# AVL Collects — user reviews > 24 indexed App Store user reviews of AVL Collects by ASHEVILLE, CITY OF, rated 4.90/5 from 476 ratings. - Source: https://appshunter.io/ios/app/avl-collects/id1490421973/reviews - App overview in markdown: https://appshunter.io/ios/app/avl-collects/id1490421973.md - Rating breakdown: 5★ 429 · 4★ 36 · 3★ 3 · 2★ 3 · 1★ 5 ## What do users think of AVL Collects? Overall sentiment: positive **Pros** - 👍 Helpful reminders for trash/recycling - 👍 Easy to use interface - 👍 No ads or intrusive nags - 👍 Good for new residents - 👍 Useful during holiday weeks - 👍 Provides information on recyclables - 👍 Reliable and performs as expected - 👍 Great for checking schedules - 👍 Quick and easy to access information - 👍 Well-built and maintained - 👍 Helpful during emergencies (disasters) **Cons** - 🐛 App directs back to phone number for yard waste - 🐛 Cannot find schedule for some addresses - 🐛 Actual pickup times not provided **Commonly reported bugs** - App loops back to phone number for yard waste reporting - Unable to find schedule for specific addresses **Most requested features** - Provide actual pickup times - GPS locator for trucks to track pickup times ## Newest reviews (10 of 24) ### 5/5 — Easy reminder *2023-06-25* Great app to remind of pick up dates in case we forget or we have a holiday. ### 5/5 — Easy quick reminder *2023-06-11* Easy reminder in case I forget which week is recycling or yard waste. ### 5/5 — Informative, helpful app! *2023-06-01* I enjoy this app because it simplifies waste management. The alerts are very helpful. ### 5/5 — Great App *2022-09-05* It is easy to use and gives you up to date information. ### 5/5 — Works for us *2022-09-01* We’re reminded—in case we forget. Haha. ### 5/5 — Swifty Morgan *2022-01-18, version 2021.12.16* Great reminder with no adds 👍👍👍 ### 5/5 — The Best *2021-03-31* Best app I have on my phone, thanks😁 ### 5/5 — Simply works *2020-11-15* It’s a good reminder. ### 5/5 — Great reminder app no ads!!! *2020-09-06, version 2020.5.29* Yeah, the city sends out that calendar which gets stuck in a drawer and is hardly ever referenced by me. This app will notify you before the day trash and/or recycle is due to be picked up.you can set up the day and time you want to be notified. You can view future collection days-very handy on holidays. I like that you can look up an item to see if it is collected as a recyclable and if it isn’t recyclable, what you should do with it i.e.: batteries. Asheville collects is excellent-reliable and does what it is supposed to do without ads or other annoyances. ### 5/5 — Simple, current and helpful *2020-05-26* I love that this app performs one thing and does it reliably. No hiccups through so-called upgrades of iOS. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless waste of time *2025-11-17* The sanitation phone message says you can report when yard waste isn’t picked up through this app. The app directs you back to the phone number. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, Please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Can’t find me *2020-10-07, version 2020.5.29* So much positive hype, and then my address pops up, okay, but you can’t find my schedule. Delete ### 3/5 — Actual times would be nice *2022-06-05* With bears in such abundance this year, it would be good to know when the pickup will be so i can minimize exposure to upended garbage cans strewed all over the hillside. Collection is never the same time from week to week. Put a gps locator on the trucks so we can know when pickup will happen and act accordingly. **Developer response:** Hello! Can you please share more details about any problems that you are having with the app at support@recollect.net and include the name of the app that you are using in the email? We are happy to help troubleshoot and hope to hear from you. -Konrad @ ReCollect Systems Inc. ### 4/5 — Trash and Recyclel *2024-11-17* This is a very important app. It helps to remind me of the dates of pickup ### 5/5 — So helpful *2025-02-23* As busy as we all are these days, it is especially helpful to have automatic reminders of what is happening with trash and recycling. Thank you for this great app! ### 5/5 — Helpful reminders, does as expected *2025-02-17* I get a reminder the evening before pickup day letting me know what goes out to the curb the next day, and if I’m wondering whether it’s recycling week or not I can open the app. No ads or nags, just a well-built app that reminds me to take out the trash, answers my questions, and otherwise leaves me alone. There were helpful features and communication during the Helene disaster as well. I appreciate having this app available & I hope it’s maintained. Good job, AVL. ### 5/5 — Thank you *2024-12-04* Our AVL Collects doing a wonderful job and we’re are very grateful and wanted to say big thank you! ### 5/5 — Helpful and not intrusive *2024-03-03* Helps alert me before my various collection days. Not overbearing with alerts and easy interface. ### 5/5 — Reminder *2024-03-03* The reminder was really helpful since I just moved here to Asheville, and I’m not sure of all the schedules yet from the city of Asheville! The city of Asheville app is really helpful to me! ### 5/5 — Does its job. No extra steps. *2024-01-15* Perfect. ## Most praised reviews (4 highest-rated) ### 5/5 — Good Reminder *2024-01-14* The messages I get from the app helps me keep up to date on trash/recycling/yard waste pickups. Also, during a holiday week, it helps me get my trash out on the correct day. ### 5/5 — Great Customer Service *2023-10-01* These reminders are an excellent service to customers. Saves me from trying to remember if it is recycling or yard debris collection week or what the collection schedule is in a holiday week. ### 5/5 — Super helpful *2023-09-04* Super helpful reminder of when trash day is and which days are picking up recycle too! Also handy on holiday weeks when things change ! ### 5/5 — Quick & easy! *2023-08-22* This is a quick and easy reminder, especially if I am doubting myself as to whether it’s a recycle or just trash day. The brush reminder is really good. I also refer to this if I want to double-check a holiday schedule. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*