# axiis Tenant App — user reviews

> 37 indexed App Store user reviews of axiis Tenant App by VTS LANE INC., rated 2.40/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/axiis-tenant-app/id1049100990/reviews
- App overview in markdown: https://appshunter.io/ios/app/axiis-tenant-app/id1049100990.md
- Rating breakdown: 5★ 11 · 4★ 1 · 3★ 4 · 2★ 4 · 1★ 22

## Newest reviews (10 of 37)

### 3/5 — Add a function to save name, email, telephone for competitions, etc

*2025-12-19*

See above. Cool app. Recently there was a Christmas giveaway required users to re type their entry name, email and phone each day. The app should store this and just accept the entry

### 3/5 — notification issues

*2023-03-28*

this is a cool app and i really like the easy accessibility to events going on. 
however, the app sometimes crashes and does weird things when checking out multiple events in one session, normally relaunching the app fixes it but it is annoying. also, i get like 3 of the same notification sometimes and that’s just weird and annoying. please fix!

### 2/5 — Hit and miss - buggy

*2022-12-05*

The app screen freezes and you can’t scroll. Have deleted, updated and completed iOS software update and the same issue continues.

### 3/5 — Can’t reserve the gym

*2021-05-20*

I’ve gone through all the steps and things worked great at first. Now, the app won’t let me reserve time at the gym. This has been going on for over a week now. It tells me that I need to check the boxes for Covid. I do it and I get alerts telling me I didn’t. I try to uncheck and recheck the boxes and the app brings up an error.

### 3/5 — Works OK, But Why?

*2020-01-24*

I didn’t have any issues setting up an account or logging in like some others, but I just don’t see the point of this app. So I can get daily notifications about random events in the building? I’ll pass. A building map would be helpful for starters. What’s the point of listing all the retailers in the building if I don’t know where they are?
Also, these 5 star reviews are so obviously fake it’s almost funny

### 1/5 — Terrible process

*2019-09-12*

Brookfield advertises this app in my building, then it tells me I have to be invited when I try the extremely long setup? Shame on you brookfield

### 1/5 — Crashes every time I open it- basically unusable

*2019-06-21*

I haven’t even been able to use it once and my phone is pretty new too

### 1/5 — Couldn’t open the App

*2019-06-21*

The app crashes immediately after opening. Couldn’t use the promotion due to this.

### 1/5 — Doesn’t work

*2019-06-14*

Can never get it to work. I’ve closed it, reopened, reinstalled etc.

### 1/5 — App not working

*2019-05-17*

I keep trying this app about once a month and just get a black screen? Doesn’t seem to be working.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2025-07-18*

The worst app. Never works.

### 1/5 — Locked out

*2025-04-29*

Very buggy app, tried to use to door unlocker, but I keep getting bugs / keep getting locked out of my own office building!

### 1/5 — Broken App

*2024-07-24*

This app is riddled with bugs and performance problems. It rarely works and can never seem to get discounts through it.

### 1/5 — LOL

*2023-09-20*

If you want to be able to sometimes get into the building, this is the perfect app for you. There was a period earlier this year where the building pass did not work for over a month with no updates from the administrator. Frequently, when you open the building pass it reloads your credentials and times out.

### 1/5 — Cannot find bay Adelaide location on the app

*2023-02-18*

Couldn’t find Toronto location properties during the initial set up.

### 1/5 — Mostly broken

*2022-08-29*

Almost everything you are supposed to be able to do in this app is broken. Should’ve hired a competent app developer

### 1/5 — Garbage

*2020-02-11*

App wants to stay active when you are not using it and use your current location among and other stuff.

### 1/5 — DOES NOT WORK

*2019-11-08*

Experiencing the same thing as the bad reviews here. I log in and it just spins. Since I downloaded this app about a month ago, I have not been able yo successfully view anything.

### 1/5 — App doesn’t work

*2019-10-20*

Downloaded the app and it is yet to actually work, it keeps showing a loading icon without anything actually loading. I deleted and Re downloaded and again the same issue. Please fix this!

### 1/5 — Just Spins

*2019-10-16*

Doesn't work, just spins. Tried reinstalling, didn't fix it. When I tap shopping cart it crashes out. You should get someone who knows what they are doing to write your app.

## Most praised reviews (10 highest-rated)

### 5/5 — Really good

*2020-09-04*

Easy to use

### 5/5 — Solid!

*2020-09-04*

Quite handy.

### 5/5 — Worth downloading

*2020-09-04*

Having this app definitely improved my daily work day. Having my building access card on my phone is a huge plus

### 5/5 — Seamless

*2020-09-04*

Guest registration made really easy!

### 5/5 — Great App!

*2020-01-03*

The most recent update of the myBrookfield app is easy to navigate and shows me content that is specific to my viewing habits. The best part of the app is the exclusive contests and deals available at the building being located in one section; it was difficult to find prior to the update.

### 5/5 — Great to stay in the loop!

*2019-12-30*

I finally RSVP’d to the tenant happy hour downstairs! I constantly miss it because I never know when it’s happening. And I found out I have 10% off at a bunch of restaurants nearby!

### 5/5 — Love the building updates

*2019-12-16*

I didn’t have access to an app in my previous office building. This is a huge plus!

### 5/5 — Must download

*2019-10-28*

Great app, would recommend.

### 5/5 — Awesome App

*2019-09-19*

Thank you Brookfield for creating this app for your tenants...it’s amazing! Now I’m in the know of events and all communications! Love it!

### 5/5 — Best app!

*2019-05-30*

Such an intuitive app. Zero issues, offers so much!! Highly recommended.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
