# Axis Direct Investor — user reviews > 25 indexed App Store user reviews of Axis Direct Investor by Axis Securities Limited, rated 4.30/5 from 21 ratings. - Source: https://appshunter.io/ios/app/axis-direct-investor/id1642276910/reviews - App overview in markdown: https://appshunter.io/ios/app/axis-direct-investor/id1642276910.md - Rating breakdown: 5★ 15 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (5 of 25) ### 2/5 — Login Issues *2025-08-18* Right from the beginning, the App first asks for Phone Number, then Password, then OTP & then registers for the Biometrics- This has been happening Every Single Time! Even while checking the Index, let alone the Portfolio, this entire process needs to be repeated.. Really troublesome.. **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 1/5 — LTP% & Search *2025-07-22* LTP% is not there in sort on holding page. Very difficult to track % wise movement. Search on holding page is a must. Apparently the web developer does not have the user experience in mind. **Developer response:** The LTP % (Last Traded Price percentage) filter is available in the Axis Direct app under the Demat Holdings section. You may use this filter to sort or view your holdings based on price movement. Thank you. ### 3/5 — Must improve *2025-07-15* Both font sizes and clarity of letters and figures are very difficult to read. Let the letters be Bold and font size next large. **Developer response:** We apologize for any inconvenience you've experienced. Please reach out to our customer support team at helpdesk@axisdirect.in for any assistance, and rest assured, we're dedicated to resolving issue promptly. ### 2/5 — Locking the account and Biometrics login not working *2025-05-27* Dear team, After your last update, the login is not working, the moment i open the account, i am getting emails that my account is locked due to multiple failure attempts, after the successful authentication and password reset the biometric is not working and again locking the account. Fix it immediately **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 2/5 — Not able to buy stocks *2025-05-06* Always get a error message saying stock is under surveillance. Try later. **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Apps keep on failing *2026-08-31* After a login screen, it says system error try after sometime ### 1/5 — Slow *2026-08-03* Unable to work fast.. order placement taking very long time and testing the patience **Developer response:** Hi, we'd like to understand the issue and help you with it. Kindly share your details at helpdesk@axisdirect.in. We will check and get back to you on this. ### 1/5 — User name is not accepted *2026-07-29* Hi, I have been using axis direct account for many years in different apps sent by axis direct. My account is still active in axis direct app. When I tried to switch to new app Invest, It is reported as my username and PAN are not found. I retrieved my username by using forgot username. Username provided by axis direct in email is also not founded in this app. I appreciate your prompt response to solve this problem. Thank you **Developer response:** Hi, we'd like to understand the issue and help you with it. Kindly share your details at helpdesk@axisdirect.in. We will check and get back to you on this. ### 1/5 — User *2026-06-04* This app is randomly closes itself after 30 seconds. Need to correct the bugs **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 1/5 — Seriously not recommended *2026-04-06* It does not allow sell even at 11:30 am. I am trying since the market has opened. It is frustrating. Time is so crucial in stock market and it ust made me incur losses due to this issue. **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 1/5 — Charts need to improve *2025-12-09* Charts are very minimal. Should provide with minutes option. At present minimum is 1D. Also more tools need to be provided for analysis. At present only 12 methods are provided. In investment tools section, should provided axis direct recommendations too for investors. **Developer response:** Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. ### 1/5 — Not at all investor friendly *2025-12-05* Pathetic service not at all user friendly. So many glitches. Doesn’t open when required. **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 1/5 — Font size very small *2025-09-09* The font size is very very small. How can u expect anyone to read this small font on a mobile app. Pls pls increase the fi g size immediately. **Developer response:** The inconvenience caused to you is deeply regretted. Try to clear the app data and cache. Also, please make sure that the device is connected to the internet. If nothing works, please share the registered mobile number, device details and service provider details at helpdesk@axisdirect.in. ### 1/5 — Review *2025-08-22* What’s the point of launching so many apps when all the app have the same problem. Nothing seems to get resolved from customer stand point **Developer response:** Hi, We are sorry for the inconvenience caused. Kindly share your concern along with trading code at helpdesk@axisdirect.in for further assistance. ### 1/5 — Page loading *2025-08-18* Ipo page keeps on loading and loading.. **Developer response:** We apologize for any inconvenience you've experienced. Please reach out to our customer support team at helpdesk@axisdirect.in for any assistance, and rest assured, we're dedicated to resolving issue promptly. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Investment Portal *2026-08-13* This is my first demat account,which provided me with transparent cost and on time delivery of scrips ordered online or via call. I would always prefer their service as I have been holding account for more than 15 years. **Developer response:** Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. ### 5/5 — Brokerage charges *2026-08-06* Most banks offer fixed brokerage cost of Rs 20 per transaction. Why are you not offering? **Developer response:** Hi, we'd like to understand the issue and help you with it. Kindly share your details at helpdesk@axisdirect.in. We will check and get back to you on this. ### 5/5 — Portfolio *2025-11-12* My stocks are not reflecting on my portfolio. Please look into it ASAP **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 5/5 — Excellent!! *2025-05-16* Except font size, everything is good and informative. **Developer response:** Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. ### 5/5 — Simple and easy to use *2025-04-12* invest in simple steps and ui is so beautiful **Developer response:** Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. ### 5/5 — Simple and intuitive *2024-11-01* The app feels very simple, easy to use and has a good UI / UX. **Developer response:** Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better. ### 3/5 — Application Unstable *2026-05-17* The application keeps crashing within 2 minutes of starting it every time. Earlier it used to work fine. Reducing stars as the application is unstable. **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 3/5 — Frequent App Crash *2026-05-16* The app keeps crashing. I cant even open the app to report the bug. Please do something. **Developer response:** We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 3/5 — Fonts are too small *2025-10-21* Most people using the app for wealth management will probably have glasses , improve the fonts pls **Developer response:** For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you. ### 3/5 — Issue in view Portfolio *2025-08-07* Check whenever we want to check investment in portfolio it shows something went wrong plz fix it **Developer response:** Hi, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at helpdesk@axisdirect.in for further assistance. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*