# Avira Password Manager — user reviews

> 293 indexed App Store user reviews of Avira Password Manager by Avira Holding, rated 4.40/5 from 535 ratings.

- Source: https://appshunter.io/ios/app/avira-password-manager/id1120055983/reviews
- App overview in markdown: https://appshunter.io/ios/app/avira-password-manager/id1120055983.md
- Rating breakdown: 5★ 397 · 4★ 53 · 3★ 23 · 2★ 14 · 1★ 48

## What do users think of Avira Password Manager?

Overall sentiment: negative

**Pros**

- 🚀 Lightning-fast
- 🔒 Secure
- 👍 Simple and intuitive
- 💡 Useful integration with other devices

**Cons**

- 🐛 Frequent crashes and bugs
- 🔑 Login and authentication issues
- 🔍 Unreliable password syncing
- ⏱️ Slow performance

**Commonly reported bugs**

- Master password not working
- Face ID/Touch ID not functioning
- Passwords disappearing or not syncing
- Infinite login loops and CAPTCHA issues

**Most requested features**

- Folder/category organization for passwords
- Password sharing and collaboration
- Improved 2-factor authentication
- Backup and recovery options

## Newest reviews (16 of 293)

### 3/5 — The app randomly stops behaving.

*2026-06-08, version 2.29.6*

The app started acting tremendously stupid, annoying enough requiring to access it multiple times often in only a few minutes, but then the same master suddenly starts returning as invalid. The exact same means of access works outside the app, however, the app became pointless to have as it no longer works.

### 4/5 — Réinstallation fréquente

*2026-05-07*

L’application est facile à utiliser mais très régulièrement inutilisable car il est impossible d’y accéder tant par la reconnaissance ID que par le mot de passe. Il faut alors la réinstaller pour qu’elle fonctionne à nouveau correctement pendant quelques semaines.

### 2/5 — Loading time has seriously deteriorated

*2026-02-13, version 2.29.5*

I’ve been using this app for a couple of years, but for the last 6 months it takes forever to auto-fill passwords on a site. It opens up and runs face id and then gets stuck and won’t show the passwords. The fix is to close the web browser, go to the avira app, open and verify there - which also takes at leasr 2 minutes to load - and then return to the original website. It used to be so good, but this is just too much friction

### 3/5 — Was great on android, not so much with iOS

*2026-02-12, version 2.29.5*

I used to have an s23. This worked great there. Never had any issues. Now with an iPhone, all the time it almost always takes multiple times of face recognition before I can login, sometimes even more than 5 times. I pass the recognition and get the checkmark, but I still don’t get logged in

### 4/5 — Great when it works

*2025-12-06, version 2.29.5*

I have to periodically redownload the app because eventually it will stop recognizing Face ID or the master password which I know is correct. Other times I have to log in again because passwords are all blank. But when it works it’s great! It’s integrated within iOS and can select the app to fill in passwords in other apps.

### 2/5 — I use to love it now it’s  a nightmare

*2025-12-02, version 2.29.5*

Got a new IPhone 17 and Avira password manager is doing my head in. Doesn’t recognize my face, I always have to type in my password. What face recognition is use for when it’s supposed to be linked to your password manager? I’ve re-installed it and it’s doing the same thing. 😮‍💨🙄#LaMmeEstPasContente

### 1/5 — Buggy on a fundamental level.

*2025-09-07, version 2.29.5*

Clashes with iOS keyword chain; intermittent and persistent inability to authenticate using fingerprint sensor; and worst of all, will lose its mind and ask for authentication with master password but fail, until a cold hard reboot.  What the hell?  Amateur hour bugs for a password manager - if this isn't working, how can anyone believe that the hard stuff (the actual security and protection of passwords) actually works?

### 1/5 — Unable to login with the app.

*2025-08-18, version 2.29.5*

No problem logging in on my computer, but the app is impossible to use. 
Tried deleting and reinstalling. No Luck. 
Extremely frustrating

### 1/5 — No dice on iPhone

*2025-08-17, version 2.29.5*

App doesn’t allow log in on iPhone

### 2/5 — Doesn’t login half the time!!

*2025-08-15, version 2.29.5*

Correct master password entered yet half the time it doesn’t login and says my password is incorrect. Have to go direct to the app and login, then return to original app I’m trying to access. Fix this issue!! It’s been happening forever on Apple iPhone app, especially when opening through an app trying to be accessed. What’s the point if I can’t get to my passwords? Same issue with face recognition- works only sporadically.

### 2/5 — Super bis auf am IPad

*2025-08-10, version 2.29.5*

Früher ging alles ohne Probleme, mittlerweile komme ich weder bei meinem iPad noch an meinem iPhone zuverlässig rein. Face-ID erkennet mein Gesicht und nichts weiter passiert. Das korrekte Passwort wird als Falsch bezeichnet (am PC geht alles). Ich werde jetzt wechseln, neu installieren bringt für 1-2 Wochen etwas und dann das gleiche Spiel erneut. (iPhone 13, iPad Pro gen 4).

### 1/5 — Mauvais

*2025-08-07*

Bref, avira quoi.

### 1/5 — completely broken

*2025-08-06, version 2.29.5*

just infinitely tries to sign me in, can't access any of my passwords. can't log into anything without going to the web version and manually copy and pasting my passwords.

months later editing my review to say this is still an issue and it seems to break at random, requiring me to delete and redownload the app. just switch to a better pwm if you can

### 3/5 — Zu sicher

*2025-08-05, version 2.29.5*

Dass FaceID nicht unterstützt wird, obwohl es beschrieben ist, ist schon traurig. Seit ein paar Monaten gibt es aber den Bug, dass man das Accountpasswort neu eingeben muss, wenn man einmal das Masterpasswort falsch eingegeben hat. Das ist echt nervig.

### 1/5 — 難登入 白的看不到

*2025-07-18, version 2.29.5*

難用死了還收錢

### 1/5 — Can’t use

*2025-07-06, version 2.29.5*

The app just stuck in the login page. Cannot login to check or update any password.
Reinstalled many times and just don’t work. So frustrating.

## Most critical reviews (10 lowest-rated)

### 1/5 — Logging in

*2026-07-14, version 2.29.6*

Why do I have to login so often. I am snout to stop using this service as it is too annoying

### 1/5 — Garbage.  iOS version frequently fails to authenticate itself.

*2026-04-18, version 2.29.6*

What is the point of a password keeper if it frequently fails to authenticate itself (master password)?  It just locks you out of your own system.

Works fine on Android!

### 1/5 — Always Crashes

*2026-03-29, version 2.29.6*

Log-in, added Password and has crashed for several months.

### 1/5 — Fprobleme de connexion

*2026-02-03*

On arrive pas à se connecter de manière régulières sur iphone

### 1/5 — Lock out

*2025-12-11, version 2.29.5*

They will lock you out without a single way back in if you lose your master password. Worst part is they will tell you your master password is wrong when you haven’t changed it. I only regained access through another device 
I switched apps because of my experience

### 1/5 — Bug à répétition sur iPhone

*2025-11-01*

La reconnaissance faciale se valide mais l’application n’affiche pas les comptes enregistrés je ne recommande pas, je vais la désinstaller

### 1/5 — Technicians need to update instructions for iOS.

*2025-10-07, version 2.29.5*

There was no “Keychain” and I wasn’t able to enable Autofill.

### 1/5 — Bug en permanence

*2025-09-23, version 2.29.5*

Très déçu par PWM qui plante en permanence. L’application n’a pas évolué depuis des années .. Dommage mais je vais passer chez la concurrence.

### 1/5 — No SMS

*2025-09-16, version 2.29.5*

I don’t receive any SMS anymore, I can’t contact the support because to do that I need to enter my account and no SMS to authenticate means no access to my account.

### 1/5 — Nach Update keine Anmeldung + Wiederherstellung über Face ID nicht mehr möglich

*2025-09-09, version 2.29.5*

Nach dem Update wurde ich automatisch ausgeloggt. Eine Anmeldung über Face ID ist nicht möglich, obwohl in meinen Einstellungen aktiviert. Aktivierung über ein zweites Gerät, welches die App ebenfalls über Face ID öffnet, funktioniert ebenfalls nicht, obwohl dies als Option bei vergessenem Masterpasswort angegeben wird. Support nicht erreichbar, ich soll ein Upgrade auf Premium kaufen, obwohl ich dies bereits besitze. Chat fragt vorgegeben Themen ab und verweist auf die Community. Das Problem scheinen hier ja mehrere Nutzer zu haben. Sorry, Avira, so geht das nicht. Ich such mir einen anderen Anbieter. Und auf die Kommentare hier könntet Ihr gerne auch mal antworten.

## Most praised reviews (10 highest-rated)

### 5/5 — No Issues for AWHILE

*2026-07-17, version 2.29.6*

I’m fairly happy with this product. I do intermittently have issues signing in with my master password but it always ends up working eventually. I prefer this method to google management.

### 5/5 — Avira

*2026-02-10*

TB

### 5/5 — Security Breach

*2025-09-18, version 2.29.5*

I’m worried how secure is this App? 
In the Notes section of 1 Avira PWM entry I found this:
“Avira Vault Corrupted or Hacked:
Username: ********
Password: Happn Minder
Website: Bumble/Beeline, Rematch, and Busybee. okcupid/badoo”

### 5/5 — Danke für Support

*2025-06-17*

Nach einer Weile meldete sich der Support und mein Problem wurde abgeschlossen. Nun funktioniert alles wieder wie gewünscht. Somit ist die App wieder perfekt eingerichtet.

**Developer response:** Es tut uns leid, dass das Masterpasswort auf deinem iPhone nicht funktioniert. Wir verstehen, dass das sehr frustrierend ist. Bitte stelle sicher, dass die App auf dem neuesten Stand ist, und versuche, das Passwort zurückzusetzen. Falls das Problem weiterhin besteht, kontaktiere bitte unseren Support, damit wir dir weiterhelfen können.

Renata*Avira

### 5/5 — Bitte um Rückerstattung

*2024-09-19, version 2.29.5*

Bitte um Rückerstattung bei mir klappt es irgendwie nicht.

### 5/5 — PWM very good usually

*2024-05-19, version 2.29.3*

Started to have trouble with the iPhone app. Wouldn’t go past sign in until IOS updated to 17.5. Now back to working perfectly fine. Not sure why as the app worked really well until latest iPhone update. I highly recommend this app!

### 5/5 — Es muy lento

*2024-03-31, version 2.29.3*

Esta muy lento ingreso la clave maestra y demora demacrándolo

### 5/5 — Amazing

*2024-03-06, version 2.29.3*

A brilliant bit of kit. Have this over multiple PCs and it is brilliant. Simple to use (just don’t forget your master password lol)

### 5/5 — Trust this app

*2023-11-04, version 2.29.1*

I trusted Avira. It is useful for password manager and stores my strong password such as Google. Last Pass is very limited and cannot be use with both computer and mobile phone, only one can use. This is limitless and can switch either computer and/or mobile phone anytime. If you love this product, try pro version. Recommended and got it back since Im not using Avira for a year or so. Totally epik :)

### 5/5 — Miren que hacen para mejorar

*2023-10-20, version 2.29.1*

Es malísima la app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*
