# Aviel Support — AV & AVL Troubleshooting

> AV & AVL Troubleshooting (iPhone/iPad app by AVIEL.)

- Source: https://appshunter.io/ios/app/aviel-support/id6799300574 (this page in markdown: same URL + `.md`)
- Developer: [AVIEL](https://appshunter.io/developer/1683058911)
- Category: Utilities
- Price: Free with in-app purchases
- Age rating: 4+
- Requires: iOS 13.0 · 14 MB
- Languages: American English
- Released: 2026-09-15
- Data updated: 2026-10-08
- User reviews in markdown: https://appshunter.io/ios/app/aviel-support/id6799300574/reviews.md

## What is Aviel Support?

Aviel Support is your pocket AV technician. Whether you're wrangling a home theater, a small venue's sound system, or a rack of production gear, Aviel Support helps you troubleshoot equipment problems fast, without waiting on hold or digging through manuals.

HOW IT WORKS
- Add your AV equipment: manufacturer, model, and a nickname so it's easy to find.
- Describe the issue you're running into, in plain language.
- Get a clear, step-by-step troubleshooting guide generated for your exact equipment and problem, and work through it one step at a time.
- Track firmware versions and get notified when your gear might be due for an update.

WHO IT'S FOR
Aviel Support is built for anyone who owns or manages audio, video, or lighting (AV/AVL) equipment: home theater owners, event and production crews, house of worship tech teams, small venues, and IT or facilities staff who get called when the projector won't turn on or the mixer stops passing audio.

FEATURES
- Equipment tracker for all your AV gear in one place
- AI-powered, step-by-step troubleshooting tailored to your equipment and issue
- Firmware tracking and update notifications
- Secure account with password reset and full account deletion support

SUBSCRIPTION
Aviel Support offers auto-renewing subscription plans at $4.99/month or $50/year. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. You can manage or cancel your subscription anytime in your Apple ID account settings. See our Terms & Conditions and Privacy Policy for full details.

Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Annual Plan | $50.00 | per year |
| Monthly Plan | $4.99 | per month |



## Version history (last 1 release)

### 1.0 — 2026-09-15

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-08.*