# Avi-on — user reviews > 93 indexed App Store user reviews of Avi by Avi-On Labs, LLC, rated 3.90/5 from 1,814 ratings. - Source: https://appshunter.io/ios/app/avi-on/id958751726/reviews - App overview in markdown: https://appshunter.io/ios/app/avi-on/id958751726.md - Rating breakdown: 5★ 1,085 · 4★ 214 · 3★ 74 · 2★ 59 · 1★ 382 ## What do users think of Avi? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💡 Innovative features - 👍 Helpful customer service - 👍 Works well with other smart home systems **Cons** - 🐛 Unreliable connection - 🐛 Buggy app with frequent crashes - 🐛 Firmware/software issues - 🔒 Security concerns - 👎 Poor user experience - 👎 Limited functionality **Commonly reported bugs** - Devices disappearing from the app - Schedules not working as expected - Inability to update firmware - Login and account issues **Most requested features** - Remote access and control from anywhere - More reliable scheduling and automation - Improved app stability and responsiveness - Integration with more smart home platforms ## Newest reviews (20 of 93) ### 2/5 — Not able to use remotely *2025-03-31, version 1.17.6* Blue tooth tech would not allow to control devices remotely. Not very useful for people to travel frequently. ### 3/5 — Fix broke the app *2024-12-16, version 1.17.6* This was working fine until the update occurred. Now the app either fails to find devices or crashes after a selection. PITA. ### 2/5 — it works, BUT *2023-10-22, version 1.17.2* it's unreliable! Especially for a physically disabled person! The external boxes ALWAYS need adjusting, and I cannot do that. ### 1/5 — don’t bother *2023-07-23, version 1.17.2* complete waste of money. bought the bluetooth plug in switch to turn a set of string lights on and off without having to plug them in over and and over again since the outlet is behind a table. apparently, anyone within range can connect to your device- and unless they disconnect- you can no longer connect to your device. so one of my neighbors, somewhere has connected and i can no longer use my bluetooth switch unless i go door to door asking people to disconnect from something im sure they don’t even realize they connected to (or maybe their kids connected to?) and to please never make that mistake again. wow. how did these people get any sort of contract with GE or target to sell this garbage is beyond me. (they were able to connect to my device when i wasn’t home as you have to be next to the device for it to establish connection, so unless i sit and continually refresh my bluetooth availability waiting for when the person currently connected goes out of range i will never be able to re-hijack my own device. unplugging it does nothing) ### 1/5 — System all together *2023-01-12, version 1.17.2* Cameras don’t work anymore. Tried many things to fix and nothing will get them back to working. Do not invest into. ### 1/5 — Crashes immediately on startup after update *2023-01-05, version 1.17.2* Loved this app when it used to work. But after the latest update it crashes immediately after I open the app. Tried rebooting. No luck. Tried updating my IOS version. No luck. Just won’t work. ### 1/5 — Every update = more app issues *2022-11-14, version 1.17.1* 11/13/2022 LATEST UPDATE: Once again, the app stopped working after the update AGAIN! This is absolutely UNACCEPTABLE!! Does anyone bother to test before releasing these updates? I have absolutely had it with this nonsense. My GE device has been rendered useless AGAIN since the app won’t even open now. Thanks for more headaches & wasting more of my time. 11/12/2021UPDATE: Here we go again, another update & the app won’t work, so I can’t control the GE Bluetooth device AGAIN! QUIT breaking this app with updates that cause nothing but issues for the users! I’ve had my GE Bluetooth timer for almost 3 years & each time there’s an update to the app or an IOS upgrade, the app won’t connect. In the past Avi-on’s support has been able to provide instructions to resolve the issue, however no such luck this time. I updated my iPhone to IOS 13 & ever since the app gives the following error message: “Please turn Bluetooth on. In order to use Avi-on, the Bluetooth radio on your phone must be ON.” I’ve had no issues with any other apps or Bluetooth devices since the IOS 23 update - only the Avi-on app. The GE timer is still following the schedule & can be operated manually, but that defeats the purpose, especially when I need to change the schedule which is only available in the app! After 5 days of being asked to repeatedly follow the same exact steps by Avi-on support, only to get no results or resolution, I’m ready to find a different Bluetooth timer with a more stable & user friendly app. I’m beyond frustrated with all the time wasted trying to fix a problem that shouldn’t exist. Apparently I’m the only person experiencing this issue with IOS 13, though I’m inclined to believe others may not have contacted Avi-on support or just gave up. ### 1/5 — Was Great/Now is Broken *2022-08-30, version 1.17.0* Have used it for front door lighting for several years, and it worked great. With latest update, it’s broken. Can’t connect to it, so can’t update the schedule/timing of when it comes on. ### 1/5 — Can’t login *2022-08-25, version 1.17.0* The latest version crashes when I try to login, every time. I have deleted the app and reinstalled, to no avail. My outdoor lights are working now but the next power outage I have will change that. When power is restored, I’ll have no way to fix schedules for my landscape lighting. ### 1/5 — A great idea poorly executed… still *2022-07-22, version 1.17.0* I stopped using the app a few years ago because of constant glitches and unresponsiveness. I just decided to update and give it a try again. I had forgotten my password so I figured I’d tap the ‘Forgot Password’ button… Should i be surprised that it doesn’t work? Nothing happens. Looking at the improvements addressed with the update I see that Login enhancements is one of them. I guess I needed this to finally delete and never look back. Thanks for the reminder of how frustrating this app has always been and continues to be. ### 2/5 — Un reliable *2022-07-06, version 1.16.1* Sometimes it works and sometimes it doesn’t ### 1/5 — Most recent update makes it unusable *2022-06-15, version 1.16.1* It now crashes constantly just trying to open it and get logged in. Had to completely uninstall and reinstall, still crashing no. Then all of my devices are no longer attached to my account. It says click to add but when I do it says there is an error try again with a different connection and then crashes again. Ive had no problems for years but now I can’t use it at all. ### 1/5 — Completely broken now *2022-06-11, version 1.16.1* Version 1.16.0 has made this app completely useless. It no longer even presents a user interface, just a blank screen. After about 10 seconds, it goes away and returns me to the home screen. This is on an iPhone X running the latest iOS 15.5. The previous version of the app worked. Hope they fix this sometime soon. Update 1.16.1 has not helped. The app still doesn't present any user interface but crashes within a few seconds after showing a blank screen. ### 1/5 — 6-3-22 update causes crash. *2022-06-03, version 1.16.0* Newest update causes app to crash when opening. Tried opening/closing and resetting phone several times. Still no luck. ### 1/5 — Issues *2022-06-03, version 1.16.0* Since the most recent update, app will not open. Had lots of issues with the modules failing to function ### 1/5 — Last Update makes app unusable *2022-06-03, version 1.16.0* Thanks alot. Please fix the app. Since the update on 6/2/22, it no longer opens to the login screen. The app Home Screen opens, freezes, and then closes itself. ### 1/5 — Not working after update *2022-06-03, version 1.16.0* Please fix it. After update the app doesn’t see the device (it was deleted after update) It crash when log in. ### 1/5 — The longer I have them the more I hate them. *2022-06-03, version 1.16.0* Now the app has a whole new look and the lights don’t work at all. FTS! Don’t buy this garbage. ### 1/5 — Most recent update is awful *2022-06-03, version 1.16.0* Ever since the most recent update, my app doesn't even open. I try to open it, it "loads" for a few seconds, and then I'm back at my home screen. What is the point of having bluetooth controls for my lamp when I have to get up and turn them off myself just because of a crap update? ### 1/5 — Was great…. *2022-05-20, version 1.15.2* Hooked this up to our giant parking lot light for the backyard because the neighbors complained the light was too bright so we set a timer….. apparently the timer won’t work anymore so I manually have to open the app to turn the light on and off and hope I don’t forget to turn it off…… hassle free timer solved the problem but now back to square one ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn't work as promised. *2026-08-21, version 1.17.6* Connecting to the device from the app takes an inordinate amount of time, and half the time it tells you it cannot find devices. The scheduling usually works, but isn't 100 percent. I won't recommend this to my friends. ### 1/5 — Help *2026-04-01, version 1.17.6* I can’t get the device to be recognized ### 1/5 — No support? *2025-12-21, version 1.17.6* Just set up a few items- GE products and this is the only way to control them only…the settings say saved and actually are not activated. The app is not functioning as it should and they no longer use zen desk for support nor have any way to reach them on the app either. Support options says you can send an email- but you can’t. So- I am so sorry I have wasted my time and so frustrated it’s not working w no way to reach them. Will contact GE next but the product works- the app is not….. ### 1/5 — If only it worked. *2025-10-29, version 1.17.6* Horribly unreliable. Some switches never connect. Some work fine. Totally unreliable. Old school tech I guess. Time to rip it all out and find alternative ### 1/5 — Awful *2025-05-15, version 1.17.6* Cannot get past entering my phone number when trying to register. No matter how I enter it I get an error message “invalid phone number”. Unbelievable. This means I cannot download the app to use the product. Total garbage. ### 1/5 — Link with amazon *2025-01-02, version 1.17.6* Get it together. ### 1/5 — Not very good *2024-12-31, version 1.17.6* These devices don’t work well at all. Only solution from the company was to mail the light switch in for a “firmware” update. Seriously? Are we back in the 1980s? ### 1/5 — Poor connection technology *2024-07-01, version 1.17.2* Takes forever to connect and often reconnects while you’re trying to control the device. Half I time I end up just walking over to the switch and working it manually. I’m in range and have a good Bluetooth signal. Will swap for WiFi switches. ### 1/5 — An app for a wall plug.!?! *2024-04-25, version 1.17.2* I just spent 20min trying to trouble shoot a password login glitch so that I can use an app to operate a wall outlet. A great example of when technology does not make things faster or easier. ### 1/5 — Terrible *2023-10-05, version 1.17.2* Works sparely when the app wants to ## Most praised reviews (10 highest-rated) ### 5/5 — Super Easy for Non Techy Person! *2022-05-19, version 1.15.2* I wanted something easy to plug and play and this totally fit the bill. I use it for outdoor patio lights and wherei love it snows big time. To protect the device I plugged it in at the roof line instead of at the socket (a custom length extension cord was out in so the lights are only where we want them and don’t string down to the socket in the wall cuz I think that looks unplanned and unskilled), so if we have power surges or the power goes out I have to get up on a ladder and reset the button. Otherwise it’s seamless! ### 5/5 — Need to sync with iwatch!!! *2021-12-27, version 1.15.2* That would be very cool!!! ### 5/5 — Christmas Lights *2021-12-14, version 1.15.2* Use this to turn on Christmas lights and works Great !! ### 5/5 — ? *2020-12-07, version 1.13.3* GREAT! ### 5/5 — Dream *2020-11-03, version 1.13.2* Thanks for such a easy to use system, it’s a dream. Thanks ### 5/5 — Cool *2020-10-23, version 1.13.2* So far so good ### 5/5 — Work Great after 3-4 Years *2019-10-29, version 1.11.2* I have spent lots of money on smart devices like many have. And we have children. I must say that after trying numerous smart devices, the most important aspect is that your products function for years to come without failure and with very minimal maintenance and upgrades. Avi-on smart plugs have been functioning well in our home. We experienced glitches and inconveniences with their software upgrades. Once the software was settled and glitches fixed, the lights are working as expected. We want to keep our kids safe and sound at home. The smart plugs products have helped us achieve that for 3 years now. We bought ours in the stores. Here is another thing: we do not want to spend $40 on smart devices. This is way too expensive for ordinary American families. It adds up fast with every single device and software costs. It is too too much. Who can afford $400 iPhones year after year?!? Oh maybe software makers can!?! They make good money. But we don’t!! We buy what we need, not what we like! So I got my Avion plug for $25 at a local store, which was affordable price. Others weren’t as lucky as I. After 3-4 years, my Avi-on products are still all working in my home with zero maintenance and no fail. So I am a very happy Mom. Now I just hope this product lasts forever as it is. Fingers crossed. ### 5/5 — Great lighting control app. *2019-04-10, version 1.10.1* I have avi on controlling Sitara lighting control system and find it very easy to use, setting scenes, schedules, grouping very simple. Love the transition function to slowly increase lighting levels over a period of time, good to use as a wake up function through the week. Works great with Alexa via the RAB also allowing remote access. Very simple. Highly recommend this app. ### 5/5 — Flawless Execution Every time! *2019-03-05* I’m not sure how old these reviews are or what anyone’s background is in lighting controls, but, I use 3 of the GE switches to control my landscape lighting all around my property. One of the switches controls 18 in-ground 6x9 paving stone lights, one controls pumps for fountains and one switch controls the rest of the outdoor home lighting that makes the house look like a million bucks. I select the zone I want turn it on and it works... EVERY SINGLE TIME! These complaints on here are mind boggling to me. If I had to nitpick and find a problem with the plugs, I’d have to say that a WiFi system over the Bluetooth system would’ve been my preference. I can be anywhere inside or outside the house for the app to work (which is great, but, I can’t hit the switches from a remote location via WiFi). Other than that these products are all aces! ### 5/5 — Exceptional Customer Service *2019-02-11* I’ve been using the Avi-on App for about a year, without any problems. I had to change my email address and ran into a glitch. After trying to figure it out on my own for the past day, I finally sent an email to get tech support, expecting a response in a day or so. I received a generic email with hints and a few minutes later I received an email from David, letting me know he had manually corrected my problem. This was at 8:00 PM, on a Sunday night!!!! I’m still smiling and my problem is solved. Thank you Avi-on, especially David! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*