# Aviva Smart Health — Say hi to health and wellbeing

> Integrated health, wellbeing, and lifestyle support for select customers and families. (iPhone/iPad app by Teladoc Health UK.)

- Source: https://appshunter.io/ios/app/aviva-smart-health/id6740872502 (this page in markdown: same URL + `.md`)
- Developer: [Teladoc Health UK](https://appshunter.io/developer/1805104628)
- Category: Health & Fitness
- Price: Free
- Age rating: 17+
- Requires: iOS 15.6 · 71 MB
- Languages: American English
- Released: 2025-02-16
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/aviva-smart-health/id6740872502/reviews.md

## What is Aviva Smart Health?

Meet the Aviva Smart Health app. It brings together your physical health, mental wellbeing and lifestyle support − all under one roof. And it will be around for you and the people who matter to you, whenever you need it.

It’s provided to select Aviva Life & Pensions UK Limited customers – whether you’re a policyholder or get your insurance through work.

Aviva Smart Health is free for you, your partner and children up to age 21. So use it as much as you need from wherever you are, whether that's now or in the future.

FREQUENTLY ASKED QUESTIONS

Can I use the Aviva Smart Health app? ?

Aviva Smart Health is provided to select Aviva Life & Pensions UK Limited customers by Teladoc Health. Your policy pack will tell you if you have Aviva Smart Health – or if you get access through your employer, they’ll be able to confirm whether you can use it.

How do I get started?

You’ll need to complete a secure, one-time ID check before using the Aviva Smart Health service for the first time. It’s a simple, quick, and easy process to follow – all in line with Care Quality Commission guidelines. Make sure you have your passport or driving licence to hand, as well as your policy number or scheme code (you get this from your employer).

How often can I use Aviva Smart Health?

As many times as you need − there’s no limits on usage.

## Key features

- Physical health tracking
- Mental wellbeing support
- Lifestyle resources
- Family access
- Unlimited usage

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/aviva-smart-health/id6740872502/reviews.md

### 1/5 — Dismal setup process

*2026-01-29, version 1.5*

The app is completely non functional you can’t even create an account in one go, they’ve removed system features that would make it easy to autofill the form, and it wouldn’t accept my policy number even though I was copying it from the aviva portal (by writing it down because you can’t close the app for a second during the setup).

### 1/5 — Meh

*2026-01-23, version 1.5*

There isn’t much on this other then maybe the doctor 24/7 support if you can’t get to your GP, but even then they will either make you pay for prescription or refer you back to NHS so …?

I thought the mental health might be useful but even tho it says you get it, you are taken to a form and told you don’t qualify even though how do they know from a few basic questions what anyone is really going through? So that was non existent…. They should at least talk to you and refer you if they really think they can’t help, then rejecting you outright.

Fitness plan is a standard guide they send everyone.. you could find them online for free I’m sure….

Overall not impressed what a waste of time.

### 1/5 — Terms and conditions

*2026-01-21, version 1.5*

iPhone App won’t tick terms and conditions to progress to next part of the app

### 1/5 — Rubbish

*2025-12-14, version 1.0.4*

The healthcare is non existent,  the app is rubbish. They wouldn’t treat me in case it was something serious. Seriously!!

### 1/5 — Login issues

*2025-08-25, version 1.0.2*

Tried to register but just comes up with an error message saying ‘please contact Teladoc Health to resolve this issue’

### 5/5 — Great app

*2025-07-15, version 1.0.2*

Excellent service
Exceptional app and service spoke to a gp within 45 minutes got a prescription one hour later delivered to my local Boots for collection. GP was professional, listened and considerate.

### 1/5 — Won’t let me log in

*2025-06-19, version 1.0.2*

Keeps adding extra letters to my e-mail address when trying to log in.

### 1/5 — Awful

*2025-03-05, version 1.0.2*

If you leave the register screen it resets everything. No option to view and check passwords as you type them, can’t copy in from another app as when you leave it resets

## Frequently asked questions about Aviva Smart Health

### Who can use AVIVA Smart Health?

AVIVA Smart Health is provided to select Aviva Life & Pensions UK Limited customers, including policyholders and those whose insurance is provided through their employer. Your policy pack or employer can confirm your eligibility.

### How do I get started with AVIVA Smart Health?

To begin, you'll need to complete a one-time secure ID check using your passport or driving licence and your policy number or scheme code. This process is designed to be quick and easy.

### How often can I use AVIVA Smart Health?

There are no limits on how many times you can use AVIVA Smart Health. You are encouraged to use the service as much as you need, whenever you need it.

### Does AVIVA Smart Health have ads?

No, AVIVA Smart Health does not contain advertisements. The app is provided free of charge to eligible users.

### What devices are supported by AVIVA Smart Health?

AVIVA Smart Health is available on iPhone, iPad, and iPod devices. The app is designed to be accessible across these Apple platforms.

### What is the age rating for AVIVA Smart Health?

The age rating for AVIVA Smart Health is 12+. This indicates the general suitability of the content for users aged 12 and above.

### When was AVIVA Smart Health last updated?

AVIVA Smart Health was last updated on January 2, 2026. The latest version available is 1.5.

### Is AVIVA Smart Health available for purchase?

No, AVIVA Smart Health is not available for purchase. It is provided free of charge to eligible Aviva Life & Pensions UK Limited customers and their families.

## Version history (last 5 releases)

### 2.9.9 — 2026-08-25

Bugfixes and other stability improvements.

### 2.9.8 — 2026-05-11

New and exciting updated features including updates to registration process!

### 2.9.7 — 2026-05-07

New and exciting updated features including updates to registration process!

### 1.5 — 2026-01-02

• Bug fixes and performance improvements

### 1.0.4 — 2025-11-16

• Bug fixes and performance improvements

## Apps similar to Aviva Smart Health

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Evergreen Life PHR](https://appshunter.io/ios/app/evergreen-life-phr/id1038013974) | 4.4 (64) | Free | Health & Fitness |
| [BHSF Connect](https://appshunter.io/ios/app/bhsf-connect/id1450266316) | — | Free | Health & Fitness |
| [Liva](https://appshunter.io/ios/app/liva/id1216142622) | 4.7 (15) | Free | Health & Fitness |
| [My Healix](https://appshunter.io/ios/app/my-healix/id6445994599) | — | Free | Health & Fitness |

## More apps by Teladoc Health UK

- [Care On Demand](https://appshunter.io/ios/app/care-on-demand/id1481628208)
- [Virtual Medical Care](https://appshunter.io/ios/app/virtual-medical-care/id1488893050)
- [WeCare by Canada Life](https://appshunter.io/ios/app/wecare-by-canada-life/id1504258776)
- [Healix Your Health 247](https://appshunter.io/ios/app/healix-your-health-247/id6473455768)

All apps by Teladoc Health UK: https://appshunter.io/developer/1805104628

## Related topics

[aviva digital gp](https://appshunter.io/ios/topics/aviva-digital-gp) · [aviva](https://appshunter.io/ios/topics/aviva) · [aviva plc](https://appshunter.io/ios/topics/aviva-plc) · [teladoc health uk](https://appshunter.io/ios/topics/teladoc-health-uk)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
