# Aware Super — user reviews > 124 indexed App Store user reviews of Aware Super by Aware Super Pty Ltd, rated 4.80/5 from 73 ratings. - Source: https://appshunter.io/ios/app/aware-super/id1461702710/reviews - App overview in markdown: https://appshunter.io/ios/app/aware-super/id1461702710.md - Rating breakdown: 5★ 63 · 4★ 6 · 3★ 2 · 2★ 0 · 1★ 2 ## What do users think of Aware Super? Overall sentiment: mixed **Pros** - 👍 Easy to use and navigate interface - 📊 Clear balance and investment information display - 🔄 Quick ability to change investment allocations - 💰 Good returns for some users - 📱 Convenient mobile access to super account - 🎨 Well-designed graphics and visual presentation - ⚡ Fast updates on earnings information - 🏦 Helpful and committed customer service staff **Cons** - 🐛 Frequent login issues and session timeouts - 🔐 Face ID and biometric authentication unreliable - ⏱️ Slow withdrawal processing times - 📉 Poor investment returns compared to competitors - 🔒 Requires repeated code/password entry - ⚠️ Limited functionality compared to desktop version - 🚫 Cannot view term deposits in app - 📞 Long customer service wait times - 🔄 Inconsistent app performance across devices - 💸 High fees on some investment options - 🗂️ Difficult to access documents and correspondence - 🔌 App crashes and hangs frequently - 🚀 Slow to load and update features **Commonly reported bugs** - Password reset continue button non-functional - App constantly forgets login credentials - App hangs on loading screen - Face ID not working despite being enabled - Cannot paste passwords into login field - App crashes on startup - Inbox inaccessible on iPad - Session timeout during active use - Cannot view correspondence notifications - App fails to load after updates - Oops error messages preventing login - Touch ID and password authentication conflicts - App not recognizing active user engagement - Dashboard monthly balance feature removed - Verification timeout issues during registration **Most requested features** - Enable Face ID/biometric login on iPad - Remember login details on device - Show individual dollar values for investment options - Add performance comparison graphs for different investment options - Display term deposits in app breakdown - Add PIN login option - Show daily balance changes - Open banking integration (Yodlee connection) - Monthly balance tracking on dashboard - Retirement projection calculator - Alerts for percentage/value changes - View documents and correspondence in app - Allow password pasting from password managers - Multi-user account switching - Overall balance view across all accounts - Contribution type summaries and contribution caps information - Scheduled appointment visibility with financial managers ## Newest reviews (13 of 124) ### 4/5 — Simple change for the better *2026-07-31, version 3.8.0* The app dashboard shows the total investment monthly in a graph and value in total. Great. Underneath this it summarises the total by the chosen investment breakdown by % and number of units. It would be really good to see the $ value, by the chosen investment breakdown in $, which is a simple calculation of $ multiplied by the units already provided. This would give the members a $ value by the chosen investment at a glance. I note that this info is available, by it requires the user to seek it out in the app elsewhere, which is clunky, and messy to access! If it was on the dashboard page up front it would be really good to get that view, for review! To me it would give me an instant picture on how my investments were travelling, by type! And it would be worth another star*, I.e. 5 ### 3/5 — Face ID issue *2026-04-24, version 3.5.0* It’s ok. A bit basic. My main issue is that Face ID can’t be enabled on my iPad. Without biometrics the login process is slow and clunky compared to other apps. ### 4/5 — Withdrawal slow *2026-04-08, version 3.5.0* Takes a week to get money into my account from my retirement fund. Not good for emergency situations. ### 2/5 — Code *2026-04-08, version 3.5.0* Why do I always have to get a code . I don’t always have my phone with me . I log into aware super on my I pad ### 4/5 — Still a bit basic. *2026-02-12, version 3.4.0* Useful for seeing your balance but that is all for the App. To more information, you need the full desktop computer/laptop version. THE UPDATE IN 2023 said: Still mostly useless. It remains an app with limited use. You can see the balance but little else of real importance about performance. It is looking more and more like a deliberate ploy to make sure the customers have little idea what the sarcastically named (UN)AWARE fund is doing and performing. The superfund members using this app are unable to be “aware”. This is a shameless organisation. I REMAIN UNDERWHELMED. There is still NO way to compare or trace performance of different investment options. Do you want Balanced, Growth or …. there are numerous options. The absence of the performance graphs makes comparing options virtually impossible. On the “app” they are non-existent. (When it was VICSUPER, you had information making you AWARE! Now You can see only the ones you have funds in. Aware in the past have said they will restore the feature in the future. It is still this a poor option for making choices. Hopefully this will be rectified. More work is clearly needed to make this a more satisfactory choice. On the plus side it provides adequate information about current balances. ### 3/5 — App doesn’t show Term deposits *2026-02-11, version 3.4.0* The app has the functions you would expect to view current total balance / recent contributions etc. it also allows you to see how your balance is currently invested EXCEPT for anything you have in term deposits within the fund. In this case the investment %ages don’t add up to 100%, so you can manually work out the ‘missing’ chunk, but why should you have to? ### 4/5 — Withdrawal *2026-02-09, version 3.4.0* Super funds ### 3/5 — Disappointing *2026-02-08, version 3.4.0* Not always a good return on your money ### 4/5 — Set and forget but not much control. *2026-02-03, version 3.4.0* Easy app, decent returns but would like more user investment options. ### 2/5 — Dreadful change to dashboard 😥 *2025-11-11, version 3.3.0* You used to provide a monthly balance on the app dashboard - it was a great way to check your supers monthly growth. Now you only see your twice yearly balance and the month you’re in - hate it ! Changed a great transparent monthly balance to old statement balances / For what! ### 4/5 — App is fine. Missing one crucial feature *2025-04-09, version 3.1.1* Need to have option to show balances without need to log in ### 4/5 — Switch users *2025-02-25, version 3.0.1* It is good but my wife & I have separate accounts. I can’t work out how to change to between the 2 users. ### 4/5 — Yodlee connection - no open banking *2024-10-13, version 2.8.0* Fine app, pleasing interface. Does mostly what I need it to do. However, when I was with VicSuper before the merge, I was able to connect to other personal finance apps and see all of my accounts in one place thanks to open banking laws. This is no longer possible with Aware and quite frustrating as all of my other investments, credit cards, bank accounts are all accessible through my main bank account. Please get with the times! ## Most critical reviews (10 lowest-rated) ### 1/5 — Pointless on IPAD *2026-05-25, version 3.6.0* Incredibly on an IPAD (Perhaps also IPhone) if you have multiple accounts you can’t view different accounts. You have to login on the web login. big gap in functionality 1 star , especially as I had to contact Aware to find out that I was not going mad, and that there is indeed no option to change accounts view. Having a banner to say it’s not possible would be a the temporary workaround but still pretty poor show on app design. ### 1/5 — One star *2026-03-26, version 3.4.0* Long wait times to get an answer, bad phonics on the call, waster 20 mins for a simple query that did not resolve, operator took some time to find the account despite accurate information. ### 1/5 — New device *2026-03-12, version 3.4.0* It is asking me to register to login. I’ve already done that. It still works perfectly on my old device. Register registering to login is not easy. ### 1/5 — System failure *2026-02-27, version 3.4.0* Not impressed …. Unable to action requests due to your system failure …unacceptable ### 1/5 — Poor returns on retirement *2026-02-12, version 3.4.0* Retirement = poor returns ### 1/5 — Losing funds *2026-02-10, version 3.4.0* For the past 6 months no movement. Why ### 1/5 — Slow Gains *2026-02-05, version 3.4.0* This Super is going Backwards & when you lose you lose big then when you gain it’s peanuts it’s never leaps & bounds ### 1/5 — Horrified at our returns and that Aware is spending my money on menopause advice. *2026-02-02, version 3.4.0* My returns have been really poor and I have written to aware to enquire why the returns are so bad. Also I am receiving advice about menopause from Aware. I have told them I don’t want my money spent on medical advice or support as they are there to support my superannuation growth. If I want medical advice I will see my doctor or a menopause specialist. Aware Super….. stay in your lane and stop wasting money on things things that are not necessary. ### 1/5 — Currently useless *2025-06-09, version 3.1.2* I have to use the website as the app hangs. I updated but no joy. This is the only forum to provide feedback. Banks dont have this problem! ### 1/5 — Really bad *2024-09-09, version 2.7.0* Does not show the total amount of my statement in any part of the app. Too confusing and too many fees. ## Most praised reviews (10 highest-rated) ### 5/5 — Good earnings info but can be slow to update. *2026-04-12, version 3.5.0* Great for Quick updates ### 5/5 — Very Happy *2026-03-19, version 3.4.0* App is easy to use, gives clear instructions, gives all the information I need ### 5/5 — Income *2026-03-09, version 3.4.0* Hope money stays efficient with shares dropping with world problems ### 5/5 — Aware Supe app *2026-02-28, version 3.4.0* It’s super! Just like a good banking app. Easy to use😀 ### 5/5 — Excellent *2026-02-03, version 3.4.0* Excellent ### 5/5 — Aware super *2026-02-02, version 3.4.0* Make me heaps of money 🤩 ### 5/5 — Review AWARE SUPER…An excellent financial institution that helped me prepare for my retirement . *2026-02-02, version 3.4.0* One word describes Aware Super . BRILLIANT SERVICE BY STAFF COMMITTED TO MEMBERS. Thanks for your service 😊 ### 5/5 — Feedback *2024-10-07, version 2.7.0* Hi, I’m in love with this app. I can view my super, change the configuration of investment and more, my father is jealous because his super fund doesn’t have an app. Cheers ### 5/5 — Aware Super App *2024-09-21, version 2.7.0* Easy to use… informative…well designed! ### 5/5 — Super *2024-09-21, version 2.7.0* great super fund. No issues --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*