# AVM Venezia Official App > Official app for Venice public transport tickets, parking, news, and route planning. (iPhone/iPad app by AVM Spa.) - Source: https://appshunter.io/ios/app/avm-venezia-official-app/id1051672947 (this page in markdown: same URL + `.md`) - Developer: [AVM Spa](https://appshunter.io/developer/1051672944) - Category: Travel, Utilities - Price: Free - Rating: 1.20/5 from 186 App Store ratings · 416 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 37 MB - Languages: American English - Released: 2015-12-16 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/avm-venezia-official-app/id1051672947/reviews.md ## What is AVM Venezia Official App? AVM Venezia Official App è lo strumento ufficiale @muoversivenezia che permette l’acquisto e la convalida dei titoli di viaggio del trasporto pubblico locale AVM/Actv ed il pagamento della sosta (strisce blu) del comune di Venezia, la consultazione delle News relative ai servizi di mobilità pubblica erogati ,consultazione e la pianificazione di orari e percorsi mediante le funzioni “Calcola il percorso” (Trip Planner) e “Ricerca Orari alle Fermate ## Key features - Purchase and validate public transport tickets - Pay for blue zone parking - View public mobility news - Plan routes and check schedules - Search stop times ## What do users think of AVM Venezia Official App? Overall sentiment: negative **Pros** - 🚀 Great for journey planning - 📱 Works well on smartphones **Cons** - 🚫 Difficult to register/activate account - 💳 Issues with payment processing - 🤖 Confusing and non-intuitive interface - 🚫 Inability to purchase tickets through app - 🚫 Tickets not recognized at gates **Commonly reported bugs** - SMS verification code never received - Ticket information not displaying correctly - Routing/search functionality not working as expected **Most requested features** - Integration with Apple Wallet - Support for international phone numbers - Improved ticket purchasing and activation flow - Better translation and localization ## Recent user reviews (10 of 416) All indexed reviews: https://appshunter.io/ios/app/avm-venezia-official-app/id1051672947/reviews.md ### 1/5 — Doesn’t work *2026-08-09, version 10.18.13* Can’t even get the account set up because it never sends the SMS code for verification. Tried it on a few of our phones with different carriers. Same result. Just go to the machine and hope there isn’t a log queue. ### 1/5 — nulle *2026-08-05, version 10.18.13* j'ai acheté 2 tickets 7 jours pour ma femme et moi pensant pouvoir ensuite lui envoyer son ticket sur son smartphone (comme je le fais avec plein d'autres app comme air france, easy jet, …) et bien non ce n'est pas possible !!! aucun warning au moment de la sélection du nombre de tickets … bref je duis furieux car on ne peut pas se déplacer individuellement. j'ai essayé de joindre le service client qui se résume à un pauvre chat bot en italien (en vain pour un remboursement) bref une grosse m… d'app, tout simplement honteux quand on connaît le nombre de touristes dans venise ! mon conseil achetez des billets papier si vous ne voulez pas avoir des problèmes. ### 1/5 — SMS not sent *2026-07-20, version 10.18.13* App requires SMS code verification for sign up. Never received code after multiple tries. Might be an area code issue (Canada 1+)? Don’t waste your time. ### 1/5 — I would give it 0 stars if I could *2026-07-19, version 10.18.13* Words cannot describe how horrifically broken this app is. ### 1/5 — Don’t even bother *2026-07-17, version 10.18.13* Sadly, this is a horrible app to set up an account with. Would not send text to verify information. ### 1/5 — This app is useless *2026-07-12, version 10.18.13* Totally useless. Installed and bought 2 day passes, one for myself and one for my spouse. The QR code only works once out of 10 attempts. ### 1/5 — Does not work - Might be a good idea to fix it *2026-07-09, version 10.18.13* It will say it sends you an SMS message to create your account in order to use the app, but the code never comes. So the app is useless!! ### 1/5 — Sehr umständlich und nicht intuitiv *2026-07-06* Es ist gut, dass Venedig für den Nahverkehr diese App hat. Doch dem Stand der Zeit entspricht sie absolut nicht, der Kauf eines 48-Stunden-Tickets gestaltet sich absolut umständlich: Anstatt die verschiedenen Tickets anzuzeigen und Icons zu nutzen, muss man als Reisender wissen, welche Kategorie man in Worten eingeben muss. Die Suchworte ergänzen sich auch nicht automatisch, erst dann werden Tickets angezeigt. Für so ein internationales Reiseziel sollte die App durch einen vernünftigen App-Entwickler neu aufgesetzt werden. // È positivo che Venezia disponga di questa app per il trasporto pubblico locale. Tuttavia, non è affatto al passo con i tempi: l’acquisto di un biglietto da 48 ore risulta estremamente complicato: invece di visualizzare i diversi tipi di biglietto e utilizzare delle icone, il viaggiatore deve sapere quale categoria inserire per esteso. Inoltre, i termini di ricerca non vengono completati automaticamente; solo a quel punto vengono visualizzati i biglietti. Per una destinazione turistica così internazionale, l’app dovrebbe essere riprogettata da uno sviluppatore competente. ### 1/5 — Doesn’t work at all *2026-07-01, version 10.18.13* Registration is not possible, SMS validation doesn’t work. However in e-mail it comfirms the e-mail has been confirmed, login is not possible. Password reminder request is confirmed in the App, but the e-mail hasn’t been received. Despite as guest user the route can be selected, tivket purchase function doesn’t offer any tickets, but brings the route planner function again. Unfortunatelly at this time it doesn’t find the stations at all. I’ve spent 30mins to try to get ticket, but fed up. This app is completely useless and it’s a shame such a prestigious public transport company in such a popular tourist destination doesn’t have seamless online service in 2026 ### 1/5 — Still no good *2026-06-27, version 10.18.13* I read the reviews and they were all horrible, but they were from several years ago for the most part so I gave the app. They have not made any improvements. The app will not let you register as I never got the SMS code and there is no option to get it via email or any other way. I was able to buy the tickets. I needed straight from the Venice official website. I don’t think they will let me put the URL in this review. How an official app for Venice public transportation remains unusable for years baffles me. ## Frequently asked questions about AVM Venezia Official App ### What can I do with the AVM Venezia Official App? The app allows you to buy and validate public transport tickets for AVM/Actv services in Venice. You can also pay for blue zone parking within the municipality. Additionally, it provides news about public mobility services and tools for planning your routes and checking schedules. ### How do I pay for public transport or parking? Within the app, you can purchase tickets for local public transport and pay for blue zone parking. Specific instructions for purchasing and validating tickets, as well as for parking payments, are available within the app's interface. ### Is this app free to use? Yes, the AVM Venezia Official App is free to download and use. While the app itself is free, you will need to purchase tickets for public transport and pay for parking services through the app. ### Can I plan my journey with this app? Yes, the app includes a 'Calcola il percorso' (Trip Planner) function that allows you to plan your routes. You can also use the 'Ricerca Orari alle Fermate' (Search Stop Times) feature to check schedules for public transport. ### What kind of news does the app provide? The app provides news related to the public mobility services offered by AVM/Actv in Venice. This can include updates on service disruptions, new routes, or important information for public transport users. ## Version history (last 5 releases) ### 10.18.16 — 2026-08-27 Aggiornamento certificato SSL ### 10.18.13 — 2025-08-06 Aggiornamento certificato SSL ### 10.18.11 — 2025-02-25 Bugfix e migliorie generali ### 10.18.7 — 2024-08-08 Aggiornamento certificato SSL ### 10.18.3 — 2023-09-18 Correttiva bug link info mobilità ## Related topics [avm venezia official app](https://appshunter.io/ios/topics/avm-venezia-official-app) · [avm venezia](https://appshunter.io/ios/topics/avm-venezia) · [venice vaporetto](https://appshunter.io/ios/topics/venice-vaporetto) · [chebateo](https://appshunter.io/ios/topics/chebateo) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*