# AVG TuneUp - CleanUp & Cleaner — user reviews > 40 indexed App Store user reviews of AVG TuneUp by AVG eCommerce CY Limited, rated 4.70/5 from 2,351 ratings. - Source: https://appshunter.io/ios/app/avg-tuneup-cleanup-and-cleaner/id6478222428/reviews - App overview in markdown: https://appshunter.io/ios/app/avg-tuneup-cleanup-and-cleaner/id6478222428.md - Rating breakdown: 5★ 1,858 · 4★ 332 · 3★ 105 · 2★ 16 · 1★ 40 ## What do users think of AVG TuneUp? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Effective at cleaning up storage - 🔒 Helpful security features **Cons** - 💰 Expensive subscription - 🔍 Aggressive upselling of paid features - 🤖 Ads within the app - 🐛 Unreliable performance **Commonly reported bugs** - Removing contacts leads to loss of contact information - Subscription charges despite cancelled trial **Most requested features** - Integration with AVG account for premium features - Better contact management ## Newest reviews (10 of 40) ### 3/5 — Frugal and drunk *2026-03-29, version 1.15.0* Great for getting frugal while you are drunk? ### 2/5 — Telefonreiniger sollte Junk Dateien löschen. *2026-01-18* Ich habe den avg tuneup cleaner für Windows und android Gerät verwendet und war bisher sehr zufrieden. Leider bei meinem iPhone nicht. Denn ich sehe nichts in der App die Junk Dateien und andere Dateien wie Cookies löschen sollte. Hauptsächlich wegen dem habe ich es gekauft. Für die Fotos, Videos und Telefon habe ich dies immer selbst Hand angelegt. **Developer response:** Vielen Dank für Ihr Feedback. AVG TuneUp für iOS ist auf Medienbereinigung und Speicheroptimierung beschränkt, da iOS Einschränkungen für direkten Zugriff auf Systemdateien hat. Wir verstehen Ihre Enttäuschung und leiten Ihr Feedback an das Produktteam weiter. Renata*AVG ### 3/5 — Stealing money *2025-09-13* Same thing happened to me said I wouldn’t be charged and they charged me 39.99 and will not give me a refund **Developer response:** Thank you for sharing your experience, and we're truly sorry to hear about the unexpected charge and refund issue. We understand how frustrating this must be and want to help resolve it. Please reach out to our support team at support.avg.com, where we can look into your subscription details and assist you further. Your feedback is important to us, and we appreciate the opportunity to make things right. Tereza*AVG ### 1/5 — Not included in Ultimate Multi *2025-03-30, version 1.6.1* Not included in Ultimate Multi so must pay additional cost only after downloading and trying to run. Don’t want a free trial cause I will forget to cancel. I don’t find what it will do on my phone useful. ### 1/5 — Stealing my money *2025-01-19, version 1.4.4* I had already deleted and canceled the free trial before its due date…that was a while ago this app is not even downloaded on my phone anymore, today they came and took $30 for a subscription I never paid for or even bought how is this even possible I don’t even have any account history of ever buying anything on this app now how am I supposed to get a refund this is just frustrating and very unprofessional ### 3/5 — Subscription *2024-12-17, version 1.4.3* I have a AVG tune up subscription on my computer but I cannot used it on my phone? How come it does work for the regular AVG security app but not this one? ### 2/5 — Adds! *2024-12-09, version 1.4.2* I paid for this software and it has adds! Very irritating! ### 1/5 — Trash *2024-11-27, version 1.4.2* Wants me to subscribe even though i have the premium subscription use are a burn or a scam ### 4/5 — Us *2024-11-15, version 1.4.2* Good easy to use ### 5/5 — C’est excellent pour nettoyage *2024-10-31* En vrai ça peut attirer beaucoup de gens et mettre beaucoup d’étoiles parce que on fait ça assez fonctionnalités et même depuis un abonnement pour avoir plus l’opportunité, puis par contre pour les jeunes enfants où sera malheureusement ce sera pas facile d’avoir cette opportunité parce que cela comme je l’ai dit et elle est payante mais à part ça et plus c’est opportunité c’est c’est opportunité plutôt c’est plutôt cool donc bravo GG à vous **Developer response:** Bonjour ! Merci d’avoir pris le temps d'écrire ce commentaire. Nous essayons toujours d’être au top ! Tereza*AVG ## Most critical reviews (10 lowest-rated) ### 1/5 — Charged immediately misleading free trial *2026-04-14, version 1.15.0* I’m disgusted and beyond frustrated with the way I get robbed out of left field by these apps who offer a free trial and then immediately place a hold on my card that there’s no way to undo unless I dispute the charge and then my bank has to cancel my card and all this drama cause Apple then who I’ve been a loyal customer purchasing nearly every phone since the first iPhone keeping up with every new phone since its release not limited to the several MacBook pro’s, iPads, ipad mini, Apple Watches, Mac Desktop, Apple TV’s, more than 500 movies purchased on iTunes and yet Apple God forbid doesn’t have a card on file in the event u have to cancel your card due this fraud since Apple has played a key role in gaining my trust then allows these ridiculous crooked apps to make their way in to the iTunes Store that I would never expect to then deny me when this is an ongoing problem will no refund me for apps I cancelled before the free trial Still charged me but some apps I never heard of! I am completely insulted over the thousands and thousands of dollars I’ve invested into Apple and I hold them totally responsible for not screening these app creators getting away with this fraud when they are truly the overpriced crooks that have become completely overrated and their phones practically promise to have all these features that I never noticed the difference since the iPhone 10. Other than the charging port which addressed so many issues with the charging cords before for years that left me with blinking Apple logos and battery issues cause of so many bad cords and stupidity. If I had to calculate all together how much money I’ve given this company between cords and movie purchases all is an easy 100k and what i pay them on daily basis I feel like is always a few dollars, seeing my monthly statement I can’t even keep my new card when it comes on Apple and see how much more money I have at the end of the month. It’s really pissing me off that with all the money they made off of me that then if I don’t have an active card or if my card has no money left in my account since they overdrawn and rape my bank account daily then I can’t even watch a single movie that I freaken purchased to never have a physical copy to show ownership I have to be obligated to keep an active card on file they can keep robbing me thru these methods and deny me when the $2.99 or $6.99 refund is such a slap in the face when I’ve given them So much of my money the last 20 years. Avg is just one of many Apple enables this crooked scheme that everyone piggybacks thru the consumers loyalty and trust it has for Apple will diminish if this is happening as often as it has been done to me! ### 1/5 — A rip off !!! *2026-01-18* I payed for an all-inclusive « ultimate » AVG subscription. Tune Up is included on W11 and Mac but I can’t access to the full app on ipad without paying a new subscription dedicated to this device. I contacted the hotline. They are « sorry for the inconvenience ». I’m sorry for having chosen AVG at all… **Developer response:** Thanks for your feedback. AVG TuneUp subscriptions on iOS are managed separately from AVG Ultimate, so device-specific features require a separate subscription. We understand your frustration and will share your comments with the product team. Renata*AVG ### 1/5 — Can’t activate on iOS *2025-12-26, version 1.14.0* Was sent an activation code from AVG, but there’s no way to enter it on iOS as it only checks the apple account. A real bait and switch. ### 1/5 — Avast clean up *2025-12-05, version 1.13.0* Don’t see any point in this I can do all these things myself I don’t need to spend £3.99 for you to do it disappointing and a waste of time/money ### 1/5 — Total rubbish *2025-10-12, version 1.12.1* Total rubbish app not a single useful feature is available to use without paying money. ### 1/5 — Stealing money *2025-10-03, version 1.12.1* Same thing happened to me said I wouldn’t be charged and they charged me 39.99 and will not give me a refund I contacted AVG Support and they tell me they’re not refunding my money because I wasn’t charged anything. Well I’m sorry I begged to differ I was charged ### 1/5 — Pocket pickers *2025-07-31, version 1.10.1* For starters you can’t download the app without adding payment method, that’s crazy! How can you have this app not ask for an active subscription instead???? You should be ashamed of yourselves. If you don’t bring real value to people, how can you be allowed to sell to the public with no oversight like this!!!!! No service in yourselves at all! But in this sad world, low-class companies like you have a shot at continuing in business. Maybe that’s success to you but the real ones are and will have a say soon. ### 1/5 — Hostage *2025-06-13, version 1.9.1* Holding pics hostage until i pay. Only 22 actions allowed. Moving to trash counts. Now i can not delete unless i pay. Criminal. Will seek political ways to change. ### 1/5 — Stole my money *2025-06-12, version 1.9.1* No where did it say I was going to be charged 29. And change for this app. Next thing I know I see a charge on my card for this app!!! I thought it was free or even a trial. It’s not a misunderstanding when you are charged for nothing. I deleted the app from my phone and that is when I noticed the charged. What’s up AVG you “used” to be reputable? ### 1/5 — Subscription login *2025-04-24, version 1.7.0* I can't seem to find a way to enter my account info or subscription code, in the app, only show a way to restore purchase, and subscribe for the weekly and yearly subscription option, but need to add my AVG subscription which should come with AVG tune-up, as I have it for windows, macOS, droid, devices. Thanks for any help. PS: Have AVG ultimate, as far as I know... ## Most praised reviews (10 highest-rated) ### 5/5 — Works *2026-08-16, version 1.15.1* Saving space by merging contacts ### 5/5 — The best option *2026-03-10, version 1.14.0* Oxx ### 5/5 — Client support with subscription *2025-09-17, version 1.12.1* Help with community violations and family violence prevention ### 5/5 — Joy *2025-09-03, version 1.12.1* So far so good, will update later ### 5/5 — Does the job very well *2025-08-13, version 1.10.1* Always cleans up redundant data and material. ### 5/5 — AVG Tuneup Cleanup *2025-07-13, version 1.9.1* There several cleaner apps but if you trust your antivirus software use it so you don’t contaminate your phone with to many apps ### 5/5 — AVG Tuneup *2025-06-19, version 1.9.1* Nice improvement ### 5/5 — This app is great *2025-03-09, version 1.6.0* It’s free and it cleans your system too it’s not a malicious program cause I’m a professional in Cyber Security.And it cleans up duplicates of you photos contacts and videos that are worthless but thanks to the developer of AVG for creating secure software you should also download AVG free Antivirus too but shoutout to the creator of AVG. ### 5/5 — Avg is a plus to iOS *2024-12-22, version 1.4.4* I’m still hacked tho ### 5/5 — Avg *2024-11-24, version 1.4.2* I absolutely love this website it cleans out all of my useless stuff and gives me a more space thank you to whoever made this website --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*