# Aviva Digital GP

> 24/7 GP video consultations and repeat NHS prescriptions with free UK delivery. (iPhone/iPad app by Aviva PLC.)

- Source: https://appshunter.io/ios/app/aviva-digital-gp/id1295749750 (this page in markdown: same URL + `.md`)
- Developer: [Aviva PLC](https://appshunter.io/developer/404523281)
- Category: Finance
- Price: Free
- Rating: 4.79/5 from 35,673 App Store ratings · 176 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.4 · 54 MB
- Languages: American English
- Released: 2017-11-03
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aviva-digital-gp/id1295749750/reviews.md

## What is Aviva Digital GP?

Get free, around the clock access to GP video consultations and repeat NHS prescriptions with free UK delivery, all at the touch of a button.

•	Access to GP video consultations
•	Choice of GP and keep the same GP for multiple appointments
•	Consultation advice and history stored in-app
•	Private prescription service, fit notes and open referrals
•	Repeat NHS prescriptions/medication with free UK delivery - (all NHS England exemptions accepted) 
•	Add your children under 16 to your account for GP consultations

NOTE: Access to Aviva Digital GP is by invitation only. Terms & Conditions in-app and must be consented to at registration.

Aviva Digital GP is available to residents of Great Britain, Northern Ireland, the Channel Islands and the Isle of Man, at home or abroad. Must be downloaded in the UK prior to use. (Mobile data charges may apply)

## Key features

- 24/7 GP video consultations
- Repeat NHS prescriptions
- Free UK delivery
- Choice of GP
- Private prescriptions and fit notes
- Add children under 16

## What do users think of Aviva Digital GP?

Overall sentiment: mixed

**Pros**

- 👨‍⚕️ Knowledgeable and empathetic doctors
- 🚀 Quick appointment booking and access
- ⏰ Convenient out-of-hours availability
- 💬 Clear communication and helpful advice
- 🏥 Efficient referral process
- 😊 Friendly and supportive medical staff
- 📱 Easy-to-use service once logged in
- ⚡ Same-day consultation availability

**Cons**

- 🐛 Frequent login issues and session timeouts
- 🔒 No biometric authentication support
- 📹 Video and audio quality problems
- ⏱️ Slow app performance and loading times
- 🔐 Cannot paste passwords (security concern)
- 📅 Limited appointment slot availability
- ❌ Video calls frequently disconnect
- 🎨 Outdated and poor UI/UX design
- ⚠️ Generic error messages
- 🔄 Requires re-login every 10-15 minutes
- 📊 Fragmented health information display
- 🚫 Inconsistent appointment booking system

**Commonly reported bugs**

- Login credentials not accepted despite reset attempts
- App crashes and freezes during use
- Password field does not accept pasted input
- Session logs out after 10-15 minutes of inactivity
- Video call connection failures and disconnections
- Audio quality issues during consultations
- App hangs when booking appointments
- Generic 'Something went wrong' error messages without details
- Video call button unresponsive or non-functional
- Appointment slots show as available but become unavailable immediately
- Screen dims during video calls on iPad
- App does not sync across devices
- Password reset emails not received
- Video connection reports weak signal despite strong WiFi
- Consultation feedback form fails to submit
- Verification code fields do not accept pasted input
- App forces portrait mode only
- Keyboard does not start for mandatory password changes on iOS 15.0

**Most requested features**

- Biometric authentication (Face ID, fingerprint)
- Password manager support with paste functionality
- Extended appointment availability (next day and beyond)
- Consolidated health insurance and referral information
- Better information architecture and UI redesign
- Session persistence to reduce re-login requirements
- Ability to discuss multiple health issues per appointment
- Alternative contact methods (phone, email) for support
- Landscape mode support for iPad
- Screen wake lock during video calls
- Clear password policy requirements
- Verification code paste functionality
- iOS Keychain support
- Better appointment slot display across full day
- Offline support or alternative connection methods

## Recent user reviews (10 of 176)

All indexed reviews: https://appshunter.io/ios/app/aviva-digital-gp/id1295749750/reviews.md

### 5/5 — Polite and understanding

*2026-09-02, version 6.0.4*

Very polite doctor who took time and listened.

### 5/5 — Same day appt

*2026-08-28, version 6.0.4*

Lovely gp so convenient

### 5/5 — Fantastic and Polite

*2026-08-25, version 6.0.4*

Doctor was extremely helpful and polite! Got straight to the point and resolved my issue. Thank you!

### 5/5 — Is an ok app

*2026-08-24, version 6.0.4*

Still finding my way around but seems to do the job.

### 5/5 — Just a fantastic service

*2026-08-24, version 6.0.4*

The service is just fantastic, this is really like what we all remember back in time with the service we got with the NHS. This now is setting the standard so keep doing what you are doing

### 5/5 — Helpful

*2026-08-18, version 6.0.4*

Prompt appointment, clear questions, helpful solutions and a plan forward

### 5/5 — GP consultation

*2026-08-16, version 6.0.4*

Dr Mirza was very patient and understanding, he was confident in what he believes will be my next course of action and has referred me to the appropriate directorate.

### 5/5 — Mr

*2026-08-13, version 6.0.4*

Exceptional Dr, listened very thorough great service

### 5/5 — Friendly and knowledgeable

*2026-08-07, version 6.0.4*

Friendly doctor who asked in depth questions to ensure he was making the right diagnosis. Seemed very knowledgeable

### 5/5 — Superb

*2026-08-06, version 6.0.4*

Fast, efficient, excellent service

## Frequently asked questions about Aviva Digital GP

### What services does Aviva Digital GP offer?

Aviva Digital GP provides 24/7 access to GP video consultations, repeat NHS prescriptions with free UK delivery, private prescriptions, fit notes, and open referrals. You can also choose your preferred GP and keep them for multiple appointments.

### How do I get repeat NHS prescriptions?

You can request repeat NHS prescriptions through the app. All NHS England exemptions are accepted. Once approved, your medication will be delivered to you free of charge within the UK.

### Is Aviva Digital GP free to use?

Based on the provided information, the app itself is free to download and use. However, access to Aviva Digital GP is by invitation only, and terms and conditions must be consented to at registration.

### Who can use Aviva Digital GP?

The app is available to residents of Great Britain, Northern Ireland, the Channel Islands, and the Isle of Man. It can be used at home or abroad, but must be downloaded in the UK prior to use. Mobile data charges may apply.

### Can I add my children to my account?

Yes, you can add your children under 16 to your account to enable them to have GP consultations through the app. This allows for convenient healthcare management for the whole family.

## Version history (last 5 releases)

### 6.0.4 — 2026-08-05

Improvements to registration, appointment booking and account information, alongside updates to enhance app performance, security and customer experience.

### 6.0.3 — 2026-07-01

Technical upgrades to improve app security, performance, and reporting accuracy for customers

### 6.0.2 — 2026-05-13

General enhancements.

### 6.0.1 — 2026-02-26

General enhancements to the service

### 6.0.0 — 2025-09-30

App performance and maintenance updates.

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## More apps by Aviva PLC

- [MyAviva - Insurance & finance](https://appshunter.io/ios/app/myaviva-insurance-and-finance/id852352703)
- [Aviva Wellbeing](https://appshunter.io/ios/app/aviva-wellbeing/id1239349452)
- [Aviva Live](https://appshunter.io/ios/app/aviva-live/id1448672066)
- [Investors Live](https://appshunter.io/ios/app/investors-live/id1448691965)
- [Aviva DigiCare+](https://appshunter.io/ios/app/aviva-digicare-plus/id1531444680)

All apps by Aviva PLC: https://appshunter.io/developer/404523281

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*