# Avis Car Hire — user reviews > 146 indexed App Store user reviews of Avis Car Hire by Avis Budget EMEA Ltd., rated 4.53/5 from 10,379 ratings. - Source: https://appshunter.io/ios/app/avis-car-hire/id883735332/reviews - App overview in markdown: https://appshunter.io/ios/app/avis-car-hire/id883735332.md ## Newest reviews (12 of 146) ### 4/5 — Mr *2026-08-20, version 5.17.50* Send me emails with discounts, then when i try to use them i get rejected ### 3/5 — Just ok. *2026-08-13, version 5.17.49* Bit glitchy, doesn’t always work when trying to do basic things like make a booking. Can be frustrating. Fine when it works (of course). ### 3/5 — Verify ID Issue *2026-08-06, version 5.17.48* I’ve tried to verify my ID several times but it just doesn’t work ### 5/5 — Good options and price *2026-07-28, version 5.17.46* Easy to use and good choices ### 5/5 — Ease of use *2026-07-27, version 5.17.46* The app is easy to use thank you ### 5/5 — Amazing *2026-07-23, version 5.17.46* Always class so fast and efficient have been using Avis for over 24 years amazing ### 3/5 — App crashes *2026-07-15, version 5.17.45* App crashes when trying to access ‘location details’ within current booking. Also the modify booking function is not working. The date does not match with the actual day in the calendar provided and any input fails. Please fix. ### 5/5 — Avis Car Rental *2026-07-04, version 5.17.44* Quick and easy registration and sign in - easily navigated the site found the car size I required at a price I was happy to pay - no fuss and quick payment to make the whole transaction seemless - I would have no hesitation in recommending to family/friends and work colleagues ### 5/5 — Peter Oborn *2026-07-04, version 5.17.44* At long last. An really easy to use Avis app. Great that existing damage is now also recorded on the app, but what if one finds something else? Thank you. ### 5/5 — Excellent *2026-07-03, version 5.17.44* Excellent and easy to use. ### 5/5 — Mr Obrien *2026-07-02, version 5.17.44* Excellent App. Very easy and quick to manage and book cars from. Thanks. ### 5/5 — Handy Car Hire App *2026-06-29, version 5.17.43* Great for hires across the globe ## Most critical reviews (10 lowest-rated) ### 1/5 — No internet - wrong! *2026-08-14, version 5.17.49* Says no internet while there’s plenty of internet. ### 1/5 — Fails to see reservations *2026-08-11, version 5.17.48* Can’t use the app as it fails to recognise my reservation, waste of space on my phone. ### 1/5 — Never use the guest function *2026-08-06, version 5.17.48* App lost my booking and left me flying to Ireland with no idea if I would have a car when I got there. Super stressful, awful design not mimicked by other apps that store your booking whatever the booking method. Will not be using in future. ### 1/5 — Cannot process *2026-07-22, version 5.17.46* Three days of “Something went wrong”. Poor. Would not recommend. ### 1/5 — Failed ID verification *2026-07-15, version 5.17.45* Despite making contact with Avis I remain unable to verify my ID, as each time it rejects the photograph of my Drivers licence (rear if the card).. and after multiple attempts the situation remains. ### 1/5 — Horrible *2026-07-14, version 5.17.45* Impossible to cancel a booking via the app. Customer service is absolutely useless and are now 100% relying on AI. ### 1/5 — Poor remote customer service *2026-07-03, version 5.17.44* The app always has errors when attempting to enquiry or provide feedback with try later but when it works the customer service behind doesn't match up. Uncertain if feedback is even received as any enquires are not even acknowledged and calling is always 30 min waiting time. ### 1/5 — ID Verification *2026-07-01, version 5.17.44* The app is asking me to verify my ID, but fails every time. The app doesn’t seem to take a clear photo of my ID. No one at Avis Customer Service wants to help. Terrible app, terrible Customer Service. ### 1/5 — Careful using their system *2026-06-28, version 5.17.43* When I reserve MIA for Miami international airport it defaults to other Miami addresses. Big problem since I got charged double price when I went to pick up car. ### 1/5 — App never works *2026-06-23, version 5.17.43* Constant errors ## Most praised reviews (10 highest-rated) ### 5/5 — Mr Obrien *2026-08-25, version 5.17.50* Excellent App. Very easy and quick to manage and book cars from. Thanks. ### 5/5 — Better than the website *2026-08-21, version 5.17.50* Saved me having to call in ### 5/5 — Car booking *2026-08-19, version 5.17.50* Quick, easy and reliable experience ### 5/5 — Always use Avis *2026-08-15, version 5.17.49* Excellent selection of cars and pick up and drop off very easy. Great service too especially at Glasgow Central Station! ### 5/5 — Great easy app *2026-08-11, version 5.17.48* Excellent easy process and well worth using to save time at pickup ### 5/5 — Excellent *2026-08-10, version 5.17.48* It’s a great service very efficient and cost effective for quick trips to Venice and surrounding areas will use it again ..thank you ### 5/5 — Efficient *2026-08-10, version 5.17.48* Efficient App ### 5/5 — Location minibus *2026-08-03* Facile, rapide et prix abordable **Developer response:** Bonjour 😀 Merci pour votre retour ! Nous sommes très ravis d'apprendre que votre expérience à nos côtés se soit révélée positive. À très bientôt pour de nouvelles aventures avec Avis ! Bonne journée -QG ### 5/5 — Car low mileage *2026-07-31, version 5.17.47* Very good car, upgraded and very happy. ### 5/5 — Excellent *2026-07-30, version 5.17.46* Easy to Use and book --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*