# AXIS Camera Station Pro & 5 — user reviews

> 90 indexed App Store user reviews of AXIS Camera Station Pro & 5 by AXIS Communications AB, rated 2.90/5 from 103 ratings.

- Source: https://appshunter.io/ios/app/axis-camera-station-pro-and-5/id1061539448/reviews
- App overview in markdown: https://appshunter.io/ios/app/axis-camera-station-pro-and-5/id1061539448.md
- Rating breakdown: 5★ 35 · 4★ 10 · 3★ 6 · 2★ 12 · 1★ 40

## What do users think of AXIS Camera Station Pro & 5?

Overall sentiment: negative

**Pros**

- 👍 Stable and lightest VMS
- 👍 Good layout and clean interface
- 👍 PTZ control finally available
- 👍 Resolved issues with updates
- 👍 Works well overall
- 👍 Easy and quick to use
- 👍 App has come far
- 👍 Best surveillance UI

**Cons**

- 🐛 Magenta/pink camera view
- 🐛 Title bar takes up real estate
- 🐛 Inconsistent and unreliable
- 🐛 Playback issues
- 🐛 No connection
- 🐛 Actions unavailable
- 🐛 Dewrap no longer works
- 🐛 No support for legacy cameras
- 🐛 Cannot view cameras
- 🐛 Cannot access recordings
- 🐛 Cannot see taped videos
- 🐛 Recordings not showing
- 🐛 Time increments disappearing
- 🐛 Motion viewing horrible
- 🐛 Updates lose settings
- 🐛 Cameras never load
- 🐛 Never connects
- 🐛 Cannot add local server
- 🐛 Unable to access servers
- 🐛 Constant motion alerts
- 🐛 Poor build, so many bugs
- 🐛 Apps don’t connect
- 🐛 Does not accept configured port
- 🐛 No works on iPhone 13 Pro
- 🐛 Wouldn’t connect
- 🐛 Doorbell notification broken
- 🐛 Not reliable
- 🐛 Playback unavailable on iPhone
- 🐛 Playback does not function
- 🐛 Keeps deleting saved cameras
- 🐛 Slow playback
- 🐛 No speed control during playback
- 🐛 Playback recorded video issue
- 🐛 Load speed slow
- 🐛 No support for MPEG
- 🐛 App crashes
- 🐛 Playback controls broken
- 🐛 No audio from cameras
- 🐛 Slow to connect
- 🐛 Forgets preferred stream quality
- 🐛 No PTZ control
- 🐛 Lacking PTZ and IO control
- 🐛 No support for 3rd party cameras full screen

**Commonly reported bugs**

- Camera view turns magenta/pink
- Cannot see cameras with latest update
- Title bar takes up too much space
- Cannot access IOS app with same credentials
- No secure entry app
- App crashes when opening certain cameras
- Constant motion alerts in app
- Time increments disappearing
- Motion viewing skips entire days of data
- Updates purge systems and passwords
- Cameras never load after update
- Never connects to anything
- Connection timed out error
- Apps don’t connect to servers
- Does not accept configured port number
- No works on iPhone 13 Pro
- Continually asked to check port number
- Doorbell notification doesn’t work on iPad on WiFi
- Playback unavailable on iPhone
- Playback does not function after update
- Time increments disappearing
- Motion viewing is horrible
- Updates lose settings
- Cameras never load
- Never connects
- Cannot add local server using Apple app
- Unable to access servers
- Constant motion alerts
- Poor build, so many bugs
- Apps don’t connect to servers
- Does not accept configured port number
- No works in iPhone 13 Pro
- Wouldn’t connect
- Doorbell notification broken
- Not reliable
- Playback unavailable on iPhone
- Playback does not function
- Keeps deleting saved cameras
- Slow playback
- No speed control during playback
- Playback recorded video issue
- Load speed slow
- No support for MPEG
- App crashes
- Playback controls broken
- No audio from cameras
- Slow to connect
- Forgets preferred stream quality
- No PTZ control
- Lacking PTZ and IO control
- No support for 3rd party cameras full screen
- Dewrap no longer works after update
- Cannot access recordings
- Cannot see taped videos
- Recordings still not showing
- Time increments disappearing
- Motion viewing is horrible
- Updates lose settings
- Cameras never load
- Never connects
- Cannot add local server
- Unable to access servers
- Constant motion alerts
- Poor build
- Apps don’t connect
- Does not accept configured port number
- No works on iPhone 13 Pro
- Wouldn’t connect
- Doorbell notification broken
- Not reliable
- Playback unavailable on iPhone
- Playback does not function
- Keeps deleting saved cameras
- Slow playback
- No speed control
- Playback recorded video issue
- Load speed slow
- No support for MPEG
- App crashes
- Playback controls broken
- No audio from cameras
- Slow to connect
- Forgets preferred stream quality
- No PTZ control
- Lacking PTZ and IO control
- No support for 3rd party cameras full screen
- Dewrap no longer works
- Cannot access recordings
- Cannot see taped videos
- Recordings still not showing
- Time increments disappearing
- Motion viewing horrible
- Updates lose settings
- Cameras never load
- Never connects
- Cannot add local server
- Unable to access servers
- Constant motion alerts
- Poor build
- Apps don’t connect
- Does not accept configured port number
- No works on iPhone 13 Pro
- Wouldn’t connect
- Doorbell notification broken
- Not reliable
- Playback unavailable on iPhone
- Playback does not function
- Keeps deleting saved cameras
- Slow playback
- No speed control
- Playback recorded video issue
- Load speed slow
- No support for MPEG
- App crashes
- Playback controls broken
- No audio from cameras
- Slow to connect
- Forgets preferred stream quality
- No PTZ control
- Lacking PTZ and IO control
- No support for 3rd party cameras full screen

**Most requested features**

- More features and capabilities
- Better search features for video playback
- Support for ACS secure entry capabilities
- Ability to add users
- View live events with video
- Manual record button
- Mac App Store availability
- Secure Entry integration
- Video download
- Show bandwidth, FPS from camera to app
- Group cameras into views
- Add Audio support
- Add Video export to mobile
- Manual server name entry

## Newest reviews (14 of 90)

### 2/5 — App lässt sich nur schwer schließen

*2026-06-22, version 6.2.0*

Die App lässt sich sehr schlecht schließen. Möchte man die App schließen, wischt man ja bekanntlich die Anwendung nach oben. Das geht hier sehr oft nur sehr schlecht und nur mit mehreren Versuchen. Auch hängt sich die Überwachung viel zu oft auf, trotz sehr guter Verbindungsübertragung. Die Überwachung kostet mich sehr viel Geld, da erwarte ich auch eine funktionierende und vernünftige Anwendung.

### 2/5 — Update

*2026-05-04, version 6.1.3*

I can’t see my cameras with this latest update. Please fix ASAP.

### 4/5 — Needs a record button

*2025-06-27, version 6.0.10*

This app needs a manual record button. The camera is set to store videos on a NAS server. You can manually record from a web page connection to the camera but not from the app, it only allows a snapshot photo. Really need this on the app.

### 2/5 — No actions

*2024-04-23, version 4.13.13*

Actions are unavailable through the app since the new update

### 1/5 — Dewrap no longer works after update

*2024-02-10, version 4.11.58*

I used to be able to view the fisheye cameras by zooming in with my fingers and manipulating the views. Now it doesn’t work. It only zooms in and out in fisheye view which is worthless.

### 1/5 — Repost

*2024-02-04*

Prior review was removed 
So again fire your developers and hire some that know what they are doing.
Current developers are saboteurs only thing that explains the constant destruction of functions and operation of basic functions in app like being able to view cameras, only other explanation is incompetence.

### 2/5 — 映像の読み込みがものすごく遅い

*2023-11-28, version 4.11.15*

映像読み込みが遅い以外は問題なし。
改善をお願いします。

### 1/5 — Needs More Formats!

*2023-10-19, version 4.11.1*

Still only supports H.264.

After all the years axis has had MJPEG, MPEG and pre-H.264 cameras and the many years this app has been available, STILL the app does not support this large number of legacy AXIS cameras. Who even thinks about this app? Nobody?

An intern could have programmed codec support into an app like this in a day.. but.. years later nothing. Shameful. 

Please add support for this. (Might as well delete this app in the meantime.. waste of space)

### 3/5 — Update auf Apple TV

*2023-10-09, version 4.11.1*

Sehr geehrte Axis Team, 

es wäre super wenn ihr Axis auf Apple TV programmieren könnt.

### 1/5 — Cameras

*2023-09-10, version 4.10.4*

These cameras are terrible, the company is constantly having updates and it just keeps getting worse. Cannot view any of the cameras…what a waste of $$$$$ and don’t forget about our time.

### 3/5 — OK bis mäßig

*2023-08-05, version 4.9.1*

Einige Funktionen sind recht intuitiv. Allerdings nicht alles. Eine Suchfunktion und sprung zu Bewegungsevent oder Alarm wäre gut.
Bestätigen und Löschen von Alarmen wäre auch schön.
!!!!Deutsche Sprache wäre für viele Kunden wichtig!!!!

### 1/5 — App update

*2023-07-13, version 4.8.11*

Since I have received the 4.8.11 app update I can’t access recordings always worked before.

### 2/5 — Cannot see taped videos

*2023-07-10, version 4.8.11*

This app used to be able to display past videos in bottom timeline.
Ever since a couple updates ago it is now hit and miss.
Sometime shows up sometimes does not.
Does not have this issue on PC.

### 2/5 — recordings still not showing

*2023-07-09, version 4.8.11*

but shows on Windows. clearly a mobile app bug

## Most critical reviews (10 lowest-rated)

### 1/5 — Annoying microphone notifications

*2026-08-18, version 6.2.5*

Annoying microphone notifications every second

### 1/5 — Poor iPhone interface

*2026-07-11, version 6.2.2*

The app still causes the entire camera view to turn magenta/pink which renders the view unreadable.  

The whole benefit of the app is to remotely monitor for safety and peace of mind.  The app fails spectacularly here. 

My far less expensive and equally sharp (if not sharper) Tapo cameras (at a different location) do a far superior job and the app works 100x better.  

Very disappointing performance from Axis.

### 1/5 — Screen Title Bar

*2026-05-02, version 6.1.3*

This new update made the title bar of my camera view take up more real estate than ever before

### 1/5 — AXIS Not User Friendly

*2026-04-15, version 6.1.0*

AXIS Camera Station Pro, ACS, and the IOS App should all have the same sign in credentials. I can’t even access the IOS app. I can sign in through my browser and online, but not the app.

### 1/5 — Funktioniert einfach nicht

*2025-12-02, version 6.0.14*

Fürchterlich-ständig keinen Zugriff auf die Kameras, hilfloser Support.

### 1/5 — 映像の読み込みが遅すぎる

*2025-07-12, version 6.0.10*

会社に設置しているため夜間や休みのときに社内の様子を確認したいのだが、映像の読み込みがとても遅くストレスがたまる。読み込みが遅いだけならまだ我慢できるのだがまったく読み込めないときもしばしばあるため、なんのために工事費かけて設置したのか、という思いです。近日他社のカメラに切り替えようと思います。

### 1/5 — No Secure Entry

*2025-03-05, version 5.2.7*

We use this solely for secure entry (with 8 A1610 units).  It’s disappointing there is no app to control these devices.  It seems like that would be a basic functionality.

### 1/5 — Inconsistent & unreliable

*2024-09-18, version 5.0.40*

I can count on 1 hand the amount of times this app has worked properly. There are always multiple views down. We are a place of worship that needs to be monitored in order to stay accessible to the community. This app has yet to provide a consistent and reliable experience resulting not only in frustration but also the compromised safety and security of the congregation who paid to have this system installed.

### 1/5 — Playback issues

*2024-09-13, version 5.0.39*

We need to restart services to be able to see playback and it only lasts for a short period of time. This remote app is horrible. If you want to use this system, I am having to VPN in for local access.

Note to Access, you’re app developers need help…

If I could, you would get -Star review!

### 1/5 — Doesn’t work for me

*2024-04-27, version 4.13.19*

I can enter the information, but no connection. Could be my error, who knows.

## Most praised reviews (10 highest-rated)

### 5/5 — More Functionality Would be Nice!

*2026-05-06, version 6.1.4*

While the app works fairly well, as an integrator that deals with multiple platforms; I, as well as my customers would certainly appreciate more features and capabilities from mobile app. Without having to reply on being on a physical PC/software The most requested capabilities would better search features for video playback, and support for ACS secure entry capabilities, being able to add users, view live events with video, etc. It seems a bit oxymoronic to have to assign someone a mobile/bluetooth credential from an actual computer. I feel like the back end/basics are already in place, and with a bit more functionality, it could easily be one of the best in the industry.

### 5/5 — Aperçu des notifications

*2025-04-06, version 6.0.4*

Depuis la dernière mise à jour il n’y a plus l’aperçu de la capture vidéo quand une notification arrive sur l’écran d’accueil. pouvez-vous corriger cela ? merci

### 5/5 — Excellent with occasional bugs

*2024-11-24, version 5.2.2*

Used often for several years. Definitely best in class. An annoying bug now and then but rapidly fixed. The new app name is an absurd eyesore though. Don’t try to put your legal name on a user desktop. That’s not what it’s for, keep it short.

### 5/5 — Needs updated icon for iOS 18

*2024-11-03, version 5.1.5*

Camera Station icon doesn’t match Edge and Mobile Credential

### 5/5 — App improvements are huge step forward …

*2024-04-13, version 4.13.13*

This app has come far.  As a platform integrator, we’ve experimented with various VMS systems. In our informed opinion, Axis Camera Station is the “lightest” and most stable of all our tested apps. They’ve packed a lot of the most used functionality into a straightforward app that doesn’t overly compromise battery life.  Bottom line, the older reviews of this app similarly aren’t reflective of its modern capabilities.

### 5/5 — Exzellente App die immer besser wird!

*2023-08-12, version 4.9.8*

Man muss den Entwicklern ein Lob aussprechen: In Verbindung mit unserer in-house gehosteten Camera Station ist diese Lösung einfach großartig, ultimativ zuverlässig und performant. Dass sie den Betrieb im eigenen Netz vom Remote Zugriff trennt ist perfekt umgesetzt. Was uns begeistert: Die sehr regelmäßigen Updates bringen häufig neue Features und signifikante Verbesserungen. Im letzten Update (August 2023) wurde zum Beispiel die Performance der Recording-Timeline optimiert und das ist jetzt ein ganz neues Benutzererlebnis. Dankeschön und weiter so!

### 5/5 — App

*2023-07-09, version 4.8.11*

Love the software platform and mobile app. 4.8.11 mobile app still has time increments disappearing.

### 5/5 — Great app. Love it

*2020-02-26, version 1.19.4*

Update to my previous review. Was having issues with the app crashing & would have to re add the camera system every time. But with the last app update, the wonderful techs fixed that issue. Thank you ⭐️⭐️⭐️⭐️⭐️⭐️

### 5/5 — Nice update

*2020-02-13, version 1.19.1*

Great app. Its nice overall. 
I wish there was a way for the app to only show the motion part and not the “silence”. For example, if i could easily see in the morning  if there was motion during the night on any of my cameras without scrolling through them. 
Still a 5 star app

**Developer response:** Thanks for your feedback! It is much appreciated! We will take your comments in consideration in our future development of the app.

### 5/5 — Fixed. Thank you

*2019-05-16, version 1.12.15*

Last update resolved issues.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
