# Avigilon Alta Open — Open doors with your phone

> Smartphone-based access control for Avigilon Alta systems. (iPhone/iPad app by OpenPath Security, Inc..)

- Source: https://appshunter.io/ios/app/avigilon-alta-open/id1306430829 (this page in markdown: same URL + `.md`)
- Developer: [OpenPath Security, Inc.](https://appshunter.io/developer/1306430828)
- Category: Business, Utilities
- Price: Free
- Rating: 4.80/5 from 15,786 App Store ratings · 203 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 151 MB
- Languages: American English, French (France), German (Germany), Italian, European Spanish
- Released: 2017-11-10
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/avigilon-alta-open/id1306430829/reviews.md

## What is Avigilon Alta Open?

With Avigilon Alta Open, your phone is your key. Avigilon Alta Open allows users to quickly and securely unlock a door connected to the Avigilon Alta Access Control system with their smartphone. The easy-to-use mobile app finds nearby Avigilon Alta-connected readers, and lets you unlock the door with a single wave or tap.

ACCESS FEATURES
Avigilon Alta makes it easy to unlock the door, your way.
- Touchless Wave to Unlock: wave your hand or phone in front of the reader to unlock the door
- Mobile Badge: use your ID badge to sign in for all Avigilon Alta-connected organizations
- Favorites: save your frequently used entries for quick access
- Activity Log: view your access history right in the app
- Single Login: Easily switch between Avigilon Alta-connected organizations without logging out
- Remote Unlock: authorized users can unlock any door, from anywhere
- Flexible access methods: unlock via Apple Watch, tablet app, or mobile app

DIGITAL GUEST PASS
Create and customize guest passes for visitors right in the app. Send the digital Cloud Key credentials via email or SMS, and guests can unlock the door right from their phone.

REMOTE FEATURES
Advanced security, accessed from anywhere. Authorized users can remotely unlock any door, create and send digital Guest Passes, and activate pre-configured system Lockdown plans in the event of an emergency, all from the app. Authorized users are determined by the system administrator.

HOW IT WORKS
- The application works only with the Avigilon Alta Access Control system.
- Certain features, such as Mobile Badge and Lockdown, are enabled at the discretion of the organization administrator.
- We leverage Bluetooth low energy, Wi-Fi and LTE capabilities, as well as location services to ensure the best door opening experience possible.
- To ensure you are authorized as a user of your company’s Avigilon Alta Access Control system, please contact your administrator, who will check to see that your email address has been added and will send you links to enable your application to be authorized and credentialed.

If you would like to start using Avigilon Alta Open in your organization visit www.avigilon.com/alta to learn more about the service and how to get started.

## Key features

- Phone as a digital key
- Touchless wave to unlock
- Mobile badge for sign-in
- Digital guest pass creation
- Remote door unlocking
- Activity log
- Switch between organizations

## Chart rankings

- #65 in Top Free · Business (US App Store)

## What do users think of Avigilon Alta Open?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient access
- 🔒 Secure entry
- 👍 User-friendly
- 👍 Reliable functionality

**Cons**

- 🐛 Inconsistent performance
- 🔋 Battery drain
- 🔒 Privacy concerns
- 👎 Clunky user experience

**Commonly reported bugs**

- App data randomly clearing
- Bluetooth permission issues
- Location services not working as expected

**Most requested features**

- Apple Watch support without phone
- Customizable location tracking
- CarPlay integration
- Streamlined app design

## Recent user reviews (10 of 203)

All indexed reviews: https://appshunter.io/ios/app/avigilon-alta-open/id1306430829/reviews.md

### 1/5 — Doesnt work.. glad its for my fitness center

*2026-08-07, version 3.5.2*

Doesnt work and embarrassing trying to gain access to the facility while people watch you fix permissions and redownload the app. Never asked for this either!

### 3/5 — Good but opens Apple Wallet

*2026-08-05, version 3.5.2*

I’m using this app to unlock doors at my new office, and it seems to work well so far, except for one strange thing. Whenever I use it to unlock a door, it then opens my Apple Wallet, which is totally unnecessary. Hopefully they fix that.

### 5/5 — The best!

*2026-07-23, version 3.5.2*

Amazing!

### 1/5 — Horrible

*2026-07-18, version 3.5.2*

Support is barely there and it keeps deleting the location of my gym and I can’t workout at night.

### 1/5 — Inefficient

*2026-06-29, version 3.5.2*

Is supposed to just work with waving your hand but everyone that is a tenant in the building has to pull out their phone and open the app to get in the doors. This is forced upon us by the building management to begin with which is bad enough but then for it to not work as it claims is just worse. Would give zero stars if an option. I would also not have this app if I didn’t have to for work and would have deleted it already.

### 2/5 — Watch app does not give access when tapping in the notification and needs favourites

*2026-06-19, version 3.5.2*

When you receive a notification on the watch when you’re close to a door, it shows the notification which says tap to unlock but when you tap, it does nothing. It just takes you to the list of all the doors in the building and then you have to find the door you are at within that long list.

The app is pretty much usless. As it’s faster to oull out your physical card…

There’s also no favourites list.

### 2/5 — Fine, but scammy

*2026-06-17, version 3.5.2*

App works, but half the time it tries to get me to open my wallet and give it money. Nope, not falling for it.

### 5/5 — You won’t believe this!

*2026-06-15, version 3.5.2*

Ts DO open doors.

### 1/5 — Difficulty in using

*2026-06-10, version 3.5.2*

I like traditional key fob system because I can press it in pocket or from Car when I am in-front of the gate. But this app ruins that freedom of single click.

looks like This app developed by some Old guys without some creativity. I can’t even add it as widget or automate it with shortcuts.

 every time I need to unlock my phone and open this app have to find the correct gate and open it. it was too long than key fob.

I think the only advantage here is for communities. they no need to spend on key fob. by trading this as advantage to community and selling this hardware

### 5/5 — Cool pool

*2026-06-07, version 3.5.2*

Move here a year ago, this community pool is so refreshing! Even if I just swim across and back I’m cooled off for the day!

## Frequently asked questions about Avigilon Alta Open

### What does Avigilon Alta Open do?

Avigilon Alta Open allows you to use your smartphone as a digital key to unlock doors connected to the Avigilon Alta Access Control system. It offers features like touchless unlocking, mobile badges, and the ability to create digital guest passes for visitors.

### How do I get started with Avigilon Alta Open?

To use Avigilon Alta Open, your organization must be using the Avigilon Alta Access Control system. Contact your administrator to ensure your email address is added to the system and to receive authorization links.

### Is Avigilon Alta Open free to use?

The Avigilon Alta Open application itself is free to download and use. However, its functionality is dependent on your organization's subscription to the Avigilon Alta Access Control system.

### What devices are compatible with Avigilon Alta Open?

The app is designed for mobile use and can be accessed via a smartphone app. It also supports unlocking via Apple Watch and tablet apps, offering flexible access methods.

### Can I unlock doors remotely with this app?

Yes, authorized users can remotely unlock any door from anywhere using the app. This feature, along with others like Lockdown plans, is enabled at the discretion of the system administrator.

## Version history (last 5 releases)

### 3.6.0 — 2026-08-19

This update adds dark mode support and extends lockdown capabilities to gateway-connected Schlage locks. It also includes performance optimizations for faster Avigilon Alta and Schlage unlocks, along with general bug fixes.

### 3.5.2 — 2026-03-24

This update features an improved unlock experience for Schlage locks and a refreshed design for the Apple Watch app. We’ve also included performance optimizations and stability improvements to provide a faster and more efficient mobile app experience.

### 3.5.1 — 2025-12-10

This update includes a bug fix for a crash when using SVGs. Thanks for using Avigilon Alta Open!

### 3.5.0 — 2025-11-21

Faster, more seamless access. Notable updates:
- Video Intercom Improvements: We've improved stability and responsiveness for video intercom features.
- Faster Loading: The list of entries now loads faster, especially for users with many entries.
- Usability Improvements: Smarter navigation remembers your scroll location, and you now have the option to hide remote unlock warnings.

### 3.4.4 — 2025-08-26

Thank you for using Avigilon Alta Open. This update includes performance improvements for Video Intercom Reader Pros.

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## More apps by OpenPath Security, Inc.

- [Avigilon Alta Access](https://appshunter.io/ios/app/avigilon-alta-access/id1467976207)
- [Avigilon Alta Mailroom](https://appshunter.io/ios/app/avigilon-alta-mailroom/id6502196111)

All apps by OpenPath Security, Inc.: https://appshunter.io/developer/1306430828

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*