# Avira Phantom VPN & Wifi Proxy — user reviews > 530 indexed App Store user reviews of Avira Phantom VPN & Wifi Proxy by Avira Holding, rated 4.60/5 from 6,028 ratings. - Source: https://appshunter.io/ios/app/avira-phantom-vpn-and-wifi-proxy/id1112484006/reviews - App overview in markdown: https://appshunter.io/ios/app/avira-phantom-vpn-and-wifi-proxy/id1112484006.md - Rating breakdown: 5★ 4,924 · 4★ 505 · 3★ 247 · 2★ 122 · 1★ 230 ## What do users think of Avira Phantom VPN & Wifi Proxy? Overall sentiment: neutral **Pros** - 🚀 Fast and reliable VPN - 🔒 Secure and private browsing - 👍 Easy to use interface - 💡 Useful free data allowance **Cons** - 🐛 Frequent disconnections and connection issues - 🔋 Drains battery quickly - 👎 Subscription issues and lack of customer support - 🤔 Limited server locations **Commonly reported bugs** - App crashes on launch after updates - Subscription not recognized even after payment - Inability to restore purchases - Slow connection speeds or no connection at all **Most requested features** - Automatic reconnect option - More server locations, especially in Asia and Africa - Better integration with iOS features like Siri and Shortcuts - Ability to bypass Netflix and other streaming blocks ## Newest reviews (11 of 530) ### 3/5 — Heavy load on speed *2026-03-19, version 3.9.8* My connection is 600 mbps with the VPN off and only 5 mbps with VPN on. Working with Avira support to find the problem but it has been three days now back and forth with no solution yet. ### 3/5 — Me funcionaba bien hasta iOS26 *2025-09-14, version 3.9.7* La app me funcionaba de maravilla, estoy en Europa y quería ver mis series en latino y la app me ayudaba mucho, no tenía problemas; pero actualice a iOS26 y ya no funciona, se bloquea, no conecta de hecho no hace nada al presionar Activar VPN, intento suscribirme para pagar y al presionar en comenzar y realizar el pago la app se cierra y me deja en la pantalla de inicio de mi dispositivo, me gustaba la app por que es la única que me dejaba disfrutar mis series pero ahora ya no va ### 2/5 — Unable to subscribe *2025-05-22, version 3.9.7* The app closes when I click the buy button, it’s been going on for days and I’m growing impatient, I was really impressed by the free mb I was given to browse which was what led to wanna subscribe but the app won’t let me, pls resolve this as I’m growing impatient ### 3/5 — Cannot buy pro *2025-04-21, version 3.9.7* The app crashes every time I try to buy pro. It does not let me buy it, so I am stuck at free ### 1/5 — Não funciona depois que paga *2025-01-25, version 3.9.7* Fiz teste na versão gratuita por 7 dias, funcionou mto bem, porém, para minha surpresa, após pagar o mensal o app não consegue conectar!! Dinheiro jogado fora!! ### 1/5 — Enfadada y estafada me siento *2025-01-21, version 3.9.7* Probé los 7 días gratis funcionaba de maravilla y ahora que le puse suscripción no funciona que estafa 😤 ### 2/5 — Me robaron *2025-01-21, version 3.9.7* Pague la mensualidad y a las 3 horas me dice de pagar de nuevo, como si ya no hubiera pagado y no entiendo porque ### 3/5 — No funciona *2025-01-21, version 3.9.7* Pagué para tener datos ilimitados y no conecta a la red, le pongo activar y no pasa nada. Quiero mi dinero de vuelta. ### 1/5 — Horrível *2025-01-19, version 3.9.7* As poucas vezes que consigo conectar, a conexão sai em menos de 5 minutos. Estou pagando atoa ### 4/5 — Crash *2025-01-12, version 3.9.7* I just downloaded the app on my iPhone 15 Pro Max on iOS 18.2 it keeps crashing when I try to purchase the trial version. Is there any way to fix this? ### 1/5 — Rubbish. Avoid *2025-01-05, version 3.9.7* Complete rubbish. The app promised 7 days trial but charged me immediately on sign up. On top of that, the servers list never populated so I wasn’t even able to select the location I wanted. Refund. Uninstall. Bin. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fraud *2026-05-07, version 3.9.8* Its a fraud app. Takes your money and delivers nothing. ### 1/5 — Discusting money thieves *2026-03-12* Pathetic I don’t know why so many stupid incompetent companies can give you ten minors if stuff than demand and overpriced subscription monthly! For somthing that should be so simple ### 1/5 — Worthless *2025-09-16, version 3.9.7* The app isn’t recognized by iOS 26 as being installed and therefore doesn’t work on my 16 Pro Max; when you press to connect to the vpn, nothing happens. The app can’t even recognize when the phone is connected to WiFi. ### 1/5 — Subscribe not working *2025-09-07, version 3.9.7* Whenever I clock subscribe the app closes, I tried in different phones and always the same. I’m using iOS 18 ### 1/5 — 為什麼點擊訂閱就會閃退？ *2025-07-31, version 3.9.7* 贈送的流量用完後，點擊訂閱生基專業版，app就會退出。這是怎麼回事？ ### 1/5 — Comprei e não consigo usar *2025-06-22, version 3.9.7* Comprei e não consigo usar, comprei o anual e até agora não consegui usar. Nao encontro um suporte pra me ajudar. Poucas informações de usabilidade. Se não resolver vou pedir reembolso, peguei o plano pro. ### 1/5 — Strange occurrence *2025-03-16, version 3.9.7* I subscribed to the free trial and seems to work quite good but in the middle of browsing it disconnects and you can't get it to reconnect unless you close the app and restart it again. Very annoying issue and I will not be continuing my subscription. ### 1/5 — Uygulama beni atıyor *2025-03-07, version 3.9.7* Abonelik aşamasına geldiğim anda program kendi kendine kapanıyor. Nasıl bir çözüm bulunabilir? ### 1/5 — Worst app! *2025-02-20, version 3.9.7* Even after subscribing, it says “no network available”. Waste of money. ### 1/5 — Arnaque *2025-02-05* J’ai payé 7,99€ pour rien l’application me demande une nouvelle fois de payer pour accéder à la version pro. A fuir !! **Developer response:** Désolé d'entendre parler du problème ! Tout d'abord, vérifiez votre courrier électronique pour obtenir une confirmation d'achat et assurez-vous que vous êtes connecté au bon compte Avira sur my.avira.com. Si votre abonnement n'est pas reconnu, essayez de réinstaller l'application et de vous connecter. Pour les problèmes persistants, visitez support.avira.com pour contacter l'assistance. Hür*Avira ## Most praised reviews (10 highest-rated) ### 5/5 — Error *2026-06-02* Hi please do something about avira phantom vpn “server not responding” error . Some times it appears randomly. Exactly randomly. in some hours of day its good but then the error starts annoying me. I think some ports getting banned by our dictator Stone Age regime in Iran. Please set the connections on more stable ports. I love Avira and don’t gonna change my vpn. Greetings from Iran. Sent from my iPhone ### 5/5 — The App *2026-03-25, version 3.9.8* This app is the best app I have used thus far. Best prices. Phenomenal service. Very easy to use. Thank you to the creators and team. ### 5/5 — VPN profili indirilemiyor *2025-09-17, version 3.9.7* 15 pro telefon ve iOS 26 sürümünü kullanıyorum maalesef uygulama iniyor ancak VPN profili inmediği için bağlantısı sağlanamıyor ### 5/5 — Ios26 *2025-09-16, version 3.9.7* When I upgrade ios version 26, avira vpn cannot use with wifi ad mobile data. How can I fix this problem? ### 5/5 — Works well and fast *2025-07-27, version 3.9.7* Seems first rate because NordVPN who we use also often presents NordVPN when you look up the IP address which immediately rings alarm bells to banks etc. This one generally just has Amazon’s which could be anything. ### 5/5 — Love it *2025-06-25, version 3.9.7* So good ### 5/5 — Installation *2025-05-20, version 3.9.7* L’installation est à s’arracher les cheveux, quand on veut demander à la communauté > réponse vous n’êtes pas inscrit!? Quid, c’est quoi comme réponse, soyez plus clairs s’il vous plait! Bien à vous Robert ### 5/5 — SIMPLEMENTE ESPECTACULAR!!! *2025-03-13, version 3.9.7* Lo amo , el mejor VPN honestamente 🙏🏻🙏🏻 ### 5/5 — App no longer works *2025-02-26, version 3.9.7* Avira Phantom VPN & WiFi Proxy paid £30.99 on Apple and it doesn’t work. All it does is ask me to sign up and pay again and then the app closes. Only ever worked once ### 5/5 — Need to update the application *2024-12-13, version 3.9.7* Your application need to update for iOS 18.2. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*