# Aviva DigiCare+

> Digital health and wellbeing benefits for Aviva policyholders and their families. (iPhone/iPad app by Aviva PLC.)

- Source: https://appshunter.io/ios/app/aviva-digicare-plus/id1531444680 (this page in markdown: same URL + `.md`)
- Developer: [Aviva PLC](https://appshunter.io/developer/404523281)
- Category: Lifestyle
- Price: Free
- Rating: 4.66/5 from 2,012 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 51 MB
- Languages: American English
- Released: 2020-10-16
- Data updated: 2026-09-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aviva-digicare-plus/id1531444680/reviews.md

## What is Aviva DigiCare+?

The Aviva DigiCare+ app can help you and your family prevent, detect and manage health and wellbeing problems directly from your phone.


The app offers a range of complimentary health and wellbeing benefits provided by Square Health and other carefully selected partners (some optional benefits may incur a charge). 
It’s available to customers who have taken out an Aviva Personal Protection policy (excluding Simple Life Insurance) 
 
What’s included with the Aviva DigiCare+ app?
•	Digital GP: Unlimited online GP consultations for you and your family, available 24/7 365 days a year through the app. Speak to qualified, experienced practitioners whenever you need them. 
•	Nutrition support: Advice on improving your eating habits as part of a healthier lifestyle.
•	Mental health support: Expert consultations and advice that’s tailored for you.
•	Second medical opinion: Get another expert medical opinion on your diagnosis and treatment plan.
•	Bereavement support: Practical and emotional help during those difficult times when a loved one passes away.
•	Physiotherapy consultations: To help get you back after injury as quickly as possible (available to customers with an Aviva Income Protection+ policy).
•	Personal Trainer Service: Expert-led sessions each year to support wellbeing and encourage an active lifestyle. 
•	Annual health check: A test for 20 different health markers for the following risk areas; diabetes, liver, kidney, bone, gout, proteins and cholesterol. The Health check is a chargeable service. 
•	Bupa Anytime Healthline: Everyday health support with unlimited phone calls 24/7

For more detailed information regarding these services please read our Aviva DigiCare+ Brochure:
https://www.aviva.co.uk/adviser/documents/view/pt25001c.pdf
 
NOTE: Access to Aviva DigiCare+ is by invitation only. Terms & Conditions and the Privacy Policy are in-app and must be agreed to at registration. Aviva DigiCare+ is available to residents of Great Britain, Northern Ireland, the Channel Islands and the Isle of Man, at home or abroad (some restrictions may apply). The app must be downloaded in the UK prior to use. (Mobile data charges may apply). These services are non-contractual benefits Aviva can withdraw at any time.

## Key features

- 24/7 Digital GP consultations
- Nutrition and mental health support
- Second medical opinion
- Bereavement support
- Physiotherapy consultations
- Annual health check

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/aviva-digicare-plus/id1531444680/reviews.md

### 1/5 — Can't get past the medical profile

*2026-05-10*

I think in theory this app is meant to be amazing, but I can't get past making the medical profile section. That's the only page it will open to, and I've completed the profiles so now what? Very frustrating as I'm trying to explore what's available to me

**Developer response:** Hi - Thanks for the feedback. We know how frustrating that is when you just want to look around the app and get it ready for when you'd like to use it. Please email digicaresupport@squarehealth.com, and they'll get this sorted for you as quick as they can. Please include as much detail as you can within your email, including screenshots of the trouble you're facing.

### 5/5 — Excellent service Dr Malik

*2026-04-11, version 4.5.0*

Great service

### 1/5 — Can’t login

*2026-02-16, version 4.5.0*

Can’t login to the app and couldnt assign a new member to my policy before that. App is completely broken

### 1/5 — Can’t log in to the app

*2026-02-11, version 4.5.0*

Logging in just takes me to a website and never logs me into the app

### 1/5 — Seems a common problem

*2026-01-30, version 4.5.0*

Can’t access Health Check results via app or webpage.

Obviously a common issue that Aviva can’t be bothered fixing.

### 1/5 — Unable to see anything

*2026-01-29, version 4.5.0*

When I log in it just takes me to my policies! Not helpful. Re installed app still doesn’t work

### 1/5 — POS

*2026-01-27, version 4.4.0*

I don’t know what happened but now the app kick me apt all the times and when I try to login use the browser and give me nothing. You need to fix this immediately. What a shame.

### 1/5 — Useless

*2026-01-23, version 4.4.0*

Can never access the app. Just takes me to the Aviva app

### 5/5 — No longer works

*2026-01-13, version 4.4.0*

Does not take me to the benefits page anymore. Diverts straight to Aviva insurance site

### 1/5 — App doesn’t work

*2026-01-10, version 4.4.0*

I have tried repeatedly to get into the app. But I just get caught in a loop, logging via  in but unable to access the digicare+ app itself. I am not alone in having this problem. The developer really needs to sort this out.

## Frequently asked questions about Aviva DigiCare+

### What is Aviva DigiCare+?

Aviva DigiCare+ offers a suite of health and wellbeing services to eligible Aviva policyholders. This includes 24/7 digital GP consultations, mental health support, nutrition advice, and more, all accessible through the app.

### Who can access Aviva DigiCare+?

Access is by invitation only and is available to customers who have taken out an Aviva Personal Protection policy, excluding Simple Life Insurance. It is available to residents of Great Britain, Northern Ireland, the Channel Islands, and the Isle of Man.

### Does Aviva DigiCare+ offer physiotherapy?

Yes, physiotherapy consultations are available to customers with an Aviva Income Protection+ policy. These consultations aim to help you recover from injury as quickly as possible.

### Is there a cost for the annual health check?

Yes, the annual health check, which tests for 20 different health markers, is a chargeable service. Other benefits provided by Square Health and partners are complimentary, though some optional benefits may incur a charge.

### How often is Aviva DigiCare+ updated?

The latest version of Aviva DigiCare+ is 4.5.0, last updated on January 29, 2026. Updates typically include new features, bug fixes, and performance improvements to enhance user experience.

### What is the age rating for Aviva DigiCare+?

Aviva DigiCare+ has an age rating of 4+. This indicates that the app is suitable for children aged 4 and above, with parental guidance recommended for younger users.

### Can I use Aviva DigiCare+ abroad?

Aviva DigiCare+ is available at home or abroad for eligible users, although some restrictions may apply. The app must be downloaded in the UK prior to use.

### What is the user rating for Aviva DigiCare+?

Aviva DigiCare+ is highly rated by users, with an average of 4.7 stars from 2,012 ratings. This suggests a generally positive user experience and satisfaction with the app's services.

## Version history (last 5 releases)

### 4.5.2 — 2026-08-06

Improvements to appointment booking and account information, alongside updates to enhance app performance, security and overall customer experience.

### 4.5.1 — 2026-07-01

Technical upgrades to improve app security, stability, and support more personalised services.

### 4.5.0 — 2026-01-29

Unlimited Digital GP appointments, enhanced mental health, nutritional and bereavement support, plus a new personal training service.

### 4.4.0 — 2025-08-20

The latest app update includes enhanced database performance and security updates.

### 4.3.0 — 2025-07-03

This release contains important security upgrades to maintain performance of the application.

## More apps by Aviva PLC

- [MyAviva - Insurance & finance](https://appshunter.io/ios/app/myaviva-insurance-and-finance/id852352703)
- [Aviva Wellbeing](https://appshunter.io/ios/app/aviva-wellbeing/id1239349452)
- [Aviva Digital GP](https://appshunter.io/ios/app/aviva-digital-gp/id1295749750)
- [Aviva Live](https://appshunter.io/ios/app/aviva-live/id1448672066)
- [Investors Live](https://appshunter.io/ios/app/investors-live/id1448691965)

All apps by Aviva PLC: https://appshunter.io/developer/404523281

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
