# AVTA On-Request — user reviews

> 5 indexed App Store user reviews of AVTA On by Via Transportation, Inc., rated 2.50/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/avta-on-request/id1668653989/reviews
- App overview in markdown: https://appshunter.io/ios/app/avta-on-request/id1668653989.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — Doesn’t come in between time frame

*2025-08-27*

The people are nice but management needs to fix things.Sometimes they come either really early or later than the given time frame and it messes up my schedule (Like when Im at work) and since I have no other way of transportation I rely on this and the bus and when they come early I have to cancel my ride  because I cant leave early and I end up being stuck at work hours after getting off because they come early and since I have to cancel my ride there usually isn’t anymore ride to a few hours later. Please fix this im sick of it… scratch that horrible service they will literally call you and even though you come rught out within a minute or two they leave even after the operator said they can wait. Yall need to be fired at least the people operating the phones.

### 1/5 — Useless App

*2024-11-11*

Does not work. At all

### 1/5 — Horrible

*2024-07-06*

The app don’t work! I really needed to go somewhere and was unable to use the app. Everything was greyed out and said out of service area when I’m in zone one. It wouldn’t let me enter my home address or pick up address. At this point just taking up space in my phone. Said part is it is the first time I was using the service in 20 years! Now I see this app is unreliable! I was planning on using this service to get to and from work.

### 2/5 — Only In Lake LA, Little Rock, Sun Village and Pearblossom

*2024-09-09*

It took me awhile to figure out why It constantly said out of service. Turn out it is only a very specific area of the Antelope Valley. The app seems marketed as an all rounder helpful tool to plan bus routes in the General AV but only service Lake LA, Little Rock, Sun Village and Pearblossom and are not clear that it's for only these areas. Its a shame really.

### 3/5 — Doesn’t come in between time frame

*2025-08-11*

The people are nice but management needs to fix things.Sometimes they come either really early or later than the given time frame and it messes up my schedule (Like when Im at work) and since I have no other way of transportation I rely on this and the bus and when they come early I have to cancel my ride  because I cant leave early and I end up being stuck at work hours after getting off because they come early and since I have to cancel my ride there usually isn’t anymore ride to a few hours later. Please fix this im sick of it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*