# Axiom Bank — user reviews

> 24 indexed App Store user reviews of Axiom Bank by Axiom Bank, rated 3.60/5 from 42 ratings.

- Source: https://appshunter.io/ios/app/axiom-bank/id930201986/reviews
- App overview in markdown: https://appshunter.io/ios/app/axiom-bank/id930201986.md
- Rating breakdown: 5★ 22 · 4★ 5 · 3★ 3 · 2★ 0 · 1★ 12

## Newest reviews (4 of 24)

### 3/5 — Please fix the issues

*2019-04-10, version 18.3.80*

Love the bank but app hasn’t been working for months! Please fix this!

### 2/5 — Don't get it, just go to a credit Union.

*2018-12-08, version 17.1.106*

Don't get it, just go to a credit Union. I've had so many problems with this Bank letting me spend what I know is there. Terrible....

### 1/5 — Please update this app!!!!

*2016-06-16, version 4.7.153*

You may want to invest in updating this app. It's so old and basic. Get with the times Axiom! Hire some developers or something..sheesh

### 1/5 — Reminds me of iOS 6

*2016-06-06, version 4.7.153*

Overly outdated. Has many issues with showing transactions within the last week. No mobile payment support either. Needs major improvement!

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful app.. just find another bank

*2021-02-19, version 12.3.5*

Update 02.19.21

DO NOT RELY ON THE APP!

Best example.. made a Staples purchase on WEDNESDAY.. delivered THURSDAY.. shows ‘Pending’ on the account app on Friday! What?!?!

The app is not reliable, no time stamps for transactions, the 800# needs works, and the bank itself is looking for money, not us little guys who work/live paycheck to paycheck. 

... older comments below

Update... another flaw. Why are the old closed accounts showing up? Why can I not remove or hide them? They are no longer relevant!

I’m sorry to say I’m no longer thrilled with Axiom. And this app, already seeing issues. Trying to look at the accounts, failed and stopped loading. One would think with the app down for five days, it would have been made correct. 
And the details of the transactions (the ones i saw before it failed), still does not have the time stamp. I have requested the time stamp over and over. What developer thinks the time stamp for a transaction is not needed?!
Save yourself and move on to another bank.

### 1/5 — App is always failing.

*2020-10-07, version 12.3.0*

Every at least 2 weeks the app fails. It’s a never ending problem. Making axioms advertisement for “mobile banking” false. As man with a job that requires high hours/work load, mobile banking is crucial and Axioms failure to consistently provide that feature is putting me in a tight spot

### 1/5 — App

*2020-09-24, version 12.3.0*

I’ve been trying to login to the app for weeks and yet it’s never working just sad

### 1/5 — The app crashes too much

*2020-09-15, version 12.3.0*

The old app was better

### 1/5 — Failure

*2020-08-15, version 12.3.0*

I hate the new system

### 1/5 — bad business

*2020-07-29, version 12.0.2*

i use to love them but now i hate them the worst bank ever

### 1/5 — Awful app and bank

*2020-07-17, version 12.0.2*

The app won’t work for me at all anymore and the new changes have messed everything up.

### 1/5 — Lacks functionality

*2020-06-16, version 19.3.20*

Needs the ability to make deposits larger than $2500. Needs the ability to do scheduled recurring transfers between accounts. There are other missing functions as well. It’s a disappointment compared to other banking apps I’ve used.

### 1/5 — Don’t work

*2019-04-19, version 18.3.80*

App needs to be updated!!

### 1/5 — Not working

*2017-06-09, version 8.0.236*

App isn't working not validating my account! Says under construction what is going on....

## Most praised reviews (10 highest-rated)

### 5/5 — Problem

*2025-03-13, version 25.15.0*

I have had great success using this app. But today trying to deposit my check the camera is not working. I call my local branch and the 800 # and they see no problem. I need the app as I live in Jacksonville and the closest branch is in Port Orange. Is there a problem in the app. I have uninstalled and reinstalled the app to no avail. Thanks for anything you can do.

### 5/5 — Great app

*2021-05-10, version 13.0.2*

No issues and easy to use!

### 5/5 — Best bank ever

*2021-03-18, version 12.3.5*

I love the app it’s easy to use and I love the bank because the people are always so nice and help me in any way that they can

### 5/5 — Malcom

*2021-01-26, version 12.3.5*

Very user friendly, the new P2P is way better than the old one !

### 5/5 — Awesome and Useful

*2021-01-26, version 12.3.5*

Great app for a great community/commercial bank.

### 5/5 — Easy to use

*2021-01-19, version 12.3.5*

Very user friendly and I love the clean look.

### 5/5 — Servicio al Cliente excelente

*2020-07-05, version 19.3.20*

Excelente trato de todos los empleados te tratan como una familia y siempre una sonrisa .

### 5/5 — The Best Bank

*2020-01-03, version 19.2.50*

I am very happy with Axiom Bank . Friendly people . I am not computer savvy, however the online banking is very easy to use.

### 5/5 — Great

*2015-01-30*

Great app wish it was more like chase and bank of America apps

### 4/5 — CEO Apology

*2021-01-18, version 12.3.5*

I apologize to our customers that experienced the inconvenience of Axiom’s computer systems conversion during the period of June to October 2020.  While the difficulties encountered by our customers during this time (switching apps, new sign-one, temporary system down time, etc.), the new computer system ultimately provides Axiom’s customers superior and enhanced functionality and a better user experience; a four or five star experience.

Thank you very much for taking the time to provide your review.  Your feedback is very important to us and helps us achieve our commitment to industry leading customer experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
