# AwardWallet: Track Rewards — user reviews > 342 indexed App Store user reviews of AwardWallet by AwardWallet, LLC, rated 4.80/5 from 2,855 ratings. - Source: https://appshunter.io/ios/app/awardwallet-track-rewards/id388442727/reviews - App overview in markdown: https://appshunter.io/ios/app/awardwallet-track-rewards/id388442727.md - Rating breakdown: 5★ 2,405 · 4★ 328 · 3★ 48 · 2★ 10 · 1★ 64 ## What do users think of AwardWallet? Overall sentiment: negative **Pros** - 🚀 Best Travel Reward Tracking App - 👍 Love having my points in one place - 👍 Works well for frequent travelers - 👍 Helps keep track of rewards effortlessly - 👍 Fantastic app for managing reward points - 👍 Great app to track all your reward programs **Cons** - 🔺 Subscription Increase $20 - 🐛 Can't find AA - 🐛 Doesn't work with chase - 🐛 Useless - 🐛 Horrible Interface - 🐛 Synching slow. Lacking providers. Poor customer service - 🐛 Awful setup for newbies - 🐛 Used to be great - 🔒 Marketing emails cannot be turned off - 🐛 Trash with Chase - 🐛 Difficult to Set Up - 🐛 App is useless. doesn't update any balances - 🐛 Do they test this thing? - 🔺 Punishes users of free version with spammy marketing emails 👎 - 🔒 Asking for too much personal information - 🔺 No major airlines - 🔺 Shameful cash grab - 🔺 Very disappointed for abandon grandfather customer - 🔺 Don't keep their word - 🐛 Always broken - 🐛 Doesn't track credit card rewards - 🐛 Nothing Syncs Avoid this App **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Chase is always broken on the app and support keeps saying to update on a computer **Most requested features** - Dark mode option - Advanced analytics dashboard - Credit card renewal dates ## Newest reviews (11 of 342) ### 3/5 — Buggy since last update - keeps crashing on the trips view *2026-05-16, version 4.63.3* I’ve loved and used award wallet for a year now and the points tracking is great. But after latest UI updates now it crashes any time I try to view my trips and I’ve got a lot coming up. I’ve tried deleting and reinstalling and force quitting. None are working. Running latest version of apple OS ### 2/5 — I CANNOT LINK CARDS *2026-05-15, version 4.63.3* Barely any of my cards are able to link to this thing there’s always an error trying to login, even if I authorize it on all of my banks and credit cards ### 3/5 — Why no American Airlines? *2026-02-01, version 4.60.12* Doesn’t make sense why a major US airline is missing from the loyalty list, yet they have the most obscure African and European airlines listed. ### 2/5 — Doesn’t work as advertised *2025-12-19, version 4.58.22* The integrations with multiple rewards programs is not “live” and often requires email scans to update balance… sometimes that’s once a month at best. American Airlines doesn’t integrate at all. Spend analysis doesn’t pull all data so it’s effectively useless. To the last point… I did get an email saying the issues was being looked into. That was weeks ago and nothing. Don’t waste your money. ### 3/5 — Subscription Increase $20 *2025-11-26, version 4.58.22* Good app but not worth a price increase from $30 to $50. Wow. ### 1/5 — Where is American Aadvantage? *2025-10-21, version 4.58.2* Can’t find AA ### 3/5 — Used to be Great *2025-10-02, version 4.56.28* Now, a major price increase - even for early many-years-long users. I canceled my paid plan, quite sadly. ### 1/5 — Doesn’t work with chase *2025-09-26, version 4.56.24* Don’t download if you use Chase it doesn’t sync ### 1/5 — Geht nicht *2025-09-11* Scheitert schon an Payback. Die App scheint wohl Probleme mit Zwei-Schritt-Verifizierungen zu haben. Fliegt bei mir wieder vom iPhone. **Developer response:** If you have any issues with our app, please contact our support team via this page: https://awardwallet.com/contact This way, we’ll be able to identify and resolve the issue. ### 4/5 — Love having my points in one place *2025-08-04, version 4.55.10* Happy overall but wish authentication for updates was easier ### 1/5 — Useless *2025-07-28* This app became useless for me. It is unable to update my FF and loyalty programs, besides frequent server communication and timeout errors. I have just cancelled my subscription because it is not worth anymore for me. **Developer response:** If you have any issues updating your loyalty accounts in our app, please contact our support team via this page: https://awardwallet.com/contact ## Most critical reviews (10 lowest-rated) ### 1/5 — App cannot connect to accounts - Broken *2026-06-21, version 4.64.3* So I’ve tried to get this to work in iOS and it fails to connect. Need a passcode or MFA? I get it. There’s NO WAY to enter a passcode or click the non-existent “Update Account” button that the app claims is there. BUT isn’t. So what happens now? Well, you can’t use the app and you eat the $49.99 subscription. What a great investment. Beware of this app ### 1/5 — Not loading flights *2026-06-11* I have been using the app for years. I always manually add the flight segments on the web version. Today all my future flights disappeared from the app ### 1/5 — totally useless waste of memories *2026-06-01, version 4.63.7* It doesn’t shoe AA miles. UA miles requires you to fill 5 security questions and still it won’t show my miles and I don’t know what else I can do. ### 1/5 — Giving up on AW *2026-04-29, version 4.62.2* I’m finally giving up on Award Wallet after years of dissatisfaction. I thought it would improve functionality. It did not. I’m going elsewhere ### 1/5 — Nothing links *2026-04-26, version 4.62.2* Nothing will link!!! I get this message on every thing I try to link. “returned the following error: Unknown error Please make sure you can: (1) successfully login to Hilton (Honors) website and (2) find the page where all of your balance information is listed.” ### 1/5 — Stop trying to read my email! *2026-02-25, version 4.61.15* I really enjoyed this app for a long time, but they keep prompting me to get access to my Gmail account and I’m just sick of it. They need to turn that feature off once you tell them you don’t want them to read your email they should respect that. Oh, and I opened a support case, and Kate said this behavior was by design. So it’s a bad design. ### 1/5 — Stop trying to read my email! *2026-02-14, version 4.60.12* I really enjoyed this app for a long time, but they keep prompting me to get access to my Gmail account and I’m just sick of it. They need to turn that feature off once you tell them you don’t want them to read your email they should respect that. ### 1/5 — Terrible app *2026-01-09, version 4.60.6* Not user friendly and accounts require user ids and passwords to be entered multiple time before they work. Has to be one of the worst apps I have ever used. ### 1/5 — Trust issues *2025-12-13* After being refused a 3 month trial, I deleted the app and went on to TripIt. My intuition was right! With thousands more reviews, it just feels and looks so much more trustworthy. A waste of my time! **Developer response:** Thanks for the honest feedback and sorry for the frustration. The trial issue you ran into has been fixed, and free trials are now available again. If you’re open to it, you’re welcome to come back and give the app another try. ### 1/5 — Eh… *2025-12-11, version 4.58.22* I like the idea of it but it would not sync a single credit card or airline account to it so it was basically useless ## Most praised reviews (10 highest-rated) ### 5/5 — Basic app *2026-08-08* But good overall. If they invested in tech it would be insane. ### 5/5 — Great app *2026-07-14, version 4.66.1* It track it all once you register your account super easy ### 5/5 — Outstanding and useful app! *2026-06-20, version 4.64.3* This app lets me see awards and perks across accounts and programs. I find it highly useful. ### 5/5 — Perfect for multiple accounts *2026-04-20, version 4.61.27* This is ideal if you want to organize all your loyalty programs and credit cards in one spot. ### 5/5 — Better than trying to keep track. *2026-04-08* There is a bit of a learning curve but once you figure some things out, its a much nicer way to keep track and stop forgetting to use those point, bonuses and things that go away each year if they are not used. ### 5/5 — Excellent points and trip tracking *2026-04-06, version 4.61.24* Award wallet is not only my go-to for travel hacking news, but also has an excellent trip tracking capability. I've used tripit before and award wallet is better and has more free features. Also excellent for points tracking. ### 5/5 — Excelente gestor de passsgem e hospedagem *2026-04-04* Sensacional ### 5/5 — Super helpful *2025-12-07, version 4.58.22* I love this to look at all my points in the same place ### 5/5 — Best Travel Reward Tracking App *2025-11-25, version 4.58.20* I’ve tried a lot of apps this one is by far the best. ### 5/5 — Working great so far *2025-02-21, version 4.50.15* If continue to work good I will upgrade to the paid version --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*