and DAKOTACARE health insurance members who are over the age of 2. It's important to check your Summary of Benefits document to confirm your specific virtual visit benefit and any limitations.

### Can I use my HSA or Flex spending dollars for virtual visits?

Yes, if you have an HSA-eligible plan, you may use your HSA or Flex spending dollars to pay for virtual visit services. It's important to note that IRS guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visit service.

## Version history (last 5 releases)

### 12.23.000 — 2026-04-30

Performance enhancements to increase reliability and speed

### 12.22.400 — 2025-09-19

Performance enhancements to increase reliability and speed

### 12.22.100 — 2024-12-14

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.103 — 2024-09-16

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

### 12.21.006 — 2024-03-29

We continue to improve the patient experience with these new features:
• Performance enhancements to increase reliability and speed

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## More apps by Avera Health Plans

- [Insurapath, Inc.](https://appshunter.io/ios/app/insurapath-inc/id727705480)

All apps by Avera Health Plans: https://appshunter.io/developer/579739206

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*