# Awfar Chat — CRM Chat System > Unified CRM chat system for businesses to manage customer interactions across channels. (iPhone/iPad app by Awfar Market.) - Source: https://appshunter.io/ios/app/awfar-chat/id6448908667 (this page in markdown: same URL + `.md`) - Developer: [Awfar Market](https://appshunter.io/developer/1528993868) - Category: Business - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 194 MB - Languages: American English, Arabic - Released: 2023-08-01 - Data updated: 2026-08-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/awfar-chat/id6448908667/reviews.md ## What is Awfar Chat? Welcome to Awfar Customer Engagement Platform – the ultimate solution for streamlining customer interactions and enhancing engagement with your business. Awfar Chat empowers businesses to efficiently manage and connect website and mobile application chats, all in one easy-to-use platform. *Key Features:* *1. Seamless Chat Management:* Awfar Chat brings together chats from your website and mobile application into a single, unified dashboard. Stay connected with your customers in real-time and never miss a conversation again. *2. Multi-Channel Communication:* Engage with your customers across more than 10 online communication channels, all from one place. Connect through WhatsApp, Facebook, Instagram messages, and more, providing a unified experience for your customers. *3. Unlimited Data Insights:* Awfar Chat's comprehensive data management allows you to harness the power of customer data. Track and analyze customer interactions, enabling you to make data-driven decisions for your business. *4. Personalized Customer Campaigns:* Tailor your messages to specific customer segments and interests. Create personalized campaigns for both new and returning customers to enhance their experience and boost brand loyalty. *5. Automated Chatbot Support:* Integrate chatbots into your interactions to efficiently handle frequently asked questions and provide immediate responses, even outside regular business hours. *6. Dynamic Chat Distribution:* Assign chats to employees, departments, or branches automatically, optimizing workload distribution and ensuring timely responses to your customers. *7. E-Commerce on WhatsApp:* Showcase your products and facilitate seamless purchasing experiences within the app through our E-Commerce feature on WhatsApp. *8. Real-Time Employee Performance Tracking:* Monitor employee performance, track response times, and optimize productivity with Awfar Chat's performance monitoring tools. *9. Secure User Accounts:* Ensure the safety of your data with individual user accounts, allowing businesses to manage access to the platform securely. *10. Detailed Analytics and Reports:* Access a wide range of detailed reports and analytics to measure your team's efficiency, customer satisfaction, and business growth. Awfar Chat is your go-to customer engagement platform that ensures effortless management of customer communications. As a Software-as-a-Service (SaaS) platform, we prioritize your business's success by providing cutting-edge technology solutions without any paid content or subscriptions. Experience the power of Awfar Chat and discover a new era of customer engagement and seamless communication. Download now and revolutionize the way you interact with your customers! ## Key features - Unified chat dashboard - Multi-channel communication - Unlimited data insights - Personalized customer campaigns - Automated chatbot support - Dynamic chat distribution - E-commerce on WhatsApp ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/awfar-chat/id6448908667/reviews.md ### 1/5 — . *2026-02-18* أشغلت معاهم اكتر من سنه ونص في الاول كان الموضوع مستقر والمشاكل قليله جدا وبسيطه اخر ٦ شهور كانت أسوء ما يكون رسايل مش بتوصل واتساب بيخرج كل يوم تقريبا وتحتاج تكلم الsupport كل ١٠ دقايق تقريباً لعدم استقرار المنصه مانصحش اي حد بيه طول ما الdata بالنسبالك مهمه لانها هتتمسح في الاخر ## Frequently asked questions about Awfar Chat ### What is Awfar Chat? Awfar Chat is a customer engagement platform designed to streamline interactions between businesses and their customers. It unifies chats from websites and mobile apps into a single dashboard, allowing for efficient management and communication. ### How many communication channels does Awfar Chat support? Awfar Chat supports engagement across more than 10 online communication channels. This includes popular platforms like WhatsApp, Facebook, and Instagram messages, providing a unified experience for customers. ### Does Awfar Chat offer chatbot integration? Yes, Awfar Chat integrates chatbots to efficiently handle frequently asked questions and provide immediate responses. This feature ensures customers receive support even outside regular business hours. ### Can I showcase products and sell through Awfar Chat? Yes, Awfar Chat features an E-Commerce capability specifically for WhatsApp. This allows businesses to showcase products and facilitate seamless purchasing experiences directly within the app. ### How does Awfar Chat help track employee performance? Awfar Chat includes real-time employee performance tracking tools. Businesses can monitor response times and optimize productivity by analyzing these metrics. ### What kind of analytics does Awfar Chat provide? Awfar Chat offers detailed analytics and reports to measure team efficiency, customer satisfaction, and business growth. These insights help businesses make data-driven decisions. ### Is Awfar Chat available on multiple devices? Awfar Chat is currently supported on iPhone and iPod devices. Future platform expansions may be considered based on user demand and development. ### What is the update frequency for Awfar Chat? The latest version of Awfar Chat is 7.7, last updated on May 12, 2026. While specific update frequency isn't detailed, this indicates ongoing development and maintenance. ## Version history (last 5 releases) ### 8.2 — 2026-08-06 fix bugs ### 8.1 — 2026-07-28 Fix bugs ### 7.9 — 2026-07-07 fix bugs ### 7.8 — 2026-07-07 fix bugs ### 7.7 — 2026-05-12 Fix bugs ## Apps similar to Awfar Chat | App | Rating | Price | Category | | --- | --- | --- | --- | | [Fawry Business HR](https://appshunter.io/ios/app/fawry-business-hr/id6446939479) | 2.6 (5) | Free | Business | ## More apps by Awfar Market - [Elezaby](https://appshunter.io/ios/app/elezaby/id1528993866) - [El Khabiry](https://appshunter.io/ios/app/el-khabiry/id1660545969) - [Maktbat hamdy](https://appshunter.io/ios/app/maktbat-hamdy/id1669049093) - [Awfar Dental Supply](https://appshunter.io/ios/app/awfar-dental-supply/id6445979382) - [Mohammed Abd El Qader](https://appshunter.io/ios/app/mohammed-abd-el-qader/id6469045125) All apps by Awfar Market: https://appshunter.io/developer/1528993868 ## Related topics [awfar chat](https://appshunter.io/ios/topics/awfar-chat) · [awfar market](https://appshunter.io/ios/topics/awfar-market) · [awfarli](https://appshunter.io/ios/topics/awfarli) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*