# Aviva DigiCare+ Workplace — user reviews

> 60 indexed App Store user reviews of Aviva DigiCare+ Workplace by Aviva PLC, rated 4.80/5 from 8,192 ratings.

- Source: https://appshunter.io/ios/app/aviva-digicare-plus-workplace/id1531444866/reviews
- App overview in markdown: https://appshunter.io/ios/app/aviva-digicare-plus-workplace/id1531444866.md

## Newest reviews (13 of 60)

### 4/5 — Good health check

*2026-07-03*

An easy way to get your health check with a video consultation with a GP on any necessary steps to take. 
4 stars only because the app is not intuitive on finding the health report since you have to select the greyed out complete tab. Grey normally means not available/selectable to me

### 3/5 — Needs to remember your login

*2026-05-12*

Most good apps nowadays don’t need to you manually log in every time you go to use them. This one does, and also doesn’t feel particularly well designed to find what you’re looking for in the app - I just had a consultation but couldn’t find where to have the consultation in the app, until it magically appeared in a blank space on the main screen…

**Developer response:** Hi Edmund - Thanks for taking the time to share this – it’s really helpful. We’re glad you were able to have your consultation, but it’s not how it should feel getting there. Having to log in each time and then not being able to easily find where to join isn’t a smooth experience, and we can see why that’s frustrating.

We’re always working to improve how the app feels and flows, so feedback like this really matters. It helps us focus on making things clearer and easier to use, especially around appointments. Thanks again for sharing this with us 👍

### 5/5 — David

*2026-03-02*

Life changing service! Very good doctors. I was trying to book appointment with my local gp and not was able to see dr for a year just nurse it’s very bad . And this service is salvation. Thank you !

**Developer response:** Thank you for sharing this – what an incredible review to read. We’re so glad DigiCare+ Workplace has made such a difference for you.

Not being able to see your GP for so long must have been really frustrating, especially when you just want to speak to a doctor. Hearing that our service felt like a real lifeline – even a bit of salvation – means a lot to us. That’s exactly why we’re here.

If you ever need support again, we’ll be right by your side. And we’re so pleased the doctors were able to help you when you needed it most. 😊 
~ Aviva Social Team

### 5/5 — Helpful

*2026-02-25, version 3.4.0*

Helpful and easy to use

### 5/5 — Mr

*2026-01-17, version 3.4.0*

He is very friendly and given me assurance with examples

### 5/5 — Consultation

*2026-01-04, version 3.4.0*

Easy and very straightforward

### 5/5 — Amazing service!!!

*2025-10-14, version 3.3.2*

Thoroughly recommend this service. Quick, efficient and exactly what I needed for eczema meds.

### 5/5 — Very satisfied

*2025-08-31*

Dr Aneela takes the time to listen and explain everything thoroughly, which made me very comfortable and confident… thank you Dr for your patience… thank you Aviva

**Developer response:** Thanks for your lovely feedback.

It's really nice to hear that you've had a positive experience with us recently 💛 

~ Aviva Social Team

### 5/5 — Great service

*2025-08-04, version 3.3.0*

The doctor SB was friendly and professional. Was a relief to speak to someone who understands women’s health issues.  Thank you

### 5/5 — Fantastic Doctor & Service

*2025-07-04*

Today I had a video consultation and the doctor was excellent. He listened to everything I said and is referring me for further help with this ongoing saga I have.  Medication prescribed he was absolutely brilliant.

**Developer response:** Thanks so much for your kind words! 😊 

We’re really glad to hear your video consultation went so smoothly and that the doctor provided such attentive care. It’s great to know you felt listened to and supported. Wishing you all the best on your journey to feeling better!

~ Aviva Social Team

### 5/5 — Attentive

*2025-06-19, version 3.2.0*

Doctor was very attentive

### 5/5 — Adele

*2025-02-01, version 3.1.0*

Brilliant service. Thank goodness for this app

### 5/5 — Doctors

*2025-01-23, version 3.1.0*

Excellent

## Most critical reviews (10 lowest-rated)

### 1/5 — Stuck in the medical profile review page

*2026-07-28, version 3.5.1*

Stuck on the medical profile review page. Keep putting my details in and saving them. Click proceed. It returns to the medical profile page. Won’t take me to a Home Screen or side buttons don’t appear. Nothing.

### 1/5 — Doesn’t work

*2026-04-17, version 3.4.0*

Unimpressed with this. App, unable to process my request.

### 1/5 — Useless and unhelpful

*2026-02-11, version 3.4.0*

Waste of time, put in the notes what I wanted to discuss and she said she could only discuss one thing!

### 1/5 — App video and voice did not work

*2025-09-26, version 3.3.1*

The app did not work fully. Dr Deepa was unable to see me and hear me. However, I was able to see here and was able to hear her by phone call. This is unfortunate as it would have been good to see Dr Deepa face to face for a better experience. And she could see my symptoms

### 1/5 — Unhelpful

*2025-08-18, version 3.3.1*

Unhelpful - ‘hands tied by policy’ approach’. Unwilling to understand nuance etc.

### 1/5 — Log in every time?

*2025-08-01, version 3.3.0*

Shocking that you have to log in every time

### 1/5 — Annoyed

*2024-12-23, version 3.0.5*

It isn’t opening. I need to book an appointment before Christmas and it’s just not loading any details.

### 1/5 — Pathetic by all accounts

*2024-11-17*

Pathetic app, barely functional with a horrible user interface. Employees are generally rude and unhelpful, and quick to rush you on. Virtual GP appointment timings are few and far between, and usually with atleast a day’s delay. Much better virtual GP providers to be found. Alongside a terrible “medical” company policy with a maximum of two weeks for ALL fitnotes, no matter the cause. Pathetic.

**Developer response:** Hi there, 

Thank you for taking the time to share your review with us. If you're experiencing any difficulties with the app or any feedback you'd like to pass over, please get in touch with the team via email digicaresupport@squarehealth.com. They will be able to assist further and log any feedback for you. 

~ Aviva Social Team

### 1/5 — Crashing on startup

*2024-10-07*

Everything worked fine when I installed months ago, fast forward a few months and I can’t even open the app. It crashes on launch and have tried following the steps mentioned in other reviews about clearing safari cache but with no change. App support link just takes you to the Aviva website with no clear way of contacting app support.

**Developer response:** Hi Gaz, thanks for taking the time to share your experience. Please email the team on digicarehelp@squarehealth.com. They'd be able to help or point you in the right direction. 
~ Aviva Social Team

### 1/5 — Keeps logging you out

*2024-06-04, version 3.0.1*

Can’t do anything with this app as it keeps logging you out. Waste of my employers money

## Most praised reviews (10 highest-rated)

### 5/5 — Appointment with Dr Mehreen Hooda

*2026-08-24, version 3.5.1*

Very nice doctor and impressed by the appointment I had

### 5/5 — Great doc

*2026-08-07, version 3.5.1*

Jack Hurley very informed and helpful

### 5/5 — Simple and amazing

*2026-08-03, version 3.5.1*

It is easy to do consultations. Great app

### 5/5 — Sujithraj somarajan

*2026-07-20*

I’ve had a fantastic experience with Aviva DigiCare. It’s incredibly easy to book appointments and speak with a doctor whenever needed. The doctors are professional, knowledgeable, and genuinely helpful, taking the time to listen and provide great advice. The whole service is convenient, efficient, and reassuring. Thank you, Aviva DigiCare, for providing such an excellent service—I highly recommend it!

**Developer response:** This is just the experience our app is designed for. Thanks for the great review ☺️

### 5/5 — Efficient service

*2026-07-18, version 3.5.0*

Dr Malik provided an excellent and efficient service.

### 5/5 — Very helpful

*2026-07-14, version 3.5.0*

The doctor was very friendly and helpful. Thankyou

### 5/5 — Lovely doctor

*2026-07-02, version 3.5.0*

The doctor was really lovely, helped me with my problem and prescribed me with the right medication!

### 5/5 — Great service

*2026-04-24*

Really good experience of this service, fast to get appointment GP friendly and sensible would recommend

**Developer response:** Hi - Thanks so much for the lovely review 😊 You mentioned how quick it was to get an appointment, and that the GP was friendly and sensible – that’s exactly the experience we’re aiming for. It can really make a difference, so we’re really pleased it worked well for you. Thanks again for the recommendation. We’re glad the Digital GP service was there when you needed it 💛

### 5/5 — Murat biçer

*2026-04-01, version 3.4.0*

It was really nice to talking to Dr Allen , she has explain every thing very clearly. Thank you

### 5/5 — First time using the service

*2026-03-21*

It was flexible with immediate availability and options of timing and professionals to select from. Call was informative and useful with some solutions provided.

**Developer response:** This is brilliant to hear! 😄🙌
So glad the app gave you instant availability, flexible timing, and a choice of professionals, that’s exactly what it’s built for. Even better that the call itself was genuinely helpful and offered real solutions.
Thanks so much for the feedback, love knowing the service is doing its job! 💛📱

~ Aviva Social Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
