# Avera Health Plans Visits — user reviews > 24 indexed App Store user reviews of Avera Health Plans Visits by Avera Health Plans, rated 4.89/5 from 1,595 ratings. - Source: https://appshunter.io/ios/app/avera-health-plans-visits/id990590663/reviews - App overview in markdown: https://appshunter.io/ios/app/avera-health-plans-visits/id990590663.md - Rating breakdown: 5★ 1,438 · 4★ 99 · 3★ 22 · 2★ 3 · 1★ 6 ## What do users think of Avera Health Plans Visits? Overall sentiment: positive **Pros** - 🚀 Quick and easy - 👍 Convenient for non-emergent illnesses - 👍 Friendly and prompt providers - 👍 Thorough and caring providers - 👍 Comfortable experience - 👍 Efficient and low wait times - 👍 Great for out-of-town visits - 👍 Simple and easy to use - 👍 Enjoyable experience **Cons** - 🐛 Occasional connection issues - 🐛 Limited availability of providers during pandemic **Commonly reported bugs** - Providers becoming unavailable after waiting in line - Inconsistent availability of providers **Most requested features** - Ability to get pain medications - Expanded scope of services ## Newest reviews (10 of 24) ### 5/5 — 1st time user *2020-04-04, version 11.5.700* Provider was exceptional. Service was exceptional. Would highly recommend to anyone in need of care within the scope of service. ### 5/5 — Easy and convenient! *2020-02-12, version 11.4.301* I love being able to use this app for minor health issues. It is easy to use, quick and convenient. It is so much better than waiting for an appointment and you can do it from the comfort of your home. ### 5/5 — Best app to date *2019-04-11, version 11.3.105* This was the best app I’ve ever used. Wow. Thank you for this! ### 5/5 — Avera app *2018-12-29, version 11.1.318* This was fantastic!! Extremely convenient!! Will use again!! ### 5/5 — Great, easy to use, convenient! *2018-06-19, version 10.4.106* Love this app, it makes things so easy and convenient for me to use! ### 5/5 — Amazing Drs this App is great help *2018-05-12, version 10.4.106* This App is amazing! We moved out of state. I have CVID a primary immune deficiency that causes chronic/frequent sinusitis and I am having a hard time finding a new Primary Care Doctor out here and getting in to an Immunologist. These Drs saved me from sitting in the over crowded urgent care around sick people with a low immune system CVID and waiting forever. Thank you Dr Tad Jacobs for making this available. ### 5/5 — Fabulous Technology *2018-02-10, version 10.3.300* We were traveling and had a sick little one. This was a much better option than taking her to an office full of other germs, plus we get to stay in network. Our provider was thorough and excellent to work with. ### 5/5 — So easy and convenient!! *2017-12-31, version 10.2.112* This was a fabulous experience!! Living rural, it would’ve been over an hour of driving, plus waiting in a waiting room. The visit took less than five minutes and I only waited for maybe two minutes to connect with the provider. She was fabulous and extremely helpful! ### 5/5 — Remarkable *2017-12-04, version 10.2.112* The Provider was prompt and thorough, the price was right, and access was amazing! The future of healthcare! ### 5/5 — So quick and easy! *2017-10-19, version 10.0.104* Loved this entire experience. So quick and easy. As a nurse, I had an idea of what I needed, but had no time to get to the doctor to be seen. This made it possible! ## Most critical reviews (10 lowest-rated) ### 1/5 — Covid-19 info 24/7? False. *2020-04-10, version 12.0.627* I had a negative Covid test earlier in the week and now my symptoms are worsening. I tried to talk to someone on Avera Now and they have 1 doc answering calls. 1 doc. In the middle of a pandemic! I’m truly disappointed in you Avera. None of the 25 other providers listed could chat? If I thought I was dying, I would go to the ER. I would rather not walk in to that cesspool and get the Rona if I truly don’t have it. Not impressed. Oh yeah, and I’m Essential too. ### 1/5 — Absolutely does not work *2019-11-19, version 11.4.301* I waited in line three times for a total of 45 minutes, and each time when it was finally my turn to be seen, the app told me the physician was no longer available. ### 3/5 — full disclosure needed *2019-02-25, version 11.2.016* i was grateful that i could get a prescription for shingles antiviral on a saturday night, but be aware that if you also need pain meds—and by sunday i really did!—you will be told you need to go to the emergency room or to your primary care provider. i get that, but it’s something Avera should disclose on their promotional materials.😰 ### 4/5 — Tina *2020-02-10, version 11.4.301* This app was great. Very simple to use and easy to communicate with a provider. Definitely will use it again. ### 5/5 — Virtual visit *2024-11-09, version 12.21.103* Quick and easy. I didn’t have to go out when I wasn’t feeling well. Highly recommend for non emergent illnesses ### 5/5 — Love virtual care! *2023-03-10, version 12.16.109* So easy! We are on vacation and spending the day in a clinic that’s not in our healthcare system sounded terrible. The doctor was friendly and very prompt and were taken care of in minutes! ### 5/5 — First time user *2022-02-12, version 12.10.003* Though I had to wait about 30 minutes, it was a pleasant experience meeting with Dr. Son. She was thorough and caring. ### 5/5 — Zoom and Avera Now *2021-04-22, version 12.6.006* I enjoy the comfort of using my home and my comfy chair. My med list is handy-not something I forgot at home. My only complaint last time and this time is both doctors cut out unless they sat closer. Otherwise I love Zoom and Avera Now! Anthurium ### 5/5 — Highly recommend! *2021-03-31, version 12.6.006* Very convenient! Office staff! Was out of town and this made being sick away from home easier ! ### 5/5 — Weekend visit *2020-07-12, version 12.0.627* Very fast, low wait times and efficient! Provider was thorough with her questions. Very pleased! ## Most praised reviews (4 highest-rated) ### 5/5 — Thank you *2020-05-12, version 12.0.627* My Doctor is an amazing very intelligent man who always goes the extra mile and the world is a much better place because of him. ### 5/5 — Great *2020-05-01, version 12.0.627* The telemedicine appointment was easy to do and worked well with no problems. ### 5/5 — Simple as Pie *2020-04-20, version 12.0.627* This was a great way to visit my Oncologist, especially since we are out of town. ### 5/5 — Avera Now app *2020-04-10, version 12.0.627* An enjoyable experience! Thank You Avera for having this type of technology available. Avera Now app was very easy to navigate and operate. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*